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Hotel

Novotel Surfers Paradise

Surfers Paradise (0 kms from )

Ranked 24 out of 32 luxury hotels in gold coast

7.5
(4379 reviews)

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About Novotel Surfers Paradise

Hotel Novotel Surfers Paradise is a fantastic hotel located in the heart of Surfers Paradise. The staff are friendly and attentive, making every guest feel welcome. The rooms are clean, modern, and offer stunning ocean views. The hotel offers a range of amenities including a heated pool, spa, fitness centre, and BBQ facilities. The buffet breakfast is delicious with plenty of options for different dietary requirements. The location is perfect, with shops, eateries, beaches, and entertainment within walking distance. The hotel staff go above and beyond to ensure a great experience for their guests. Novotel Surfers Paradise is a top choice for a memorable stay in Surfers Paradise.

Top Facilities

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Deluxe Double Room with Two Double Beds

  • Max 3 Adults
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    Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room has air conditioning, a tea and coffee maker, a flat-screen TV and a balcony. The unit has 2 beds.

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    Superior Double Room with Two Double Beds and View

  • Max 3 Adults
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    The quadruple room provides air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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    Deluxe Family Room

  • Max 3 Adults
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    The spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.

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    Superior Family Room

  • Max 3 Adults
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    The spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. This quadruple room has a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit has 3 beds.

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    Deluxe King Room

  • Max 2 Adults
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    The triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This triple room features a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit offers 1 bed.

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    Executive King Room with Ocean View

  • Max 2 Adults
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    The triple room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

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    Executive Spa King Room with Ocean View

  • Max 2 Adults
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    The spa bath is a top feature of this triple room. The spacious triple room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

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    Deluxe King Room with Ocean View

  • Max 2 Adults
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    The triple room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

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    Superior King Room with Ocean View

  • Max 2 Adults
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    The triple room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

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    Deluxe King Room with View

  • Max 2 Adults
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    The triple room offers air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

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    Deluxe Double Room with Two Double Beds and Ocean View

  • Max 3 Adults
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    The quadruple room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

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    Deluxe Double Room with Two Double Beds and View

  • Max 3 Adults
  • Read More

    The quadruple room offers air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 2 beds.

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    Superior Double Room with Two Double Beds and Ocean View

  • Max 3 Adults
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    The quadruple room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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    Superior Room with 1 King Bed and View

  • Max 2 Adults
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    The triple room offers air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 1 bed.

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    Superior Room with 1 King Bed, Spa Bath and View

  • Max 2 Adults
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    The triple room features air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.

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    Four Bedroom Penthouse

  • Max 8 Adults
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    The pool with a view is the standout feature of this family room. In the well-fitted kitchenette, guests will find a refrigerator, a dishwasher, kitchenware and a tea and coffee maker. The spacious family room features air conditioning, a washing machine, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.

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    All Facilities for Novotel Surfers Paradise

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Tennis equipment, Live sport events (broadcast), Beach, Tennis court.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Spa bath, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Washing machine, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Private pool, Interconnected room(s) available, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed, Tumble dryer, Heated pool, Air conditioning, Desk, Shallow end, Carpeted.
    Food & Drink Kitchenware, Breakfast in the room, Kitchenette, Coffee machine, Special diet menus (on request), Kid meals, BBQ facilities, Room service, Dishwasher, Refrigerator, Electric kettle, Snack bar, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Media & Technology Flat-screen TV, Telephone, TV, Radio.
    Common areas Sun terrace, Garden, Picnic area.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services Invoice provided, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
    General Parking, WiFi available in all areas.
    Entertainment and family services Babysitting/child services.
    Pool and wellness Outdoor pool (all year), Beachfront, Pool with view, Swimming pool, Swimming Pool, Fitness centre, Fence around pool, Fitness, Outdoor pool, Hot tub/Jacuzzi, Pool bar, Sun loungers or beach chairs.
    Transport Car hire, Public transport tickets, Street parking.
    Outdoor & View Terrace, Patio, River view, Pool view, Mountain view, Landmark view, View, Sea view, Balcony.

    Guest Ratings For This Property

    7.5
    Based on 4379 Reviews
    100% verified reviews

    Comfort

    8.08

    Cleanliness

    8.02

    Value For Money

    7.43

    Facilities

    7.63

    Guest Reviews

    Bahar
    family with young children
    5.0
    Passable
    Passable
    Be clean, fixing the property and stuff as it wasnt working well.
    Stuff like fridge wasnt working probably, carpet was very dirty and wet, windows wasnt fixed probably,

    Published on 04 Jan 2024

    Anonymous
    family with young children
    9.0
    Superb
    Thank you to the lady who came in and sweeped the floor and changed our towels I appreciate it so much. Having my family
    Location was amazing
    The floor was dirty in our room when we first entered. No menu for in room service. Not sure if your suppose to smoke but neighbours been smoking alot and cant go outside balcony without inhaling it. Apart from that everything else was awesome

    Published on 04 Jan 2024

    Toufic
    family with young children
    1.0
    Bad
    Very old and dirty hotel
    The property is too old, very badly maintained, the rooms are dirty! Our stay was horrible! We asked the manager to change our room beca it was horrible! Its not even at any Novotel chain level ! When the cleaners came to clean the room, instead of grabbing new cups and cutlery they washed the old ones with a sponge in our bathroom sink!! What is that!! Hotel is veryyyy outdated , expensive for nothing, wouldnt come Back here at all !

    Published on 04 Jan 2024

    Prashanta
    review category business travellers
    8.0
    Very good
    It was a wonderful place &We did enjoy our stay the fullest.The vibes we enjoyed from our oceanview
    Break fast could be improved especially to keep more ethnic food rather then bacon/ eggs except boiled(it's ok)/croissants/ variety of muffins/breads etc.
    Fruits/coffee/drinks were OK.

    Published on 03 Jan 2024

    Jodie
    family with young children
    8.0
    Very good
    Perfect Location. Room had great views.
    Great location, excellent views. Staff extremely friendly.
    Room a little dated.

    Published on 02 Jan 2024

    Shweta
    family with young children
    10.0
    Exceptional
    It was good to be in city lively place but breakfast was cold pathetic and stinky house keeping comes T 2:30 pm that too
    Location
    House keeping very late Nd buffet breakfast stinky and cold

    Published on 02 Jan 2024

    Pov
    family with young children
    10.0
    Exceptional
    Refresh and clear mind
    Nice and great
    Nothing

    Published on 02 Jan 2024

    Gopal
    group
    8.0
    Very good
    Great location and Great Service
    Location was great close to all things Gold coast.
    I thought it was a bit expensive for the apartment but then it was holiday season

    Published on 02 Jan 2024

    Yuliati
    family with young children
    9.0
    Superb
    Great location & comfortable place for short stay
    Great location, comfortable & clean room.
    The lift was too slow, we waited for almost 15 min to go down from level 6. We ended up going down through emergency stairs.

    Published on 02 Jan 2024

    Genova
    family with young children
    6.0
    Pleasant
    It as ok
    Breakfast was overpriced compared to surrounding places. Pastries were stale
    The elevators were extremely slow. Waiting upto 15 minutes

    Published on 01 Jan 2024

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