The Westin Kansas City at Crown Center, Kansas City

Top Facilities

parking

bar

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King Room

Max 2 Adults

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The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features heating and a flat-screen TV with streaming services. The unit offers 1 bed.

Double Room with Two Double Beds

Max 4 Adults

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Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV with streaming services, a tea and coffee maker and heating. The unit offers 2 beds.

Westin Workout King Room

Max 2 Adults

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This double room has air conditioning. A state-of-the-art Peloton bike is provided en suite.

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All Facilities for The Westin Kansas City at Crown Center

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Tennis court.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Lift, Designated smoking area, Allergy-free room.
Accessibility	Hearing accessible, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Seating Area, Iron, Safety deposit box, Fold-up bed, Ironing facilities, Heating, Air conditioning, Desk.
Food & Drink	Breakfast in the room, Coffee machine, Refrigerator, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, 24-hour security, CCTV in common areas, CCTV outside property.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Streaming service (like Netflix).
Common areas	Sun terrace.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General	Parking, Paid WiFi, Parking on site, Pets allowed.
Pool and wellness	Outdoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Outdoor pool, Hot tub/Jacuzzi, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.3

Based on 322 Reviews

100% verified reviews

Comfort

8.73

Cleanliness

8.76

Value For Money

7.63

Facilities

8.6

Reviewers Mention About The Westin Kansas City at Crown Center

The Westin Kansas City at Crown Center is praised for its spacious rooms, helpful staff, and convenient location near Crown Center and Union Station. However, some reviewers felt that the hotel was b (Read More)etter suited for large conference groups rather than romantic getaways. The breakfast, though not included, is tasty but expensive. Some guests experienced issues with cleanliness and maintenance, such as rooms not being properly cleaned and malfunctioning elevators. Overall, the hotel is seen as a well-run complex with plenty of amenities.

Guest Reviews

Anonymous

family with young children

9.0

Superb

On the whole, excellent

The Westin is a great hotel!

Breakfast was at a certain time but when we went down on time and early everything was already put away and cleaned up. We had to wait a long while to be served a breakfast from a menu.

Published on 02 Jan 2024

Anonymous

young couple

9.0

Superb

Came as a staycation to kick off our holiday season and it worked out exactly the way I I was hoping it would!

The location, and the rooms were awesome!

Would like a suite option with room for 4

Published on 22 Dec 2023

Ineva

young couple

10.0

Exceptional

Fantastic

Everything

Nothing

Published on 18 Dec 2023

Anonymous

young couple

7.0

Good

My husband and I have been coming here for many years for our anniversary but we were very disappointed.

High floor, good view, hot shower

Emergency warnings came over the intercom in our room to stand by but then they just left us hanging and never cancelled them or explained anything further. Also, very loud and not able to sleep well, police or emergency sirens all night long. TV wouldnt work half the time. The bathroom sink faucet leaked. There was still blue painters tape on the wall that must have been there since remodeling.

Published on 11 Dec 2023

Sarah

family with young children

10.0

Exceptional

This hotel is amazing

Clean and fun

Nothing

Published on 07 Dec 2023

Susan

with friends

6.0

Pleasant

It was a good location

I didnt like that I was charged twice for the room after being assured I would not be as it was a concern for me after reading some of the reviews. Just beware that double charging is a definite possibility.

Published on 07 Dec 2023

Jackie

young couple

8.0

Very good

Would avoid using Booking.com for any future stay but enjoyed the hotel, just a massive shame we didn't book directly

Using booking.com

Published on 20 Nov 2023

Cody

young couple

5.0

Passable

It was fun but could have been better.

The employees were great

The bathtub wasnt as clean as I shouldve been I found hairs from someone else. The bed was way too hard for having to pay almost $300 for one night.

Published on 16 Nov 2023

Terry

young couple

7.0

Good

The breakfast was quite good although the setup was awkward with the bar being used for seating. The hostess should be outside the bar area to prevent guests from just wandering in and sitting anywhere. We were there on a very busy morning. Coming by train the location Beas perfect.

For $400 a night wi-fi should be included! Seems very petty.

Published on 22 Oct 2023

Lebaron

family with young children

3.0

Poor

Physically nice but the worst headache of a stay Ive had in years.

Room was nice

We pre paid for our room through booking.com and the hotel proceeded to charge us twice for the room after that. So basically they held up $500 in charges from our bank account and had no care in the world. Just said it would take 5-7 business days to fix it. Didnt offer any points or discounts or anything. CHECK YOUR CHARGES! Im sure this isnt the first time this has happened. We have stayed in hundreds of hotels and never have had this problem before.

Published on 19 Oct 2023