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The Stuart Hotel, Sure Hotel Collection by Best Western

Derby city centre (0 kms from )
119 London Road

Ranked 30 out of 50 luxury hotels in derbyshire

6.7
2850 reviews

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Room Types Available

Standard Single Room
  • Max 1 Adult
    •
  • 3 Photos available
    •

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    Offering free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

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    Standard Double Room
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

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    Executive Double Room with Sofa Bed
  • Max 2 Adults
    •
  • 3 Photos available
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    Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a sofa. The unit offers 2 beds.

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    Double Room - Disability Access
  • Max 2 Adults
    •

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    Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

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    Standard Twin Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.

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    Cozy Double Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

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    The Stuart Hotel, Sure Hotel Collection by Best Western is featured in

    Guest Ratings For This Property

    6.7
    Based on 2850 Reviews
    100% verified reviews

    Comfort

    7.33

    Cleanliness

    7.26

    Value For Money

    7.19

    Facilities

    6.84

    Reviewers Mention About The Stuart Hotel, Sure Hotel Collection by Best Western

    The Stuart Hotel, Sure Hotel Collection by Best Western offers a blend of historic charm and modern amenities. Guests praised the comfortable beds and well-cooked breakfast. The conference facilities (Read More) were excellent, with friendly staff and good food. The hotel accommodated diverse dietary needs for afternoon tea. Some reviewers noted the need for updates to the rooms, noise from the corridor and road, and expensive parking. Overall, it provides good value for money.

    Guest Reviews

    Demi
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Very friendly staff went the extra for us and give us best stay

    Published on 04 Jan 2024

    Scott
    young couple
    4.0
    Disappointing
    great at the start however a very poor ending , disappointing
    basic but clean , good value for money
    not having a member of the public trying to fraudulently trying to get a free breakfast out of us ending up with the police being called as we were checking out stood in reception. Myself and my wife felt very scared and intimated , the gentleman was starting to get very hostile. The staff were great however but never the less not the experience we would have liked.

    Published on 04 Jan 2024

    Jade
    family with young children
    1.0
    Bad
    Awful.
    The location.
    I was given room 217 at first, the room was filthy and carpet grippers were on show. Mould in the corner of the room, wee on the toilet seat and hair on the bed. I complained to reception and had to pay to upgrade to room 215 as there were no other rooms available of the same standard as room 217. The room was bigger and there was no hair on the bed, but that's probably where the good points stop. The sink was filthy, the carpets are stained and sticky and the walls seem to be made out of paper. 8 other family members stayed at the hotel and 6 were in the surrounding rooms to me, room 216, 116 and room 115. I could hear everyone of them talking, brushing their teeth and their phones vibrating. You get woken up to what can only be described as someone using a ninja blender, doors banging and people talking. There is no way this hotel is a 4 star, it is barely a 1 star.
    (Read More)

    Published on 03 Jan 2024

    Carla
    family with young children
    2.0
    Very poor
    Disappointed definitely wouldn't rate as 4 star
    I didnt have breakfast. The location was fine but the room wasn't very clean. The noise from people in other rooms was not good and disturbed our sleep a lot
    The cleanliness Less noise

    Published on 03 Jan 2024

    Sarah
    family with young children
    6.0
    Pleasant
    Good location
    Location was great value for money and comfortable
    Room very small for a double room under mattress was filthy and very noisy in the rooms next to us

    Published on 03 Jan 2024

    Wendy
    review category business travellers
    10.0
    Exceptional
    Great stay good breakfast fab staff
    Staff excellent service
    Pillows bit hard

    Published on 03 Jan 2024

    Darren
    family with young children
    7.0
    Good
    Good value for money
    The location and the price
    paying for parking

    Published on 02 Jan 2024

    Jude
    solo traveller
    10.0
    Exceptional
    Exceptional
    The room was perfect for my needs .It was cosy, warm and had everything I needed.hairdryer, toiletries, coffee, TV etc. The location was perfect for my needs. The staff were very helpful, in particular the Lady who checked me in.She could not have been more helpful or more welcoming.
    For my needs ,nothing could have been improved

    Published on 02 Jan 2024

    Stephen
    solo traveller
    7.0
    Good
    Shower was poor- thin trickle from shower head.
    Entrap location with parking
    Clean room

    Published on 30 Dec 2023

    John
    young couple
    4.0
    Disappointing
    Disappointing
    Nice place buts rooms far too small and needs an uplift
    Small rooms

    Published on 28 Dec 2023

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    Top Facilities

    parking

    bar

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    All Facilities for The Stuart Hotel, Sure Hotel Collection by Best Western

    Category Facilities
    Business facilities Meeting/banquet facilities.
    Activities Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Designated smoking area, Allergy-free room, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Desk, Carpeted, Seating Area, Iron, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Packed lunches, Fruits, Special diet menus (on request), Kid meals, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service.
    Media & Technology TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered.
    Common areas Shared lounge/TV area.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    General Parking, Parking on site.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    Transport Accessible parking.

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