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The Swan Hotel, Wells, Somerset

Sadler Street

Ranked 11 out of 50 luxury hotels in somerset

8.2
2288 reviews

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Room Types Available

Standard Double Room
  • Max 2 Adults
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    These double rooms are featured with an en-suite bathroom facilities, a TV, an electric kettle, an iron and ironing board, complimentary tea & coffee, a coffee machine, complimentary bottled water, slippers and free WiFi.

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    Standard Twin Room
  • Max 2 Adults
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    Our Classic Twin Rooms all offer two single beds with an en-suite bathroom, television, & tea/coffee making facilities, complimentary bottled mineral water, free WiFi access and much more.

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    Superior Double Room
  • Max 2 Adults
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    Our Superior Double Rooms are large and luxurious for an extra comfortable night?s stay. All rooms offer a double bed with an en-suite bathroom, television, tea/coffee making facilities, complimentary bottled mineral water, free WiFi access and much more.

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    Superior Twin Room
  • Max 2 Adults
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    Each tiwn room features en-suite bathroom facilities, a TV, an electric kettle, an iron and ironing board, complimentary tea & coffee, coffee machine, complimentary bottled water, slippers and free WiFi.

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    Deluxe Double Room
  • Max 2 Adults
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    Each double room features en-suite bathroom facilities, a TV, an electric kettle, an iron and ironing board, complimentary tea & coffee, coffee machine, complimentary bottled water, slippers and free WiFi.

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    Deluxe Twin Room
  • Max 2 Adults
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    This delux twin room features 2 single beds along with additional seating area for guests. Each room features en-suite bathroom facilities, a TV, an electric kettle, an iron and ironing board, complimentary tea & coffee, coffee machine, complimentary bottled water, slippers and free WiFi.

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    Deluxe Suite
  • Max 2 Adults
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  • 1 Photo available
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    This deluxe suite features 1 bedroom with a king size bed and a living room. The room also features an en-suite bathroom facilities, a TV, an electric kettle, an iron and ironing board, a hairdryer, complimentary tea and coffee, a coffee machine, complimentary bottled water, slippers and free WiFi are available.This room offers:- Complimentary chocolate bars and fruit bowl are offered in your room on arrival.

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    Superior Four Poster Room
  • Max 2 Adults
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    This room offers a king size bed. Each room features en-suite bathroom facilities, a TV, an electric kettle, an iron and ironing board, complimentary tea & coffee, coffee machine, complimentary bottled water, slippers and free WiFi.

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    Deluxe Four Poster Room
  • Max 2 Adults
    •
  • 4 Photos available
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    This room features en-suite bathroom facilities, a TV, an electric kettle, an iron and ironing board, complimentary tea & coffee, coffee machine, complimentary bottled water, slippers and free WiFi.

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    Deluxe Junior Suite
  • Max 2 Adults
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    This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.This deluxe junior suites are rooms which boast an additional seating area for guests. The room features a king size bed with en-suite bathroom facilities, a TV, an electric kettle, an iron and ironing board, a hairdryer, complimentary tea & coffee, coffee machine, complimentary bottled water, slippers and free WiFi. This room offers:- Complimentary chocolate and fruit bowl are offered in your room on arrival.

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    The Swan Hotel, Wells, Somerset is featured in

    Guest Ratings For This Property

    8.2
    Based on 2288 Reviews
    100% verified reviews

    Comfort

    8.72

    Cleanliness

    8.72

    Value For Money

    8.06

    Facilities

    8.27

    Reviewers Mention About The Swan Hotel, Wells, Somerset

    The Swan Hotel in Wells, Somerset received positive reviews for its friendly and attentive staff, generous and affordable Sunday roast, and convenient location near the cathedral. The Christmas meal (Read More)was praised for its good quality and tasty ingredients, although there were minor issues with portion sizes and some dishes. The rooms were mentioned to need upgrades, and the bar was considered expensive. Overall, the hotel is recommended for those visiting Wells.

    Guest Reviews

    Latham
    young couple
    7.0
    Good
    Was nice but....
    The building and architecture was nice for an old building. The room was nice with the little small things the hotel staff did in the room.
    The late night arguments and shouting coming from neighbouring rooms.

    Published on 03 Jan 2024

    George
    young couple
    10.0
    Exceptional
    Great stay at the Swan Hotel.
    The staff were amazing and very helpful and polite. The food was first class and nothing was too much trouble. When my wife asked for something vegan that was not on the menu the reply was "the chef can do anything you'd like!" Never had that response before in a restaurant. The location was perfect smack in the centre of Wells and easy to find. Parking is very limited at the hotel but it was the Christmas market weekend.
    Can't think of anything.

    Published on 03 Jan 2024

    Alun
    young couple
    10.0
    Exceptional
    Excellent location and lovely room (Cathedral suite)
    The location is fantastic, right in the centre of Wells within a stones throw of the cathedral. We stayed in the Cathedral suite and the size of the room was first class with a great view from each of the windows of the cathedral. The free parking on site was welcome as well and not as tight as i first thought it might be. I drive a Ford Mondeo saloon and fitted easily.
    I would say that the only thing which bothered me was for the price of the room, i would have expected breakfast to be included. That said, 15 each for breakfast wasn't unreasonable and the breakfast was fully stocked and delicious. The hotel were made aware that this was for my partners birthday as well and i was a little disappointed that there wasn't something done for this, even if it was a card (i understand why though as some people may take the mickey). Though the receptionist did wish a happy birthday, which was a nice touch.

    Published on 03 Jan 2024

    Kirsty
    young couple
    10.0
    Exceptional
    I dont want to praise it too much, or well never get in!
    The property was beautiful, clean and centrally located. The staff were faultless, especially the manager Martin, he should be very proud of such a great team.
    Nothing

    Published on 03 Jan 2024

    Mr
    young couple
    10.0
    Exceptional
    Absolutely lovely all round
    Room, breakfast, staff It was the little things that made all the difference. Chocolates every day in the room!
    Evening meal could have been better

    Published on 03 Jan 2024

    Andy
    young couple
    9.0
    Superb
    Loved it and would definitely stay again.
    Room was exceptional. Staff were lovely. Breakfast was enormous!
    Room was by the alley between the two buildings and the beer kegs being changed at 6.30am was very noisy

    Published on 03 Jan 2024

    Amy
    young couple
    10.0
    Exceptional
    Exceptional
    Welcoming, friendly staff, in the perfect location! The hotel setting was beautiful and the rooms were perfect for what we required.
    All guests arrived at the same time for check in, so parking was quickly full up, although staff were helpful in signposting us to nearest car park, you do then have to pay for parking.

    Published on 01 Jan 2024

    Felicia
    young couple
    10.0
    Exceptional
    Great stay!
    The architecture and room. The food was delicious.

    Published on 01 Jan 2024

    Sandra
    young couple
    8.0
    Very good
    Lovely friendly hotel, great location, good food
    We only had breakfast and drinks in the bar while we were there. The food was very good and arrived hot. Good choice of breakfast. The bar was nice and clean and all the staff we saw and spoke to were very friendly and helpful. The hotel was in a great location ideal for looking around the area and walking into the city.
    Our room was a bit disappointing as we stayed in a room with a four poster bed. The wood on the supports had dust on it where obviously it had been missed and the mattress was uncomfortable. The sink in the bathroom also had dust on it. Maybe cleaned in a rush and missed. Did not put us off as the rest of the room was clean and tidy.

    Published on 30 Dec 2023

    James
    family with young children
    8.0
    Very good
    Short stay, very comfortable and nothing went wrong!
    The rooms were very comfortable and included a bath. The staff were efficient, the breakfast was very good and generous. There was a very comfortable ambience in the lounge/bar. I was able to charge my electric car overnight.

    Published on 29 Dec 2023

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    Top Facilities

    parking

    bar

    See All Facilities

    All Facilities for The Swan Hotel, Wells, Somerset

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Facilities for disabled guests, Non-smoking rooms, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by stairs only.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Bathrobe.
    Room Amenities Wardrobe or closet, Clothes rack, Desk, Carpeted, Iron, Fan, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Key card access, Linen, Key access.
    Media & Technology TV, Radio, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available.
    Transport Accessible parking.
    Outdoor & View Terrace, Landmark view, View.

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