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Zanzibar Serena Hotel

Shangani Street, Stone Town

Ranked 46 out of 50 best hotels in zanzibar

8.6
285 reviews

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Room Types Available

Standard Double Room
  • Max 2 Adults
    •

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    Each air-conditioned room is decorated with traditional Swahili-style furnishings and a blue-and-white colour scheme.All are equipped with a satellite TV, minibar, private safe and tea/coffee facilities. The private bathroom has a bath and shower.

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    Superior Double or Twin Room with Sea View
  • Max 2 Adults
    •
  • 4 Photos available
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    The spacious twin/double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.

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    Executive Suite
  • Max 2 Adults
    •
  • 1 Photo available
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    Guests will have a special experience as the suite offers a pool with a view. This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath. Featuring a balcony, this suite also provides a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.

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    Zanzibar Serena Hotel is featured in

    Guest Ratings For This Property

    8.6
    Based on 285 Reviews
    100% verified reviews

    Comfort

    8.98

    Cleanliness

    8.93

    Value For Money

    7.88

    Facilities

    8.56

    Reviewers Mention About Zanzibar Serena Hotel

    The Zanzibar Serena Hotel is praised for its luxury, service, and attention to history. Guests enjoyed the beautiful building, artifacts, and fantastic staff. The rooms, especially those with ocean v (Read More)iews, were comfortable and had stunning views. The food and drinks were delicious, with a good selection of Tanzanian beers. The hotel's location in Stone Town made it convenient for exploring the area. Some guests mentioned high prices and an issue with double charging. Overall, the hotel was described as beautiful, welcoming, and with great amenities.

    Guest Reviews

    Stephen
    young couple
    10.0
    Exceptional
    Great place on the beach to visit Stone Town
    The food, the service, how ghetto property was able to blend history and comfort. Great pool. Everyone was nice
    Nothing really.

    Published on 03 Jan 2024

    Besa
    family with young children
    9.0
    Superb
    Would gladly stay here again on a return to Stone Town
    Really liked it's location. We were right on the beach and easily able to walk to the Old Fort and the food market. Great location. Interior decor very much Zanzibar feel, ornate, intricate and beautiful. We also enjoyed our meals (the best food we had in Zanzibar). We had beef biryani, a penne pasta, a beef burger. Totally yummy! They were also quick to organise breakfast boxes for us and transport given that we had an early morning flight. The welcome drinks were divine and the staff were very friendly and polite.
    The room was smaller than I expected, but having said that it was comfortable, very clean with lovely things like the fruit basket and complimentary wine on arrival (which we didn't drink...but was a lovely touch regardless).

    Published on 27 Dec 2023

    Gary
    family with young children
    5.0
    Passable
    Everything was great, staff very pleasant except reception staff made several errors with the accout
    The rooms were nice except some lights did not work and the water was not hot.
    The reception staff were slow and the equipment was not working - scanning machine.

    Published on 18 Dec 2023

    Ian
    young couple
    8.0
    Very good
    Great location, views, incredible staff, tired rooms.
    Great location on the city beach and walk into town and to the food market Amazing staff - friendly, attentive, hardworking, very well trained
    Rooms and decor are very tired

    Published on 03 Dec 2023

    Valaisco
    solo traveller
    10.0
    Exceptional
    Exceptional
    All
    Nothing

    Published on 07 Nov 2023

    Vividh
    review category business travellers
    6.0
    Pleasant
    Pleasant
    Bathrooms r very old

    Published on 06 Nov 2023

    Mikagirl
    solo traveller
    10.0
    Exceptional
    Exceptional views and stay
    Easy and smooth check in and check out
    everything was great

    Published on 05 Nov 2023

    Harry
    young couple
    10.0
    Exceptional
    Lovely convenient hotel to explore Stone Town
    This a lovely old world fell hotel, situated directly on the waterfront with a small beach. It is also very close for all walks around Stone Town. It has been beautifully renovated We had a large front sea facing room with a large balcony which was perfect for relaxing. The staff are so friendly and helpful and made us really feel at home. The restaurant serves lovely food on a terrace over looking the beach Plenty of restaurants and bars nearby. Trips can be arranged via the helpful front desk staff.

    Published on 28 Oct 2023

    Hany
    young couple
    9.0
    Superb
    Amazing
    Classic style Cleanliness Hospitality
    Difficult access to the beach

    Published on 26 Oct 2023

    Emmanuelle
    with friends
    7.0
    Good
    Good
    location is great! beautiful view of the ocean and no city noise! staff is exceptionally friendly and helpful.
    size and layout of the room.

    Published on 24 Oct 2023

    Location & Nearby Places

    1.4 Km from city center

    Shangani Street, Stone Town

    15 Nearby Attractions

    Freddie Mercury Museum

    0.2 km

    Forodhani Gardens

    0.4 km

    Old Fort of Zanzibar

    0.4 km

    People's Palace Museum

    0.5 km

    Hamamni Persian Baths

    0.5 km

    Princess Salme Museum

    0.6 km

    Old Slave Market

    0.7 km

    Christ Church Cathedral, Zanzibar

    0.7 km

    Old Dispensary, Zanzibar

    0.7 km

    Stone Town

    0.7 km

    Darajani Market

    0.9 km

    Snorkelling in Zanzibar

    4.2 km

    Scuba Diving in Zanzibar

    4.2 km

    Surfing in Zanzibar

    4.2 km

    Mtoni Palace Ruins

    4.3 km

    See All Attractions

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    Top Facilities

    parking

    bar

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    All Facilities for Zanzibar Serena Hotel

    Category Facilities
    Activities Water sport facilities on site, Bike tours, Live music/performance, Windsurfing, Cycling, Beach, Cooking class, Fishing, Horse riding, Happy hour, Walking tours, Themed dinner nights, Snorkelling, Canoeing, Diving, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Non-smoking rooms, Designated smoking area, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Private bathroom, Toilet paper, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Air conditioning, Wardrobe or closet, Infinity pool, Clothes rack, Desk, Seating Area, Mosquito net, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Electric kettle, Snack bar, Restaurant, Minibar, Kid-friendly buffet, Breakfast in the room, Packed lunches, Fruits, Special diet menus (on request), Kid meals, BBQ facilities, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake-up service, Lockers, Key access.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Outdoor fireplace, Games room, Garden, Picnic area, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services 24-hour front desk, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Evening entertainment, Indoor play area, Entertainment staff, Babysitting/child services.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Massage, Kids' pool, Beachfront, Beauty Services, Spa/wellness packages, Outdoor pool, Personal trainer, Back massage, Body scrub, Spa lounge/relaxation area, Waxing services, Yoga classes, Swimming pool, Foot massage, Make up services, Swimming Pool, Couples massage, Neck massage, Body treatments, Facial treatments, Spa facilities, Head massage, Pedicure, Full body massage, Hand massage, Sun loungers or beach chairs.
    Transport Car hire, Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View Pool view, Terrace, View, Sea view, Balcony.

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