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SpringHill Suites Charlotte Southwest

Downtown charlotte (6 kms from Carowinds)

Ranked 22 out of 46 best hotels in charlotte

8.7
(753 reviews)

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Top Facilities

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Suite, 1 King, Sofa bed

  • Max 4 Adults
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    Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Suite, 2 Queen, Sofa bed

  • Max 6 Adults
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    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.

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    Queen Suite with Trundle Bed - Hearing Accessible

  • Max 6 Adults
  • One-Bedroom King Suite with Trundle Bed - Hearing Accessible

  • Max 4 Adults
  • Queen Suite with Trundle Bed and Adapted Tub - Mobility Accessible

  • Max 6 Adults
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    All Facilities for SpringHill Suites Charlotte Southwest

    Category Facilities
    Business facilities Meeting/banquet facilities, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Visual aids: Braille, Facilities for disabled guests, Allergy-free room, Higher level toilet, Lower bathroom sink, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, Process in place to check health of guests.
    Accessibility Hearing accessible, Toilet with grab rails, Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Bath, Shower, Private bathroom, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Sofa, Hypoallergenic, Sofa bed, Air conditioning, Ironing facilities, Heating, Wardrobe or closet, Desk, Socket near the bed, Seating Area, Carpeted, Iron, Safety deposit box.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Outdoor furniture, Tea/Coffee maker, Bar.
    Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Laundry, Dry cleaning.
    Services & Extras Wake-up service, Towels, Key card access, Linen, Alarm clock.
    Media & Technology Cable channels, Satellite channels, Flat-screen TV, Telephone.
    Common areas Picnic area, Sun terrace, Outdoor fireplace.
    Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Invoice provided, Private check-in/check-out, 24-hour front desk.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Pets allowed, Parking, Parking on site, WiFi available in all areas.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Outdoor pool, Sun loungers or beach chairs, Outdoor pool (seasonal).
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.7
    Based on 753 Reviews
    100% verified reviews

    Comfort

    8.9

    Cleanliness

    8.9

    Value For Money

    8.58

    Facilities

    8.79

    Reviewers Mention About SpringHill Suites Charlotte Southwest

    The SpringHill Suites Charlotte Southwest received positive reviews for its great rooms, comfortable beds, and friendly staff. Some minor criticisms include the quality of the pillows and frosted gla (Read More)ss bathroom doors. Despite these minor issues, the reviewers express a willingness to stay at the hotel again. One reviewer had a positive experience with the manager, Arianna, who went above and beyond to resolve a booking issue, leaving the guest feeling more than satisfied and eager to book with the hotel again.

    Guest Reviews

    Reenoshia
    young couple
    8.0
    Very good
    Overall a good stay
    Great location, staff was very friendly and helpful
    Better pillows, and the bathroom looked partially painted in the ceiling.

    Published on 02 Jan 2024

    Brown
    young couple
    1.0
    Bad
    I have requested a refund for my stay it was absolutely disgusting
    The location was great
    The property was not clean at all both rooms were absolutely filthy being this is a Marriott property I expected it to very clean

    Published on 31 Dec 2023

    Gillenwater
    young couple
    9.0
    Superb
    I would stay here again
    Very clean room and friendly staff
    Property was good but staff told us the wrong information about breakfast hours. And the gym was not accessible due to renovations

    Published on 27 Dec 2023

    Brandon
    solo traveller
    9.0
    Superb
    Decent
    Bathtub was dirty

    Published on 22 Dec 2023

    Essie
    family with young children
    7.0
    Good
    A loud, unpleasant and miserable last night stay
    I liked the room, beds were comfortable. It was spacious. Sofa was comfortable.Room was clean. Breakfast was good, just wish hotels offered almond or lactose free milk.
    The noise was a major problem Friday might. Someone's dog whimpered snf barked all night.! We never heard anybody trying to quiet the dog. It was ridiculous! About 3:30-4:00 in the morning this group of people were talking loudly, laughing, closing doors loudly, no respect for those of us that are trying to sleep that time of night. My 69 year old mother could not get a good night's rest, neither could I. We were not happy about this. We decided to stay in Charlotte another night but found another hotel to stay in.

    Published on 30 Nov 2023

    Tiffany
    group
    10.0
    Exceptional
    Excellent, clean, quiet, nice rooms
    The breakfast was good ! Wouldnt change a thing!
    Everything was great! Will book abakn

    Published on 25 Nov 2023

    Gwendolyn
    family with young children
    10.0
    Exceptional
    Exceptional
    The room and the amenities.
    fire alarm going off while having breakfast.

    Published on 25 Nov 2023

    Jasmine
    young couple
    10.0
    Exceptional
    Very relaxing. Will return again
    Rooms are very spacious. They have a fridge and microwave which is a huge benefactor for me. Hotel is very nice!
    Breakfast has only 3 options.

    Published on 20 Nov 2023

    Anonymous
    young couple
    8.0
    Very good
    Great spot second time staying. Will be back.
    The location, cleanliness, the breakfast
    The cleaning for staff for rooms not able to communicate with you do to language barrier.

    Published on 16 Nov 2023

    Terrill
    young couple
    2.0
    Very poor
    It was not enjoyable at all from the time I arrived the customer service was not great.
    The location was great for my weekend plans.
    1.Let quest know that your room cant be leaned after 12:00 noon if you don't let the front desk know. 2. To bring your own supplies , like scissors cause the front desk does not have any. ( I need to cut string) 3. Website says that you have a bar and when we arrived it was no bar open. ( wife's birthday)

    Published on 13 Nov 2023

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