TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort, Dartmouth

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Standard Single Room

Max 1 Adult

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Features include an en suite bathroom with free toiletries, a TV, and tea and coffee making facilities.

Standard Double Room

Max 2 Adults

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Features include an en suite bathroom with free toiletries, a TV, and tea and coffee making facilities.

Standard Twin Room

Max 2 Adults

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Features include an en suite bathroom with free toiletries, a TV, and tea and coffee making facilities.

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All Facilities for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Category	Facilities
Activities	Live music/performance, Aerobics, Live sport events (broadcast), Tennis court, Billiards, Stand-up comedy, Bowling, Darts, Table tennis, Bingo.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Toilet.
Room Amenities	Sofa, Heated pool, Wardrobe or closet, Desk, Shallow end, Carpeted, Seating Area, Safety deposit box, Ironing facilities, Heating.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Snack bar, Microwave, Vending machine (drinks), Kitchenware, Restaurant, Toaster, Stovetop, Kid-friendly buffet, Kitchen, Vending machine (snacks), Packed lunches, Oven, Dining table, Fruits, Special diet menus (on request), Kid meals, Dining area, Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	TV, Radio, Satellite channels, Telephone.
Common areas	Sun terrace, Games room, Garden, Picnic area, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services	24-hour front desk, Express check-in/check-out, Private check-in/check-out, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Parking, Private parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Children's playground, Indoor play area, Entertainment staff.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Beauty Services, Indoor pool (all year), Spa/wellness packages, Outdoor pool, Manicure, Back massage, Hair colouring, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Yoga classes, Outdoor pool (seasonal), Hot tub/Jacuzzi, Swimming pool, Foot massage, Hair cut, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fence around pool, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
Transport	Accessible parking.
Outdoor & View	Terrace, View.
Shops	Barber/beauty shop, Minimarket on site.

Guest Ratings For This Property

7.3

Based on 906 Reviews

100% verified reviews

Comfort

7.44

Cleanliness

7.53

Value For Money

7.4

Facilities

7.99

Reviewers Mention About TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Overall, reviews for the TLH Carlton Hotel and Spa are mixed. Guests appreciated the nice rooms and lovely baths, but some found the beds too hard. The festive menu dinner was good value but lacked v (Read More)ariety. However, breakfast was enjoyable. The hotel staff were helpful and happy, with excellent service during a skittles tournament event. The hotel's hilltop location may require a bus for some, but the extensive leisure facilities and menu options received praise.

Guest Reviews

Smith

family with young children

10.0

Exceptional

It was brilliant

Perfect

Everything was just right

Published on 02 Jan 2024

David

family with young children

8.0

Very good

Fun, comfortable, value for money

Perfect location within easy reach of all local attractions, the town and seafront. Great for our family get together, we all enjoyed the leisure facilities, sorry we did not have time to visit the games room. The breakfast and service was great, staff very happy to help and informative.

The evening entertainment on our dates was definitely for the older residents. Our room 38 was in need of some electrical tlc in the bathroom but this didn't spoil our stay.

Published on 24 Dec 2023

Felicity

family with young children

3.0

Poor

Lovely staff , terrible food , rooms need sorting and give the heating a rest

Aztec swimming pool and games room .

Rooms far too Hot ! Very dated , run down and an advacado stained bathroom . Evening meal was awful . The only way I could describe it was tasteless gloop !

Published on 19 Dec 2023

Dera

with friends

10.0

Exceptional

Brilliant relaxing stay value for money

Lovely friendly hotel

Nothing

Published on 28 Nov 2023

Anthony

family with young children

6.0

Pleasant

Stressful at first. The photo added is of our access with wheelchair

On arrival we were given a room with only stair access despite constant messages that we have a wheelchair user. We were left in that room over night and had to stay in because of having to carry a person in a wheelchair up and down stairs. This was a serious health and safety and fire risk. The Decor and carpets were outdated and floorboards very noisy. The lift to was very small. Also the hotel was sold as a 4 star but is actually a 3 star.

Published on 18 Nov 2023

Kerry

family with young children

10.0

Exceptional

We loved everything about staying here. Its has a warm and friendly atmosphere. All the staff were amazing. We were staying for a family reunion.

There was nothing I personally didn't like.

Published on 06 Nov 2023

Sarah

family with young children

7.0

Good

Large hotel and lovely indoor swimming facilities open until late which was good as was a little quieter. Rooms large enough for family of 4. Half board basis was good, good selection of food in the mornings and evening meals were nice.

Bedrooms need an upgrade as well as the bathrooms and also air conditioning needs installing as was very warm at night. More food selection for the kids in the evening meal would be nice.

Published on 31 Oct 2023

Claireleanne

family with young children

10.0

Exceptional

Everything

Nothing

Published on 30 Oct 2023

James

review category business travellers

9.0

Superb

Friendly and helpful staff. Great gym and swimming pool plus steam room. Food looked good from what I saw. Nice room.

Swimming pool.

The extraction fan was very noisy but I simply used the mirror light instead of the main light for the bathroom.

Published on 27 Oct 2023

Rikesh

family with young children

6.0

Pleasant

TLC Carlton Hotel

Staff very friendly and facilities where good

Very outdated room windows with mould and on walls. Not much Vegetarian options for dinner and breakfast can be better with more options like crossants/pancakes.

Published on 26 Oct 2023