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The Dunes Hotel

Hawthwaite Lane

Ranked 22 out of 40 best hotels in lancaster

7.9
1670 reviews

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Room Types Available

Family Room (2 Adults + 1 Child)
  • Max 2 Adults
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    This spacious family room offers views over the Duddon Estuary and features an en suite bathroom.

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    Double or Twin Room
  • Max 2 Adults
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    Featuring free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Economy Double Room
  • Max 2 Adults
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    Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Deluxe Double Room
  • Max 2 Adults
    •

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    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Double Room
  • Max 2 Adults
    •

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    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

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    The Dunes Hotel is featured in

    Guest Ratings For This Property

    7.9
    Based on 1670 Reviews
    100% verified reviews

    Comfort

    8.47

    Cleanliness

    8.37

    Value For Money

    8.13

    Facilities

    8.04

    Reviewers Mention About The Dunes Hotel

    The Dunes Hotel in Lancaster offers excellent service, delicious breakfast, and comfortable rooms. The staff are helpful and accommodating, and the larger rooms are amazing. The hotel's history is re (Read More)flected in interesting facts throughout. The only drawback is the parking situation. The hotel is centrally located but some roads are steep. The bar is lively, with a good selection of ales and attentive staff. Overall, a highly recommended and charming place to stay in Lancaster.

    Guest Reviews

    Rebecca
    family with young children
    6.0
    Pleasant
    Pleasant
    Breakfast was nice, food in the restaurant in the evening was good. Hotel was nicely decorated and clean. Nice touch that dog biscuits were left on the table for breakfast.
    On arrival we were told we needed to pay for our room despite already paying. This was sorted however. Rooms are clean and relatively updated but old beds had been covered to appear more modern, mattress was very firm. Pillows were a bit limp. Restaurant staff in the evening appeared a little grumpy which put a dampner on our evening meal.

    Published on 29 Dec 2023

    Petula
    family with young children
    6.0
    Pleasant
    Arriving by night is not ideal as hotel sign needs lighting up!
    Room TV was far too small. Bathroom was basic.

    Published on 22 Dec 2023

    James
    review category business travellers
    7.0
    Good
    Good
    Reception opens at 7am which caused problems for early checkout. System should be developed to solve this.

    Published on 21 Dec 2023

    Tracy
    young couple
    8.0
    Very good
    Very good
    The staff were friendly & the restaurant was lovely. The room was comfortable & quiet location.
    The breakfast was very disorganised, had to ask for various items Inc fruit juice & coffee (empty jugs). The tables which had been used were not straightened for other guests to use. It was difficult to find a table that was set for 2 to have breakfast that had everything set on it.

    Published on 19 Dec 2023

    Dianne
    young couple
    8.0
    Very good
    Lovely hotel. Very enjoyable
    The coffee machine was broken so I was given two coffees free. Loved the chunky chips! The room was small but cosy and cute. Loved the decor in the downstairs areas.
    The staff asked several times if we were ready to order food and I would rather they didnt ask so we felt we could order in our own time

    Published on 16 Dec 2023

    Craig
    family with young children
    8.0
    Very good
    Great hotel in very peaceful surroundings
    Quite and relaxing
    Bit difficult to find in the dark

    Published on 16 Dec 2023

    Marcelle
    young couple
    10.0
    Exceptional
    Exceptional
    Dunes went out of the way for our anniversary. They added extras to our room which were amazing. Rose petals,balloons, card and a box of chocolate. It absolutely made our day and made it feel so much more special. Great room with a bath and views out the front of the hotel.
    Service in the restaurant was slow. This isn't the first time we have experienced this. Understandably, it was a busy time we ate but nearly an hour for our mains. Then we had a barking dog 3 doors down who barked constantly for hours quite late at night. Told the guy at the counter of the restaurant but then had to come back down over an hour later to report it again as it was still barking.

    Published on 06 Dec 2023

    Stephen
    review category business travellers
    10.0
    Exceptional
    Exceptional
    A clean, friendly, warm and inviting place to stay.

    Published on 05 Dec 2023

    Linda
    young couple
    10.0
    Exceptional
    Lovely stay with very friendly staff
    Very friendly staff
    The weather which was unpredicted caught us by surprise but the team at the Dunes went out of their way to make us comfortable.

    Published on 04 Dec 2023

    Amy
    young couple
    10.0
    Exceptional
    A gorgeous hotel with friendly staff and amazing food!
    The hotel's location is perfect for exploring the South Lakes and is close enough to activities (for example, it's a 7 minute drive to the safari zoo). It was easy to find and was just far enough out to be very peaceful. The hotel was beautiful and so clean. The staff were all super cheerful and helpful. The food was also amazing both at dinner and breakfast. We'll definitely be returning!
    N/A

    Published on 04 Dec 2023

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    Top Facilities

    parking

    bar

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    All Facilities for The Dunes Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Pet basket, Pet bowls, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by stairs only, Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
    Room Amenities Wardrobe or closet, Clothes rack, Desk, Carpeted, Iron, Fold-up bed, Ironing facilities, Heating, Extra long beds (> 2 metres), Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Services & Extras Towels, Linen, Key access.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden, Picnic area, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Invoice provided, Private check-in/check-out.
    General Parking, Private parking, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Kids' outdoor play equipment, Children's playground.
    Transport Accessible parking.
    Outdoor & View Terrace, View.

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