The Quay Hotel and Spa, Llandudno | Photos, Reviews & Deals @Holidify

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All Facilities for The Quay Hotel and Spa

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Cycling, Beach, Golf course (within 3 km), Hiking.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Accessibility	Toilet with grab rails.
Bathroom	Sauna.
Room Amenities	Heated pool, Heating, Safety deposit box.
Food & Drink	Wine/champagne, Special diet menus (on request), Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Room service, Bar.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Services & Extras	Lockers, Key card access.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
Pool and wellness	Steam room, Swimming pool, Foot massage, Massage, Body wrap, Swimming Pool, Foot bath, Fitness centre, Beachfront, Beauty Services, Couples massage, Indoor pool (all year), Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Pedicure, Manicure, Spa and wellness centre, Back massage, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Indoor pool, Fitness/spa locker rooms, Sun loungers or beach chairs.
Transport	Accessible parking, Electric vehicle charging station.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.8

Based on 2348 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.3

Value For Money

8.2

Facilities

8.9

Reviewers Mention About The Quay Hotel and Spa

The Quay Hotel and Spa offers spacious, clean rooms with comfortable beds and modern amenities. Guests enjoyed the delicious food at The Cove and Ebb and Flow, as well as the friendly staff and refur (Read More)bished spa facilities. Some noted that the bath was narrow and the EV charger expensive. The location is near charming Conwy and Deganwy, offering a variety of activities. Overall, reviewers recommend the hotel for a comfortable and enjoyable stay.

Guest Reviews

Susan

family with young children

10.0

Exceptional

Lovely comfotable modern hotel with fabulous views

The location comfort and views from the room and restaurant. Helpful friendly staff and good quality food.

Leisure facilities were closed which we were informed of before arrival but not before booking WiFi quality in the room was poor

Published on 04 Jan 2024

John

family with young children

5.0

Passable

Nothing

Lack off information no spar no swimming pool du to re refurbish work my little boy has autism he waz so upset not happy at all ( as we have been going there for years not going to go there again bad management might consider putting it on facebook not good

Published on 04 Jan 2024

Andrew

young couple

10.0

Exceptional

Christmas 2023

The room was lovely, very spacious, The bed was very comfortable , the tbath and shower were great The breakfast was very good along with the service provided by the staff. The reception and bar staff were friendly and helpful. Christmas and decorations were amazing. Fantastic location with a view looking over the lake and into Conwy with the Castle very prominent.

The weather lol

Published on 04 Jan 2024

Luke

young couple

10.0

Exceptional

Excellent we will be back

Loved everything staff were lovely one or two at breakfast came across a bit off when we moved tables but then we should have asked

If Im to be picky the grout in the tiles ovet the bath could have a a bleach spray it would bring the grout up like new. It was stained from shampoo I use flash spray in my own shower it works wonders. But this hotel is most definitely clean will be back.

Published on 03 Jan 2024

Leanne

young couple

9.0

Superb

Pleasant and would return

Setting was lovely even if it was raining! Nice decor and ambiance and staff were lovely. Bedroom was a good size and very comfy bed.

Spa area was being upgraded so unable to access

Published on 03 Jan 2024

Helen

young couple

8.0

Very good

Nice but room cold

Always lovely and relaxing but this time room very chilly .

Published on 03 Jan 2024

Steven

young couple

10.0

Exceptional

AMAZING North Wales Retreat!

Great Location and fantastic room with amazing views! Brilliant staff and Ebb and Flow a great restaurant! A walk away from the harbour and the Castle is for sure worth a visit! All in All will return! Thank YOU!

nothing!

Published on 03 Jan 2024