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The New Southlands Hotel

West Street, South Cliff

Ranked 20 out of 50 best hotels in scarborough

8.1
2630 reviews

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Room Types Available

Standard Double Room
  • Max 2 Adults
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    Our standard twin/double ensuite bedrooms have all of the essential amenities that you need for a comfortable, relaxing stay at your Coast & Country Hotel, and fully reflect our offer of great value hotels in outstanding UK locations.

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    Standard Twin Room
  • Max 2 Adults
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    Our standard twin/double ensuite bedrooms have all of the essential amenities that you need for a comfortable, relaxing stay at your Coast & Country Hotel, and fully reflect our offer of great value hotels in outstanding UK locations.

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    Standard Single Room
  • Max 1 Adult
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    Our Standard Single ensuite bedrooms have all the essential amenities that you need for a comfortable, relaxing stay at your Coast & Country Hotel, and fully reflect our offer of great value hotels in outstanding UK locations.

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    Superior Double Room
  • Max 2 Adults
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    Our superior twin/double ensuite bedrooms are slightly larger than our standard bedrooms, with more contemporary d�cor and the option of one double bed or two single beds. Of course, these bedrooms also offer all of the essential amenities that you need in order to enjoy a comfortable, relaxing stay at your Coast & Country Hotel. These superior bedrooms fully reflect our offer of great value hotels in outstanding UK locations.

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    Family Room
  • Max 2 Adults
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    We understand that, for families, two bedrooms can make travelling expensive. That?s why our family en-suite bedrooms are such great value. They are designed to accommodation up to two adults and One child (up to 12 years old) with a double and one single bed. All of our family bedrooms have all the amenities that you will need to ensure a comfortable, relaxing stay at your Coast & Country Hotel and fully reflect our offer of amazing value hotels in some of the UK?s finest locations on the coast and in the countryside.

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    Superior Twin Room
  • Max 2 Adults
    •

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    View Deal
    Our superior twin/double ensuite bedrooms are slightly larger than our standard bedrooms, with more contemporary d�cor and the option of one double bed or two single beds. Of course, these bedrooms also offer all of the essential amenities that you need in order to enjoy a comfortable, relaxing stay at your Coast & Country Hotel. These superior bedrooms fully reflect our offer of great value hotels in outstanding UK locations.

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    Small Double Room
  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating and a TV. The unit has 1 bed.

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    The New Southlands Hotel is featured in

    Guest Ratings For This Property

    8.1
    Based on 2630 Reviews
    100% verified reviews

    Comfort

    8.39

    Cleanliness

    8.47

    Value For Money

    8.35

    Facilities

    8.09

    Reviewers Mention About The Caledonian New Southlands Hotel

    The New Southlands Hotel receives positive reviews for its friendly staff, cleanliness, and good value for money. Guests enjoyed the breakfast and found the rooms comfortable, although some mentioned (Read More) thin walls affecting sleep quality. The hotel offers entertainment and has a peaceful location within walking distance of shops and restaurants. Overall, guests would consider staying at the hotel again.

    Guest Reviews

    Anonymous
    young couple
    7.0
    Good
    Good
    The staff were friendly and helpful.
    It was so noisy! I could hear everything in the rooms beside me and above. On one night. There was music playing downstairs, the noise and vibrations were ridiculous. The bathroom needed updating as there was lots of mould in and around the shower.

    Published on 03 Jan 2024

    George
    solo traveller
    4.0
    Disappointing
    I had to leave to go home and rest. Terrible night.
    Breakfast was really good. Hotel was well located
    The guests in the room above me started having a very loud row about 11.00pm until about 1.00pm The view from my window was a backstreet of bins The council came to empty the bins at 6.00am in the morning and not quietly the TV (or the remote control ) in the room didn't work

    Published on 03 Jan 2024

    Beverley
    family with young children
    8.0
    Very good
    Very good
    Room facilities
    Price

    Published on 02 Jan 2024

    Richard
    young couple
    10.0
    Exceptional
    Exceptional
    Just what we were looking for. Advertised as 'dog friendly' but actually dog welcoming!
    The room was a little dark, a floor lamp would have helped. This was only a minor inconvenience

    Published on 02 Jan 2024

    Charlie
    review category business travellers
    5.0
    Passable
    Offers so much from the outside . . . a tad disappointing, but at a price that reflected this.
    The food was okay, typical resort style breakfast to help yourself to. The staff were friendly and the location was good for our needs. Car parking was available.
    The room needed some attention as it is ageing with damp stains on the walls and the blind on the bathroom window was broken. The shower cubicle was a small corner one with the curved sliding doors . . . not comfortable at all if you are average to tall in height or a rounder shape. The room we were given was facing the car park and above the bins and heard something banging against the building in the wind all night. The dining room was regimented and the food was mediocre with a dessert that was inedible due to being microwaved for too long I believe. We decided to have our evening meal in the restaurant. Only 4 tables had people dining at them and we were all sat next to each other just outside the kitchen entrance and not a very pleasant experience. No privacy to have a conversation in among ourselves and you could hear everything that was going on in the kitchen.
    (Read More)

    Published on 02 Jan 2024

    Jessica
    young couple
    8.0
    Very good
    Lovely hotel, great location, fantastic food.
    Great location, available parking (paid for), good breakfast, comfortable bed, lift at property, friendly receptionists, dog friendly, spacious.
    The shower wasnt very powerful, the radiator in the bedroom needed bleeding and didnt warm up all the way. Staff member at our first morning did not explain how breakfast worked which would have been helpful.

    Published on 30 Dec 2023

    Dean
    young couple
    9.0
    Superb
    Very friendly staff will be back again
    Clean and tidy
    Nothing

    Published on 28 Dec 2023

    Tsing
    young couple
    9.0
    Superb
    Superb
    We loved the location. Staff were nice and friendly, with our dog allowed into the bar area for breakfast.

    Published on 22 Dec 2023

    Gough
    young couple
    9.0
    Superb
    Superb
    Friendly, helpful staff I booked a standard double have stayed before so knew what to expect. I had requested a bath on my booking as my partner struggles in the shower due to nerve damage. We got the tiniest room and no bath but the lady on reception was helpful and up graded our room to the superior which was lovely and spacious.
    We didn't get our request for a bath as stated we would on booking. If we would if had to stay in that other room I probably wouldn't if booked again.

    Published on 22 Dec 2023

    Claire
    young couple
    9.0
    Superb
    Welcoming
    Location is excellent. Staff were very helpful.
    The room was lovely but the cleanliness of the bathroom was a little disappointing. Just small detail cleaning needed around the base of the toilet but other than that no complaints x

    Published on 21 Dec 2023

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    Top Facilities

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    See All Facilities

    All Facilities for The Caledonian New Southlands Hotel

    Category Facilities
    Business facilities Fax/photocopying.
    Activities Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities.
    Bathroom Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Heating, Wardrobe or closet, Carpeted, Iron.
    Food & Drink Electric kettle, Restaurant, Outdoor furniture, Packed lunches, Bar.
    Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Daily housekeeping.
    Services & Extras Wake-up service, Towels, Key access, Linen.
    Media & Technology TV, Telephone.
    Common areas Shared lounge/TV area.
    Reception services 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available.
    General Private parking, Pets allowed, Parking, Parking on site, WiFi available in all areas.
    Transport Accessible parking.

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