Incredible Tadoba replied
(03 Feb, 2025)
Dear Nayan Sir,
In today’s world, it’s easy for one-sided narratives to be shared, assuming service providers won’t respond. However, we prefer not to comment on other travel agents, as we be (Read More)lieve they, too, are working hard to provide guests with the best value within their capacity.
At Incredible Tadoba, we take pride in offering transparent, high-quality services and ensuring our guests have the best possible experience. This commitment is reflected in all of our reviews, and we truly appreciate every review as it helps us improve our services and enhance the guest experience.
To clarify, when you first inquired, we presented several package options, including:
• Super Deluxe Cottage: ₹68,200
• Luxury Cottage: ₹85,800
These packages included pickup and drop from Nagpur, 4 safaris, a 2-night stay, and all meals (from lunch on check-in day to breakfast on check-out day). Since the Super Deluxe option exceeded your budget and the Luxury Cottage was not suitable for you, you requested a package under ₹65,000.
You then shared a resort you had found online and asked us for the package with that resort as an option. In response, we offered a package priced at ₹53,900. After comparing this with other options, you sought our advice, and we recommended the resort we initially shared with you but with Deluxe rooms.
This allowed us to keep the total cost under ₹65,000 while ensuring a comfortable stay with amenities like a swimming pool.
After discussing your preferences, you chose the Deluxe package for ₹62,000, and we proceeded with the booking and payment.
As you may know, pricing in wildlife tourism can fluctuate due to various factors, such as weekdays vs. weekends, the time of year, and how far in advance the safari is booked.
In Tadoba, prices can vary significantly between bookings made 120 to 60 days in advance and even under Tatkal (bookings made within 3 days of the safari date).
Additionally, resort costs can be dynamic, often changing due to blackout dates, holidays, and weekends. These factors all contribute to the overall cost of your stay.
Regarding the resort name, we shared it with you during our conversations when you inquired about a resort you found online. You asked about its type and category, and we provided the details accordingly.
Our team also remained in touch with you throughout your trip, addressing any questions, including information on zones and sightings, which you acknowledged, appreciated and even said that yes, this is helpful for you while planning your next trip.
It was only after your trip concluded you raised concerns about pricing. We do wish these concerns had been brought up during your stay so we could have discussed them in real-time and resolved your queries.
Wildlife tourism involves various costs, accommodations, transport, and safari arrangements, and we always strive to offer the best experience within your budget.
We truly value your feedback and will work to improve our communication moving forward. We will also ensure that all details are documented via email to avoid any misunderstandings in the future.
It’s easy for narratives to be shared without full context, but we take pride in providing transparent, high-quality services and ensuring our guests have a memorable experience.
While we may not respond to every positive review, we always listen carefully when concerns are raised. Every guest is important to us, and we take their feedback seriously.
For us, Tadoba is not just a jungle—it’s home. We look forward to welcoming you again and providing an even better experience next time.
Best regards,
Incredible Tadoba