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Mercure Telford Centre Hotel

Forgegate, Town Centre

Ranked 1 out of 40 best hotels in shrewsbury

7.8
3983 reviews

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Room Types Available

Classic Double Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Boasting fresh vibrant colours and fabrics, all rooms feature flat-screen satellite TV?s, a seating area, sleek, modern bathrooms, tea/coffee making and ironing facilities.

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    Classic Twin Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Boasting fresh vibrant colours and fabrics, all rooms feature flat-screen satellite TV?s, a seating area, sleek, modern bathrooms, tea/coffee making and ironing facilities.

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    Privilege King Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Boasting fresh vibrant colours and fabrics, all rooms feature flat-screen satellite TV?s, a seating area, sleek, modern bathrooms, tea/coffee making and ironing facilities.

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    Double Room - Disability Access
  • Max 2 Adults
    •

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    Boasting fresh vibrant colours and fabrics, all rooms feature flat-screen satellite TV?s, a seating area, sleek, modern bathrooms, tea/coffee making and ironing facilities.

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    Mercure Telford Centre Hotel is featured in

    Guest Ratings For This Property

    7.8
    Based on 3983 Reviews
    100% verified reviews

    Comfort

    8.36

    Cleanliness

    8.32

    Value For Money

    7.94

    Facilities

    8.1

    Reviewers Mention About Mercure Telford Centre Hotel

    Guests had positive experiences at Mercure Telford Centre Hotel, with spacious rooms and comfy beds. The staff were friendly and attentive. Some minor drawbacks included limited food ordering times a (Read More)t the bar and separate buildings for accommodation and spa facilities. Another guest praised the courteous staff, cleanliness, and delicious food, especially for a special occasion stay. They concluded their experience was wonderful and they would definitely return.

    Guest Reviews

    Kim-mary
    young couple
    9.0
    Superb
    Great for a night away.
    Great breakfast, lovely comfortable bed, staff friendly.
    Room a bit cold due to windows.

    Published on 04 Jan 2024

    Christopher
    young couple
    9.0
    Superb
    Superb
    The facilities and being close to the centre.
    Liked it, no dislikes

    Published on 04 Jan 2024

    Chauruka
    review category business travellers
    3.0
    Poor
    Very inconsiderate
    Location
    My room surfaces were full of dust . Seems this room was prepared a long time ago. I requested for an early check in after working a night shift in the Hospital and was asked to pay 10 per hour which would mean paying 60 on top. I ended up sleeping in my car in the car park from 8am till 2pm. I think this is very inconsiderate . I was not booked for leisure !!!

    Published on 04 Jan 2024

    Dave
    review category business travellers
    4.0
    Disappointing
    Hidden parking charges not displayed in booking, when raised with staff I was told it was updated in there policy but th
    Hidden parking charges. Room cleaners leaving unprepared rooms.

    Published on 04 Jan 2024

    Claire
    young couple
    5.0
    Passable
    Disappointing
    Location
    Was not made aware that breakfast time had been changed so had to miss breakfast

    Published on 03 Jan 2024

    Anonymous
    family with young children
    9.0
    Superb
    Overall we had a fabulous stay , we normally stay at a lower budget hotel and this felt like a proper treat.
    Beautifully presented-Beds super comfortable-Free WiFi everywhere and in rooms-plenty of parking spaces-Good access to popular TV channels
    Nowhere to take any light refreshment or take a coffee in lounge area from the hotel bar or restaurant area breakfast and evening opening times ( nearest place to take refreshment is at local KFC Burger King or Costa coffee , which is a challenge to get to pushing a wheelchair - No grab rails in shower room- Yorkshire yea much nicer than PG tips supply in the bedroom -

    Published on 02 Jan 2024

    Laylah
    young couple
    8.0
    Very good
    Very good
    Facilities
    Breeze from the window, condensation & mould on curtains

    Published on 02 Jan 2024

    Colin
    young couple
    10.0
    Exceptional
    Exceptional
    Clean, modern, nice facilities. Town centre location with car park. Perfect
    Car parking charges

    Published on 01 Jan 2024

    Anonymous
    young couple
    5.0
    Passable
    Good staff and facilities, but very noisy meaning we couldnt sleep wrecked the event
    Facilities
    How noises were apparent in my room couldnt sleep wrecked the event

    Published on 01 Jan 2024

    Elaine
    young couple
    7.0
    Good
    Overall good
    Breakfast was very nice and hot, the bed was a little hard for me.
    I didnt expect to be charged 10 for parking, on my previous visit it was free.

    Published on 01 Jan 2024

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    Top Facilities

    parking

    bar

    See All Facilities

    All Facilities for Mercure Telford Centre Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Pet basket, Pet bowls, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Toilet paper, Hairdryer, Slippers, Sauna, Shower, Toilet, Bathrobe.
    Room Amenities Heated pool, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Private entrance, Seating Area, Carpeted, Iron, Safety deposit box, Fan, Fold-up bed, Ironing facilities, Heating, Extra long beds (> 2 metres), Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Snack bar, Vending machine (drinks), Restaurant, Minibar, Breakfast in the room, Vending machine (snacks), Packed lunches, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas, Carbon monoxide detector.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Towels/sheets (extra fee), Wake-up service.
    Media & Technology Cable channels, TV, Laptop safe, Satellite channels, Flat-screen TV.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Common areas Games room, Garden, Picnic area, Shared lounge/TV area.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Parking on site, WiFi available in all areas.
    Pool and wellness Steam room, Massage, Indoor pool (all year), Spa/wellness packages, Personal trainer, Back massage, Spa lounge/relaxation area, Fitness/spa locker rooms, Hot tub/Jacuzzi, Foot massage, Swimming Pool, Fitness centre, Couples massage, Fitness classes, Neck massage, Fitness, Spa facilities, Head massage, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
    Transport Accessible parking.
    Shops Barber/beauty shop.

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