SureStay Hotel By Best Western Tuscaloosa Southeast, Tuscaloosa

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Room Types Available

Two Room Suite with King Bed

Max 4 Adults

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Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker.

King Room with Roll-In Shower - Disability Access

Max 2 Adults

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Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

King Room with Mobility Accessible Tub

Max 2 Adults

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Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a seating area. The unit has 1 bed.

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SureStay Hotel By Best Western Tuscaloosa Southeast is featured in

31 Best Hotels In Tuscaloosa

$ 59 onwards

Guest Ratings For This Property

7.7

Based on 606 Reviews

100% verified reviews

Comfort

7.96

Cleanliness

7.99

Value For Money

8.04

Facilities

7.9

Reviewers Mention About SureStay Hotel By Best Western Tuscaloosa Southeast

Review 1: The reviewer had an amazing experience at the SureStay Hotel, praising the excellent service, comfortable beds, and clean rooms. They also appreciated the great price and the large pet play (Read More) area. Although it was hard to find, they considered it a hidden gem and would stay again. Review 2: This reviewer found the SureStay Hotel conveniently located and pet-friendly. They enjoyed the spacious and modern rooms, ample parking, sparkling pool, and tasty breakfast. They love staying here when visiting Tuscaloosa and are looking forward to their next stay. Review 3: The reviewer had an excellent experience at SureStay Hotel, highlighting the delicious breakfast, friendly staff, well-maintained grounds, comfortable bed, and clean room. The only issue was with water pressure, but they would still stay again.

Guest Reviews

Helton

family with young children

4.0

Disappointing

The location

The room was dirty, bed was not comfortable, the room even had a smell. Way over priced

Published on 02 Jan 2024

Edward

with friends

5.0

Passable

Easy off the highway

The location was right off the highway. And seemed recently renovated

Bugs in the bathroom, no bread, no cream, no ketchup for breakfast, when mentioned to front desk about the roaches in the room I was met with excuses similar to the lack of breakfast things, and offered $25 off my next stay. However when I noted I was passing thru and wouldnt be returning the response was well carry on then

Published on 02 Jan 2024

John

young couple

10.0

Exceptional

Highly appreciate the eager to help staff! Very kind folks!

The staff is TOP NOTCH! Id like to personally point out Myra & Huey who went above & beyond to fix our booking issues! Very professional & accommodating! Breakfast is good-would highly suggest getting a waffle maker for homemade waffles

Would love a waffle maker for homemade waffles

Published on 30 Dec 2023

Raissa

family with young children

10.0

Exceptional

Breakfast was great. Room was clean and they provided cleaning and towel services everyday

Published on 28 Dec 2023

Shcarol

family with young children

1.0

Bad

Wouldnt recommend to a pet.

Location

The water didnt get hot just barely warm. Customer service was awful.

Published on 25 Dec 2023

Tara

review category business travellers

6.0

Pleasant

Christmas get together

Published on 25 Dec 2023

Daniela

young couple

1.0

Bad

Worst ever

Dirty

Sheets were filthy. Room was not what I reserved. Told staff. They accommodated to the best of their ability but still was charged full price when room was nasty

Published on 24 Dec 2023

Jason

family with young children

8.0

Very good

Nice staff and stay.

Clean

Some other guests was rude and allowing to run in the hallway.

Published on 24 Dec 2023

Anonymous

family with young children

1.0

Bad

I didnt get a chance to stay but THIS PLACE HAS THE WORAT CUSTOMER SERVICE!!!

Nothing

The staff was absolutely horrible. They canceled my reservation because I didnt respond properly whatever that means. When I asked the front desk worker to explain, he couldnt and didnt care to help figure it out. When I asked if they cared about losing money, he shrugged his shoulders and said no.

Published on 18 Dec 2023

Scott

solo traveller

8.0

Very good

Great value served my purpose

Great price durning non game day, 15 minutes to anywhere in Loosa.

Bed was lumpy , no fitness center! Breakfast needed upgrading ! Pancakes would be nice !

Published on 18 Dec 2023

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Accessibility	Upper floors accessible by elevator.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet, Additional toilet.
Room Amenities	Sofa, Soundproofing, Drying rack for clothing, Sofa bed, Air conditioning, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Fan, Heating.
Food & Drink	Refrigerator, Snack bar, Microwave, Vending machine (drinks), Vending machine (snacks), Coffee machine, Fruits, BBQ facilities, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Carbon monoxide detector.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Towels/sheets (extra fee), Wake-up service, Key access.
Media & Technology	Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
Common areas	Picnic area, Shared lounge/TV area.
Reception services	24-hour front desk, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Physical distancing rules followed.
General	Parking, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
Transport	Accessible parking.
Pool and wellness	Fitness centre, Fitness.
Shops	Minimarket on site.

SureStay Hotel By Best Western Tuscaloosa Southeast

Check Room Options And Availability

Room Types Available

SureStay Hotel By Best Western Tuscaloosa Southeast is featured in

Guest Ratings For This Property

Reviewers Mention About SureStay Hotel By Best Western Tuscaloosa Southeast

Guest Reviews

Helton

Disappointing

Disappointing

Edward

Passable

Easy off the highway

John

Exceptional

Highly appreciate the eager to help staff! Very kind folks!

Raissa

Exceptional

Exceptional

Shcarol

Bad

Wouldnt recommend to a pet.

Tara

Pleasant

Christmas get together

Daniela

Bad

Worst ever

Jason

Very good

Nice staff and stay.

Anonymous

Bad

I didnt get a chance to stay but THIS PLACE HAS THE WORAT CUSTOMER SERVICE!!!

Scott

Very good

Great value served my purpose

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