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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Torquay City Centre (0 kms from )
Falkland Road

Ranked 30 out of 49 best hotels in dartmouth

7.3
906 reviews

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Room Types Available

Standard Single Room
  • Max 1 Adult
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    Features include an en suite bathroom with free toiletries, a TV, and tea and coffee making facilities.

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    Standard Double Room
  • Max 2 Adults
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    Features include an en suite bathroom with free toiletries, a TV, and tea and coffee making facilities.

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    Standard Twin Room
  • Max 2 Adults
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    Features include an en suite bathroom with free toiletries, a TV, and tea and coffee making facilities.

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    One-Bedroom Apartment
  • Max 5 Adults
    •

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    Spacious self catering apartment with fully equipped kitchen. Can accommodate up to 2 adults and up to 2 children.

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    Standard Family Room (2 Adults + 2 Children)
  • Max 2 Adults
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    Features include an en suite bathroom with free toiletries, a TV, and tea and coffee making facilities.

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    Standard Family Room (2 Adults + 1 Child)
  • Max 2 Adults
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    Features include an en suite bathroom with free toiletries, a TV, and tea and coffee making facilities.

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    Double or Twin Room with Sea View
  • Max 2 Adults
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  • 1 Photo available
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    Offering free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. The twin/double room offers a wardrobe, an electric kettle, a carpeted floor, heating and a TV with satellite channels.

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    Family Room with Sea View
  • Max 2 Adults
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  • 1 Photo available
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    Offering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room offers a wardrobe, an electric kettle, a carpeted floor, heating, as well as a TV with satellite channels. The unit offers 2 beds.

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    TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is featured in

    Guest Ratings For This Property

    7.3
    Based on 906 Reviews
    100% verified reviews

    Comfort

    7.44

    Cleanliness

    7.53

    Value For Money

    7.4

    Facilities

    7.99

    Reviewers Mention About TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

    Overall, reviews for the TLH Carlton Hotel and Spa are mixed. Guests appreciated the nice rooms and lovely baths, but some found the beds too hard. The festive menu dinner was good value but lacked v (Read More)ariety. However, breakfast was enjoyable. The hotel staff were helpful and happy, with excellent service during a skittles tournament event. The hotel's hilltop location may require a bus for some, but the extensive leisure facilities and menu options received praise.

    Guest Reviews

    Smith
    family with young children
    10.0
    Exceptional
    It was brilliant
    Perfect
    Everything was just right

    Published on 02 Jan 2024

    David
    family with young children
    8.0
    Very good
    Fun, comfortable, value for money
    Perfect location within easy reach of all local attractions, the town and seafront. Great for our family get together, we all enjoyed the leisure facilities, sorry we did not have time to visit the games room. The breakfast and service was great, staff very happy to help and informative.
    The evening entertainment on our dates was definitely for the older residents. Our room 38 was in need of some electrical tlc in the bathroom but this didn't spoil our stay.

    Published on 24 Dec 2023

    Felicity
    family with young children
    3.0
    Poor
    Lovely staff , terrible food , rooms need sorting and give the heating a rest
    Aztec swimming pool and games room .
    Rooms far too Hot ! Very dated , run down and an advacado stained bathroom . Evening meal was awful . The only way I could describe it was tasteless gloop !

    Published on 19 Dec 2023

    Dera
    with friends
    10.0
    Exceptional
    Brilliant relaxing stay value for money
    Lovely friendly hotel
    Nothing

    Published on 28 Nov 2023

    Anthony
    family with young children
    6.0
    Pleasant
    Stressful at first. The photo added is of our access with wheelchair
    On arrival we were given a room with only stair access despite constant messages that we have a wheelchair user. We were left in that room over night and had to stay in because of having to carry a person in a wheelchair up and down stairs. This was a serious health and safety and fire risk. The Decor and carpets were outdated and floorboards very noisy. The lift to was very small. Also the hotel was sold as a 4 star but is actually a 3 star.

    Published on 18 Nov 2023

    Kerry
    family with young children
    10.0
    Exceptional
    Exceptional
    We loved everything about staying here. Its has a warm and friendly atmosphere. All the staff were amazing. We were staying for a family reunion.
    There was nothing I personally didn't like.

    Published on 06 Nov 2023

    Sarah
    family with young children
    7.0
    Good
    Good
    Large hotel and lovely indoor swimming facilities open until late which was good as was a little quieter. Rooms large enough for family of 4. Half board basis was good, good selection of food in the mornings and evening meals were nice.
    Bedrooms need an upgrade as well as the bathrooms and also air conditioning needs installing as was very warm at night. More food selection for the kids in the evening meal would be nice.

    Published on 31 Oct 2023

    Claireleanne
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything
    Nothing

    Published on 30 Oct 2023

    James
    review category business travellers
    9.0
    Superb
    Friendly and helpful staff. Great gym and swimming pool plus steam room. Food looked good from what I saw. Nice room.
    Swimming pool.
    The extraction fan was very noisy but I simply used the mirror light instead of the main light for the bathroom.

    Published on 27 Oct 2023

    Rikesh
    family with young children
    6.0
    Pleasant
    TLC Carlton Hotel
    Staff very friendly and facilities where good
    Very outdated room windows with mould and on walls. Not much Vegetarian options for dinner and breakfast can be better with more options like crossants/pancakes.

    Published on 26 Oct 2023

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    Top Facilities

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    All Facilities for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

    Category Facilities
    Activities Live music/performance, Aerobics, Live sport events (broadcast), Tennis court, Billiards, Stand-up comedy, Bowling, Darts, Table tennis, Bingo.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Toilet.
    Room Amenities Sofa, Heated pool, Wardrobe or closet, Desk, Shallow end, Carpeted, Seating Area, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Snack bar, Microwave, Vending machine (drinks), Kitchenware, Restaurant, Toaster, Stovetop, Kid-friendly buffet, Kitchen, Vending machine (snacks), Packed lunches, Oven, Dining table, Fruits, Special diet menus (on request), Kid meals, Dining area, Outdoor furniture, Room service, Bar, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology TV, Radio, Satellite channels, Telephone.
    Common areas Sun terrace, Games room, Garden, Picnic area, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services 24-hour front desk, Express check-in/check-out, Private check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Evening entertainment, Kids' outdoor play equipment, Children's playground, Indoor play area, Entertainment staff.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Beauty Services, Indoor pool (all year), Spa/wellness packages, Outdoor pool, Manicure, Back massage, Hair colouring, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Yoga classes, Outdoor pool (seasonal), Hot tub/Jacuzzi, Swimming pool, Foot massage, Hair cut, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fence around pool, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
    Transport Accessible parking.
    Outdoor & View Terrace, View.
    Shops Barber/beauty shop, Minimarket on site.

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