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Residence Inn by Marriott Portsmouth Downtown

North Mill Pond (0 kms from USS Albacore Museum)
100 Deer Street

Ranked 17 out of 39 best hotels in portsmouth

8.8
192 reviews

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Room Types Available

One-Bedroom King Suite with Sofa Bed
  • Max 4 Adults
    •

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    Spacious suite offers a separate living room and has 2 TVs.

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    King Studio with Sofa Bed
  • Max 4 Adults
    •
  • 4 Photos available
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    A cable TV and a sofa bed are included in this studio.

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    King Studio with Sofa Bed - Hearing Accessible
  • Max 4 Adults
    •
  • 4 Photos available
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    Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.

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    One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
  • Max 4 Adults
    •

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    The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and an adapted bath.

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    Residence Inn by Marriott Portsmouth Downtown is featured in

    Guest Ratings For This Property

    8.8
    Based on 192 Reviews
    100% verified reviews

    Comfort

    9.04

    Cleanliness

    9.26

    Value For Money

    8.15

    Facilities

    9.09

    Reviewers Mention About Residence Inn by Marriott Portsmouth Downtown

    The Residence Inn by Marriott Portsmouth Downtown is highly praised for its great location, modern amenities, and helpful staff. Guests appreciate the small kitchen in the rooms and the variety of ex (Read More)ercise equipment in the weight room. The breakfast is described as amazing and the rooms are described as spacious, clean, and updated. However, some guests mention issues with the shower and the lack of available parking and hotel bar. Overall, guests had a good experience and would consider staying at the hotel again.

    Guest Reviews

    Heather
    young couple
    6.0
    Pleasant
    Fine until the system messed up my check out time
    Location is wonderful and room size very comfortable
    I requested a late check out for noon when I checked in and they said they wouldnt be a problem. The next morning I got multiple phone calls saying I was late to check out and it was 11:15am. I told them I had arranged a late checkout and they said they didnt have it in their system and I had to leave in the next 15-20 min. Then as I was packing a maintenance person tried to enter the room even though I had a do not disturb sign up. I had also received a receipt at 3am via email confirming my 12 oclock check out which they said they didnt have in their system. It was very frustrating and unsettling to have someone try to enter my room when I had been told I had permission to stay. Caution if you request a late check out be prepared it might not get honored. The maintenance person was not at fault but I was very disappointed in the attitude of the manager who said she didnt understand how I got the confirmation when they didnt have it in their systems. She did apologize but it left a sour taste after what would have been a very nice time away. I will reconsider staying here in the future.
    (Read More)

    Published on 30 Dec 2023

    Michelle
    family with young children
    9.0
    Superb
    Lovely
    Loved the rooms and space
    Only one elevator was working

    Published on 27 Dec 2023

    Stacie
    review category business travellers
    9.0
    Superb
    I will only stay at this hotel while visiting Portsmouth. Its always consistent
    The staff was amazing
    Nothing but

    Published on 27 Dec 2023

    Sherome
    family with young children
    10.0
    Exceptional
    Great
    The people are really nice
    Nothing

    Published on 23 Dec 2023

    Linda
    family with young children
    8.0
    Very good
    Very good
    The room was very spacious. Almost to the extent that the kitchen area was far too large and the bathroom could have stolen some of that space. The view wasn't bad. Very quiet temperature control. Location was amazing - right in the heart of downtown.
    I would say the shower was kind of tight and the shower head was up quite high and the water pressure was not very strong. We needed to use the pullout bed in the couch and it was bordering nasty. Breakfast was adequate. Price was kind of high considering I needed to pay another $40 each night to park.

    Published on 04 Dec 2023

    Kim
    family with young children
    10.0
    Exceptional
    Perfect stay and amazing front desk staff
    Everything was great!! The front desk staff was amazing and so friendly!! The breakfast was great. It was so close to everything. The room was very clean and spacious. The stay was great.
    Nothing

    Published on 04 Dec 2023

    Daniela
    family with young children
    8.0
    Very good
    Very good
    The pool and gym were nice features and the complimentary breakfast was robust. Friendly staff and good space in the room itself.
    We were a family of 4 (and paid for 2 adults/2 children) but when we came into the room the pull out sofa wasn't set up as a bed and we had to request pillows (there was also only a small fleece blanket, no comforter for the pull out bed). Would have appreciated that being set up especially since we checked in on the later side and it was close to our kids' bedtime.

    Published on 13 Nov 2023

    Colleen
    young couple
    9.0
    Superb
    All great!
    Location!

    Published on 09 Nov 2023

    Mark
    young couple
    8.0
    Very good
    Very good
    Leah at the front desk was awesome and helped us get into room quicker
    Didn't Valet parking so we parked $1 and hour around the corner and saved 50%

    Published on 27 Sep 2023

    William
    young couple
    10.0
    Exceptional
    Exceptional
    Everything thing

    Published on 14 Sep 2023

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    Top Facilities

    parking

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    All Facilities for Residence Inn by Marriott Portsmouth Downtown

    Category Facilities
    Business facilities Meeting/banquet facilities, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Pet bowls, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by elevator, Hearing accessible, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Dishwasher, Refrigerator, Microwave, Kitchenware, Toaster, Stovetop, Kitchenette, Kitchen, Coffee machine, Dining area, Tea/Coffee maker.
    Safety & security Smoke alarms.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology Cable channels, TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Valet parking, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Private check-in/check-out, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Parking on site.
    Entertainment and family services Board games/puzzles.
    Transport Accessible parking, Street parking.
    Pool and wellness Indoor pool (all year), Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs.
    Shops Minimarket on site.

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