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The Victoria Hotel

The Esplanade

Ranked 27 out of 29 best hotels in lyme regis

8.9
169 reviews

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Room Types Available

Standard Inland Single Room
  • Max 1 Adult
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  • 1 Photo available
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    Rooms have picturesque views, and benefit from a flat-screen TV and tea and coffee making facilities.

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    Standard Inland Double Room
  • Max 2 Adults
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  • 1 Photo available
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    Some of these rooms have restricted views, and benefit from a flat-screen TV and tea and coffee making facilities.

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    Double or Twin Room with Sea View
  • Max 2 Adults
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  • 2 Photos available
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    Rooms have picturesque views, and benefit from a flat-screen TV and tea and coffee making facilities. Please request a twin or double when booking.

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    Deluxe Sea facing Twin/Double Room
  • Max 2 Adults
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    A spacious, more luxurious room with a sea view. Please request a twin or double when booking.

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    Double or Twin Room
  • Max 2 Adults
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  • 2 Photos available
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    Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box.

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    Double Room
  • Max 2 Adults
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  • 1 Photo available
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

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    The Victoria Hotel is featured in

    Guest Ratings For This Property

    8.9
    Based on 169 Reviews
    100% verified reviews

    Comfort

    9.2

    Cleanliness

    9.3

    Value For Money

    8.15

    Facilities

    9.14

    Reviewers Mention About The Victoria Hotel & Source Spa

    The Victoria Hotel receives high praise for its service and atmosphere, with patrons praising the friendly staff, particularly a bartender named Suchi. The pub has a great energy and is popular among (Read More) students. Some note the great service, tasty food, and well-poured drinks, while others find it suitable for pre and post-match drinks. The prices are reasonable, and the spicy chips were a standout dish.

    Guest Reviews

    Helene
    young couple
    1.0
    Bad
    Travelodge experience for Hilton prices
    It is a beautiful, old house with creaking floor boards and wood paneling in a beautiful entrance hall. The food was also good and the restaurant operation a significantly better experience than the hotel operation itself! If I would do it again, which I wont, I would only have dinner there and bring my own nibbles if I wanted a drink in the lobby, but stay somewhere else.
    The hotel operation was appalling! Upon arrival there was no one to receive us at the door and the porter was apparently busy. A sloppily dressed waiter told us to park on the road and I dont know how often he said whatever. The receptionist was trying to be nice despite the obvious dissatisfaction with the treatment we had received upon arrival. After lugging our cases in from wherever and receiving our key cards, they didnt work. Not the first time, and also not the second time I went to reception. Another house boy was kind enough to let us in the room so we could stop waiting in the hallway. The average, small and boxy room that comes at a price of around 350 with breakfast had all facilities needed, but looked tired, as did the rest of the hotel. To add to our premium experience, the toilet didnt work. When we went for a drink in the lobby and asked for nuts as a nibbles with our drinks, it was something unheard of and almost offensive to ask such a thing. They do canaps instead before dinner, in the meantime there is just nothing to offer. When questioned about why we pay the same price as my parents in law, but only receive breakfast, while they got breakfast and dinner, the manager met us with an attitude of that is your problem, thats what you booked on booking.com, your parents booked with us direct. There was no effort in any way to acknowledge the frustration we were experiencing, especially since we had come out specifically to celebrate my mother in laws birthday. The whole stay was an absolute shambles, a delusion of grandeur with an appalling attitude. Travelodge experience for Hilton prices. Never again!
    (Read More)

    Published on 15 Dec 2023

    Sarah
    young couple
    9.0
    Superb
    Superb
    Beautiful old building great location.

    Published on 05 Dec 2023

    Alan
    young couple
    9.0
    Superb
    Pleasant and relaxing stay
    Climbing into a Bath difficult to shower for the elderly. Walk in. Showers are now expected in top end hotels

    Published on 25 Sep 2023

    John
    young couple
    9.0
    Superb
    Superb
    Ambience and food
    No air conditioning on a hot day

    Published on 22 Sep 2023

    Philip
    young couple
    8.0
    Very good
    Very good
    Clean, comfortable, good location
    Needs a second lift and some furnishings were a little tired

    Published on 19 Sep 2023

    Kiz
    with friends
    1.0
    Bad
    Very Unpleasant
    Location is perfect.
    One staff member in particular was particularly vile and extremely aggressive and not what we expected from this type of hotel. Not a pleasant experience.

    Published on 13 Sep 2023

    Debra
    young couple
    9.0
    Superb
    We had an excellent week, helped by the weather and will definitely be back - the hotel is excellent.
    Location is excellent; facilities, staff and food also excellent.
    Only slight issue we had we were on the 3rd floor and stayed during a hot week beginning of September so the room was quite hot. We opened the windows on the corridor to let some air through into the bedroom.

    Published on 11 Sep 2023

    Graham
    young couple
    10.0
    Exceptional
    Brilliant hotel with great staff and glorious location
    Service and facilities were excellent. Food good and great wine selection. Sea view from Room was excellent. Location was 2 minute walk to beach or old town
    Shower over bath meant you got showered with cold water when turning shower on due to fixed shower screen. The in room safe was faulty. Car parking was very tight due to day hotel function visitors. These are minor quibbles though.

    Published on 06 Sep 2023

    Paul
    young couple
    10.0
    Exceptional
    Excellent stay and highly recommended to those who want to enjoy a luxurious break in style.
    Everything about our stay at the Victoria was first class. Excellent well equipped and exceptionally clean room with a great sea views, high quality food in the restaurant including both the breakfasts and dinners. Also the staff were fantastic. Very friendly and always there to help and provide top class service. Thank you.
    I cant think of anything substantial that needs to be improved as the hotel is a gem.

    Published on 04 Sep 2023

    Helena
    solo traveller
    9.0
    Superb
    All to do with my stay was well thought out
    Breakfast was whatever you wanted.
    Nothing

    Published on 15 Aug 2023

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    Top Facilities

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    All Facilities for The Victoria Hotel & Source Spa

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Cycling, Beach, Tennis court, Billiards, Fishing, Horse riding, Hiking, Mini golf, Golf course (within 3 km), Table tennis.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Wardrobe or closet, Desk, Seating Area, Carpeted, Safety deposit box, Fan, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Snack bar, Restaurant, Minibar, Breakfast in the room, Packed lunches, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Games room, Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, Valet parking, 24-hour front desk, Invoice provided, Luggage storage.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Entertainment and family services Evening entertainment, Board games/puzzles.
    Pool and wellness Sun umbrellas, Steam room, Massage, Kids' pool, Indoor pool (all year), Outdoor pool, Back massage, Spa lounge/relaxation area, Outdoor pool (seasonal), Swimming pool, Foot massage, Swimming Pool, Neck massage, Spa facilities, Head massage, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
    Transport Accessible parking.
    Outdoor & View Terrace, View, Inner courtyard view, Sea view.

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