Royal Orchid Sheraton Hotel and Towers, Bangkok, Thailand

About Royal Orchid Sheraton Hotel and Towers

The Royal Orchid Sheraton Hotel & Towers in Bangkok provides a tranquil haven with impeccable service. The staff is polite and attentive, ensuring a warm and welcoming experience. The rooms are clean and comfortable, offering a relaxing retreat. The hotel offers excellent amenities, including well-maintained pools and other facilities. The breakfast is delightful with a wide array of options. The hotel's location is convenient and accessible for exploring Bangkok's attractions, while also providing a peaceful atmosphere. Despite the rooms being dated, the exceptional service, comfortable accommodations, and overall experience make it worth the investment. The hotel offers a dedicated staff, excellent amenities, a delicious breakfast, and a serene ambiance, making it the perfect place to unwind in Bangkok.

Top Facilities

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Check Room Options And Availability

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Deluxe Guest room, 1 King, River view

Max 3 Adults

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Deluxe River View room features panoramic views of the Chao Phraya River through floor-to-ceiling windows.

Deluxe, Guest room, 2 Double, River view

Max 3 Adults

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Deluxe River View room features panoramic views of the Chao Phraya River through floor-to-ceiling windows.

Premium Deluxe, Guest room, 1 King, River view

Max 3 Adults

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Located on the higher floor, this room features outstanding views of the Chao Phraya River through floor-to-ceiling windows.

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Location & Nearby Places

Iconsiam (3.3 Km from city center)

2 Charoen Krung Road Soi 30 (Captain Bush Lane)

15 Nearby Attractions

Assumption Cathedral

0.7 km

Maggie Choo

0.8 km

Wat Traimit

0.9 km

Sathorn Unique Tower

1.3 km

Chinatown

1.5 km

H Gallery

1.6 km

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All Facilities for Royal Orchid Sheraton Hotel and Towers

Category	Facilities
Activities	Live music/performance, Tennis equipment, Happy hour, Bike tours, Tennis court, Walking tours, Themed dinner nights.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Visual aids: Braille, Auditory guidance, Non-smoking rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink, Visual aids: Tactile signs.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Slippers, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Drying rack for clothing, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Hardwood or parquet floors, Tumble dryer, Air conditioning, Desk, Carpeted.
Food & Drink	Wine/champagne, Kid-friendly buffet, Breakfast in the room, Special diet menus (on request), Kid meals, Room service, Refrigerator, Electric kettle, Snack bar, Restaurant, Minibar, Dining table, Outdoor furniture, Bar.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, TV, Radio.
Common areas	Sun terrace, Garden.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General	Parking, Private parking, Parking on site, Free parking, WiFi available in all areas.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Steam room, Swimming pool, Swimming Pool, Fitness centre, Fitness, Outdoor pool, Fitness/spa locker rooms, Hot tub/Jacuzzi, Salt-water pool, Pool bar, Sun loungers or beach chairs.
Transport	Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
Outdoor & View	Terrace, River view, City view, View.
Shops	Minimarket on site.

Guest Ratings For This Property

8.3

Based on 2593 Reviews

100% verified reviews

Comfort

8.74

Cleanliness

8.68

Value For Money

7.9

Facilities

8.3

Guest Reviews

Jing

young couple

10.0

Exceptional

Staff is friendly and helpful and the food is amazing!

Published on 04 Jan 2024

Jan

solo traveller

8.0

Very good

Old but still upmarket hotel on the Chao Phraya river

I obviously liked the view. Daily breakfast was quite fresh and tasty. I received very good service from Reception & Housekeeping !

There is no MRT or BTS station nearby

Published on 03 Jan 2024

Ben

young couple

5.0

Passable

Great location, with some caveats.

Excellent location, friendly staff. Great room with direct view on NYE fireworks.

Smoke detector (or some electronic contraption on the ceiling) flashing a bright green light every few seconds, requiring face masks to be able to get any sleep. Low water pressure and water temperature when showering, when engineering was called they basically said there is nothing they could do. For the price, this was a bit of a bust

Published on 03 Jan 2024

Andrew

young couple

2.0

Very poor

Location.

This hotel is not a 5-star hotel. Maybe 20 years ago, it was. It is in serious need of refurbishment. There are better 3/4 star hotels in Bangkok which offer more value. We have no safe in the room despite a drawer named Safety deposit box. there once was one, but it had been removed. The room was booked for 2 People; however, only one robe was in the room. This is a 5-star hotel I would expect the minibar to be readily stocked, but it wasnt. There were also disposable wooden stirrers for coffee and tea making.. not what you would Expect from a 5-star hotel. Where are the spoons? There was also a sizeable damp Stain in the bathroom, which would have been remanence from a leak In the room above. Again. Or what you would expect from a 5-star hotel. Despite speaking to the desk staff twice regarding these issues, we made no progress. Do not book this hotel unless you expect 2/3 star service and value.

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Published on 03 Jan 2024

Mark

young couple

10.0

Exceptional

Excellent.

The room was. Great size with perfect view of the river . Breakfast was fantastic.

The walk to the nearest train station.

Published on 03 Jan 2024

Giorgio

family with young children

4.0

Disappointing

Not good value for money

Superb position, on the waterfront. Free ferry to the other side of the river. Nice pools by the river.

When we arrived, the staff didn't help us with luggage and didn't bother to explain us how to get around the numerous hotel facilities. In general, the staff seemed to care more about carrying on their own job rather than genuinely caring for customers. We stayed 1 night on the 30th of December and the hotel was clearly overcrowded due to New Year's Eve celebrations to the point we had to stay in line for 10mins to have breakfast. In a very crowded breakfast buffet, we had to fight elbow-to-elbow to get some food. We happily ran away ahead of time to a quieter place. Definitely not a 5 star hotel experience.

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Published on 02 Jan 2024