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North Lakes Hotel and Spa

Ullswater Road

Ranked 45 out of 50 best hotels in keswick

8.3
1518 reviews

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Room Types Available

Double Room
  • Max 2 Adults
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  • 2 Photos available
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    A standard room with a double bed, free WiFi access, a Flat Screen TV and tea/coffee making facilities.

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    Double or Twin Room
  • Max 2 Adults
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  • 1 Photo available
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    A standard room with twin or a double bed, free WiFi access, a Flat Screen TV and tea and coffee-making facilities.

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    SignatureDouble Room
  • Max 2 Adults
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  • 1 Photo available
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    This spacious room has a king-size bed, a fridge, laptop safe, coffee machine, bathrobes, free Wi-Fi, and a Flat screen TV. The room includes a bath or a walk-in shower.

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    Signature Family Room (2 Adults + 2 Children)
  • Max 2 Adults
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    This modern room has a fridge with complimentary fresh milk and water, coffee machine, bathrobes, free WiFi, and a Flat screen TVBunk beds are not recommended for children over 12. Children's breakfasts are charged at the property. Please let the hotel know how many children will be staying in the room. This can be via the Special Requests box when booking.

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    4 Poster Suite
  • Max 2 Adults
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    This spacious room has a king-size bed, a fridge with complimentary drinks, Nespresso coffee machine, lounge area, bathrobes, free WiFi, BOSE CD player and a satellite TV with BT Sports. Flat screen TV

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    Family Suite
  • Max 2 Adults
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    A room where you can laugh together with extra space. A bedroom with the flexibility of having a foldout sofa bed for additional guests. A great big king size bed for parents and lots of space for all the family. Children's breakfasts are charged at the property. his modern room has a fridge with complimentary fresh milk and water, coffee machine, bathrobes, free WiFi, and a Flat screen TV. Please let the hotel know how many children will be staying in the room. This can be via the Special Requests box when booking.

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    Standard accessible twin room
  • Max 2 Adults
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    Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room provides a TV, a tea and coffee maker, a wardrobe and heating. The unit offers 2 beds.

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    North Lakes Hotel and Spa is featured in

    Guest Ratings For This Property

    8.3
    Based on 1518 Reviews
    100% verified reviews

    Comfort

    8.91

    Cleanliness

    8.86

    Value For Money

    7.73

    Facilities

    8.76

    Reviewers Mention About North Lakes Hotel and Spa

    Guests praised the North Lakes Hotel and Spa for its lovely rooms, amenities, and inclusive services like champagne and birthday treats. The spa and restaurant received high marks for quality and ser (Read More)vice. Families appreciated the spacious rooms and delicious meals, although there was a surprise charge for children's evening meals. Overall, visitors enjoyed the hotel's clean rooms, comfy beds, good food, and friendly staff, making it an excellent base for exploring the North Lake District.

    Guest Reviews

    Charles
    family with young children
    8.0
    Very good
    Convenient and comfortable with very helpful staff
    Comfortable rooms and warm. Leisure facilities were excellent.
    No mini bus service into Penrith town

    Published on 04 Jan 2024

    David
    young couple
    9.0
    Superb
    We really enjoyed our short stay and would definitely return for another visit.
    We thought that the standard of the rooms and hotel in general were very good and enjoyed using the pool and other facilities. We did make use of the spa which met all our expectations.
    The only small points were the lack of gluten free sausages at breakfast. During the night you could hear anyone walking down the corridor and anyone in the adjoining room as if there was no doors or walls between the rooms.

    Published on 02 Jan 2024

    Ian
    young couple
    5.0
    Passable
    Not sure it's 4*
    No fresh milk for the first day eventually got some

    Published on 02 Jan 2024

    Andy
    young couple
    7.0
    Good
    Good
    Interior was very nice in the public areas
    Very expensive for a one night stay

    Published on 01 Jan 2024

    Kirsty
    young couple
    8.0
    Very good
    Lovely hotel, great food and restaurant!
    Lovely rooms, restaurant was amazing and staff were brilliant serving us our meal. I was super impressed at the vegan options available in the restaurant for my evening meal
    For the price you pay would be nice to have a better hair dryer in the room. Paid for early check in but room wasnt quite ready when we got there. Were only left a small roll and a half of toilet roll in the room and two tissues in the tissue box.

    Published on 01 Jan 2024

    Anonymous
    young couple
    4.0
    Disappointing
    okay but disappointing compared to what we saw online
    the comfort of the beds and the white company products
    We went down to the restaurant to eat at 8:30, we asked for a table and we rudely got told theres nothing until 9 however there were empty tables (those arent going to be filled by people and have eaten within half an hour). She didnt ask if we were guests at the hotel, if we wanted to leave a name to come back, it was simply no. so for the rest of our stay we ate elsewhere. The bathroom also needs modernising. It was clean and obviously nice however it needs to match the modern vibe of the actual bedroom, walk in shower/ just modern.

    Published on 31 Dec 2023

    Sandy
    family with young children
    5.0
    Passable
    Poor
    Gym , spar available location was ok
    Staff were rude unfriendly in all areas . Bedding left on floor of room as room had to be converted to twin as I had booked very sloppy attention. Xmas day breakfast was poor and staff clearly did not want to be working no happy Xmas on arrival just a mman who clearly did not care and I had to wish him happy Xmas to get any response. On all occasions of breakfast we were left standing for ages the told we were not booked . Im sorry but the amount of correspondence I had with hotel insisting I booked was ridiculous. We also waited for service at table and a huge wait for such a disappointing breakfast .Fruit was dried.up not good for fruit salad. .The breakfast room was not busy but the staff dragged themselves back and forth not even clearing tables. The spa staff were also very unfriendly when we got to spa . Changing rooms freezing . My telephone conversations with the spa was a worst experience as I then felt the receptionist was quite and patronizing. The whole experience of a Xmas away in the Lake District was spoilt by what should have been a Xmas to relax and remember . I feel that style of hotel was more than its actual substance it lack the right people either running or working for this hotel such a shame as it should have been a great place to stay.
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    Published on 31 Dec 2023

    Alan
    young couple
    4.0
    Disappointing
    Was really expecting much more for 170 a night even at a peak time.
    Superb restaurant
    Was expecting more from our upgrade to a Signature room which was much smaller than Id anticipated. Thought that the glazing did far too little to quieten the all night long noise from the M6. Bathroom flooded when using the hand held shower thanks to the open cubicle. Not impressed at all with drinking water only being available from dispensers at the end of the long corridor - not helped by children constantly running up and down to use them. Being charged the 10 to use the Spa but the pool was far too full to enjoy except for 4 hours mid day when we were sightseeing anyway.

    Published on 31 Dec 2023

    Tim
    young couple
    8.0
    Very good
    Convenient stop off on journey btw London & NE Scotland
    Ease of access from M6 Good distance for stopover prior to driving north Clean - warm - comfortable bed - welcoming staff
    No B & B rate Very slow service breakfast Residents having to pay extra to swim

    Published on 30 Dec 2023

    David
    young couple
    9.0
    Superb
    Superb
    Warm and welcoming with good food , really nice relaxed atmosphere

    Published on 30 Dec 2023

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    Top Facilities

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    All Facilities for North Lakes Hotel and Spa

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Pet bowls, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Shower, Toilet, Bathrobe.
    Room Amenities Sofa bed, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Fold-up bed, Interconnected room(s) available, Ironing facilities, Heating, Pants press.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Restaurant, Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Media & Technology CD player, TV, Radio, Laptop safe, Telephone.
    Services & Extras Towels, Linen, Wake-up service.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Common areas Outdoor fireplace, Garden.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Free parking, Parking on site, WiFi available in all areas.
    Pool and wellness Steam room, Massage, Beauty Services, Indoor pool (all year), Spa/wellness packages, Manicure, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Hot tub/Jacuzzi, Swimming pool, Body wrap, Swimming Pool, Fitness centre, Body treatments, Fitness, Facial treatments, Spa facilities, Pedicure, Spa and wellness centre, Indoor pool, Sun loungers or beach chairs.
    Transport Accessible parking.
    Outdoor & View Terrace.

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