Yatra Online Pvt. Ltd.

Travel agency in Gurgaon

Yatra Online Pvt. Ltd.

Joined Holidify in November, 2016

196 trips booked through Holidify

Status: Currently Active

Holidify Rating

2.2

65 Ratings & 65 Reviews

About Yatra Online Pvt. Ltd.

We are a leading online travel company in India and committed to our mission of “creating happy travelers.” Through our website, www.yatra.com, our mobile applications and our other associated platforms, leisure and business travelers can explore, research, compare prices and book a wide range of services catering to their travel needs. Since our inception in 2006, more than 4 million customers ha (Read More)ve used one or more of our comprehensive travel-related services, which include domestic and international air ticketing, hotel bookings, homestays, holiday packages, bus ticketing, rail ticketing, activities and ancillary services. With over 61,000 hotels contracted in over 1,100 cities across India, we are India’s largest platform for domestic hotels. A strong and "trusted" travel brand of India, our strengths include a large and loyal customer base, a multi-channel platform for leisure and business travelers, a robust mobile eco-system for a spectrum of travelers and suppliers, a strong technology platform designed to deliver a high level of scalability and innovation and a seasoned senior management team comprising of industry executives with deep roots in the travel industry in India and abroad.

Address

Unitech Cyber Park, Tower A 5th Floor, Sector-39, Gurgaon, 122002, India

Destinations covered by Yatra Online Pvt. Ltd.

Europe, Australia, Mauritius, Thailand, Andaman and Nicobar Islands, Himachal Pradesh, Kerala, Bali, Dubai, South India, Jammu and Kashmir, Chandigarh

Services Offered by Yatra Online Pvt. Ltd.

Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa

Rating Distribution for Yatra Online Pvt. Ltd.

Holidify Rating

2.2

65 Ratings & 65 Reviews

5 Star
9 Ratings
4 Star
10 Ratings
3 Star
3 Ratings
2 Star
3 Ratings
1 Star
40 Ratings

Share your experience & help other travellers like you

Reviews for Yatra Online Pvt. Ltd.

Flight booking money not refunded

1 /5

(Written on 10 Jan, 2024)

I had pad through paytm to yatraonlinepvtltd but have not received any services nor have I got my refund for 2 tickets booked and paid. Kindly refund

Pathetic, unprofessional and very worst service provider

1 /5

(Written on 07 Dec, 2022)

Yatra is a not trustable company. They take money for booking but while refunding they just give excuses. I have got atleast 3 mails from them saying refund will be credited to my account within 2-3 (Read More) working days but till date no refund received. To top it all these have blocked my number and are not replying to my calls. They don't even share their escalation matrix. Worst company to deal with. I could have given them 0 stars if it was possible

Online booking portal for Hotels

1 /5

(Written on 21 Sep, 2022)

Dont ever booking thru yatra .com even in an emergency situation its was of money and time This online portal needs to be removed for any type of bookings

Yatra.com Looks Like a Fraud & Cheating Company - Not Reliable - Should be Avoided

1 /5

(Written on 01 Aug, 2022)

I am S N Panigrahi. I have booked Online, Bina Resort through Yatra.com for stay from 23rd to 26th June 2022 at Nainital by paying Rs. 11227/-(Eleven Thousand Two Hundred Twenty Seven only) - Booking (Read More)Reference Number 1706220088740 and hotel Confirmation Number YAT0008671923 for Stay in Nainital. However, We Couldn’t Trace out the Hotel – The Address Provided by Yatra.com is Not Complete & Incorrect. The Contact Details Provided are Not Working. Even Yatra.com Customer Support was also Not Responded. As a Result, Entire Purpose of Tour Travel Disturbed and all the Amounts Spend for the Purpose is Wasted and created Great Inconvenience and Mental Agony. Yatra.com Looks Like a Not Reliable - Should be Avoided SN Panigrahi

Providing hotel accommodation after receiving payments and confirmation

1 /5

(Written on 26 Jul, 2022)

Very pathetic service. I booked a hotel with reference number 2007220132504 after full payment.Once I am trying to check in that hotel, the hotel front saying that there is no provision to book hotel (Read More) through Yatra.com. When i am trying to show the booking reference, he is saying get out. When I am trying to call, the number given to help for Check in hotels, they did not lift. I struggled a lot with my family and finally booked a hotel with exorbitant prices. Yatra.com are not bothered to reply for my emails or phone calls. Never Never go though the Yatra.com for any bookings.

Worst experience

1 /5

(Written on 20 Jul, 2022)

Worst experience! We booked some flights via yatra.com at the beginning of 2020 before pandemic had started. Unfortunately, after pandemic was hit in India, they cancelled all the flights. We called (Read More)several times and not one time they were helpful. Neither did we get our refund nor any compensation. It has been more than 2 years now and still did not get any refund for our tickets. I don‘t know how many times we have to call them to get our refund. I am tired of this! Will never book with them again

NOT GOT REFUND BACK RS 6,988/- FROM 1 MONTH

1 /5

(Written on 14 Jul, 2022)

i tried booking domestic flight ticket but booking got cancelled 2 time Rs 6,988 got deducted from my account but i never got my refund back its been 1 month, please process my refund.boking reference (Read More) number 1606220131432 Interaction ID 32410997

Grand palace hotel

1 /5

(Written on 09 Jun, 2022)

Never trust this website not giving discounts to only book so that they get money for their site. Instead try other trusted sties Airbnb and makemytrip where you can get proper details about hotels an (Read More)d restaurants.

Not get refund

1 /5

(Written on 07 Jun, 2022)

Yatra cab is very bad service, they cancelled my trip at last moment and now they are not ready refund my booking amount also, very same full that this type Yatra is earning money.

Yatra.com is worst services

1 /5

(Written on 15 Dec, 2021)

The worst service when I cancelled my flight ticket I didn't even 1rupee as refund and they have taken all amount in cancellation. Requested to refund atleast 50-70% amount. Yatra.com is the worst s (Read More)ervice. Please don't book from this site. Reference ID 1212210070176

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