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Hotel

The Quay Hotel and Spa

Ranked 6 out of 50 best hotels in llandudno

8.8
(2694 reviews)

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Suite with Sea View

  • Max 2 Adults
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    This luxury suite features a spacious lounge area, overlooking Conwy Estuary and Conwy Castle. Situated on the ground or first floor, it offers a private terrace or a balcony.Please note that some suites only have access via a staircase, not a lift.

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    Executive Room with Sea View

  • Max 2 Adults
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    This spacious room overlooks Conwy Estuary and Conwy Castle.

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    Classic Double Room

  • Max 2 Adults
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    Offering courtyard views, this double room has a bathrobe.

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    Twin Suite with Sea View

  • Max 2 Adults
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    This suite has a sea view and bathrobes.

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    Twin Room - Disability Access

  • Max 2 Adults
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    This room has a view of Conwy Estuary and Conwy Castle. The room features a wet room.Please note that this room is suitable for guests with restricted mobility.

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    Penthouse Suite with Sea View

  • Max 2 Adults
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    This penthouse suite features a seating area with a flat-screen TV, coffee machine and a desk. Guests can enjoy views of the sea from the suite's balcony.The en-suite facilities contain bathrobes, a hairdryer, free toiletries and a bath or shower.

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    Double Room with Sea View

  • Max 2 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace with sea views, this double room also offers a coffee machine and a flat-screen TV. The unit has 1 bed.

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    Superior Double Room

  • Max 2 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace with an inner courtyard view, this double room also features a wardrobe and a flat-screen TV. The unit has 1 bed.

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    Superior Twin Room

  • Max 2 Adults
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    Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. Featuring a terrace with an inner courtyard view, this twin room also provides a wardrobe and a flat-screen TV. The unit offers 1 bed.

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    Double Room - Disability Access

  • Max 2 Adults
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    This room is suitable for guests with reduced mobility.

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    Double Room with Sea View

  • Max 2 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, an electric kettle, a flat-screen TV, as well as sea views. The unit offers 1 bed.

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    Double or Twin Room - Disability Access

  • Max 2 Adults
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    Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room features a wardrobe, a safe deposit box, an electric kettle, a flat-screen TV, as well as an inner courtyard view. The unit has 2 beds.

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    All Facilities for The Quay Hotel and Spa

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Cycling, Hiking, Beach, Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Designated smoking area.
    Accessibility Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Drying rack for clothing, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Extra long beds (> 2 metres), Socket near the bed, Heated pool, Desk, Carpeted, Fan.
    Food & Drink Wine/champagne, Breakfast in the room, Coffee machine, Special diet menus (on request), Kid meals, Room service, Electric kettle, Restaurant, Outdoor furniture, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, Free WiFi, WiFi.
    Services & Extras Towels, Key card access, Linen, Wake-up service, Lockers.
    Media & Technology Flat-screen TV, Telephone, TV.
    Common areas Sun terrace, Garden, Shared lounge/TV area.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Parking on site, Pets allowed, Free parking, WiFi available in all areas.
    Pool and wellness Steam room, Massage, Beachfront, Beauty Services, Indoor pool (all year), Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Swimming pool, Foot massage, Body wrap, Swimming Pool, Fitness centre, Fitness, Facial treatments, Spa facilities, Foot bath, Manicure, Back massage, Waxing services, Fitness/spa locker rooms, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Sun loungers or beach chairs.
    Transport Accessible parking.
    Outdoor & View Terrace, Patio, Mountain view, View, Inner courtyard view, Sea view, Balcony.

    Guest Ratings For This Property

    8.8
    Based on 2694 Reviews
    100% verified reviews

    Comfort

    9.34

    Cleanliness

    9.31

    Value For Money

    8.23

    Facilities

    8.98

    Reviewers Mention About The Quay Hotel and Spa

    The Quay Hotel and Spa offers spacious, clean rooms with comfortable beds and modern amenities. Guests enjoyed the delicious food at The Cove and Ebb and Flow, as well as the friendly staff and refur (Read More)bished spa facilities. Some noted that the bath was narrow and the EV charger expensive. The location is near charming Conwy and Deganwy, offering a variety of activities. Overall, reviewers recommend the hotel for a comfortable and enjoyable stay.

    Guest Reviews

    Susan
    family with young children
    10.0
    Exceptional
    Lovely comfotable modern hotel with fabulous views
    The location comfort and views from the room and restaurant. Helpful friendly staff and good quality food.
    Leisure facilities were closed which we were informed of before arrival but not before booking WiFi quality in the room was poor

    Published on 04 Jan 2024

    John
    family with young children
    5.0
    Passable
    Passable
    Nothing
    Lack off information no spar no swimming pool du to re refurbish work my little boy has autism he waz so upset not happy at all ( as we have been going there for years not going to go there again bad management might consider putting it on facebook not good

    Published on 04 Jan 2024

    Andrew
    young couple
    10.0
    Exceptional
    Christmas 2023
    The room was lovely, very spacious, The bed was very comfortable , the tbath and shower were great The breakfast was very good along with the service provided by the staff. The reception and bar staff were friendly and helpful. Christmas and decorations were amazing. Fantastic location with a view looking over the lake and into Conwy with the Castle very prominent.
    The weather lol

    Published on 04 Jan 2024

    Luke
    young couple
    10.0
    Exceptional
    Excellent we will be back
    Loved everything staff were lovely one or two at breakfast came across a bit off when we moved tables but then we should have asked
    If Im to be picky the grout in the tiles ovet the bath could have a a bleach spray it would bring the grout up like new. It was stained from shampoo I use flash spray in my own shower it works wonders. But this hotel is most definitely clean will be back.

    Published on 03 Jan 2024

    Leanne
    young couple
    9.0
    Superb
    Pleasant and would return
    Setting was lovely even if it was raining! Nice decor and ambiance and staff were lovely. Bedroom was a good size and very comfy bed.
    Spa area was being upgraded so unable to access

    Published on 03 Jan 2024

    Helen
    young couple
    8.0
    Very good
    Nice but room cold
    Always lovely and relaxing but this time room very chilly .

    Published on 03 Jan 2024

    Steven
    young couple
    10.0
    Exceptional
    AMAZING North Wales Retreat!
    Great Location and fantastic room with amazing views! Brilliant staff and Ebb and Flow a great restaurant! A walk away from the harbour and the Castle is for sure worth a visit! All in All will return! Thank YOU!
    nothing!

    Published on 03 Jan 2024

    Margaret
    young couple
    7.0
    Good
    OK
    view
    bedroom size TOO SMALL - suite booked lounge too big

    Published on 03 Jan 2024

    Michael
    young couple
    9.0
    Superb
    Superb
    Room and Breakfast were excellent
    Spa area was being refurbished

    Published on 03 Jan 2024

    Dawn
    young couple
    10.0
    Exceptional
    Fantastic location overlooking the estuary. Beautiful comfortable spacious rooms. Excellent food at the restaurant.
    Location. Rooms, restaurant. Fantastic views

    Published on 01 Jan 2024

    The Quay Hotel and Spa is featured in

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