AluaSoul Orotava Valley - Adults Only

Urbanización Turquesa playa

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This property has been featured in "45 Best Hotels In Puerto De La Cruz ".

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Room Types Available

Suite with Ocean View ( 2 Adults )
  • Max 3 Adults
  • 1 Photo available
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    This suite features a balcony, sea view and air conditioning. There is a seating area with a sofa bed.A safe is available for a surcharge.

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    Suite (2 Adults)
  • Max 3 Adults
  • 1 Photo available
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    This double room has a balcony, satellite TV and air conditioning.A safe is available for a surcharge.

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    Suite Teide View ( 2 Adults )
  • Max 3 Adults
  • 1 Photo available
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    This suite comes with 1 living room, 1 separate bedroom, and 1 bathroom with a shower and free toiletries. Boasting a terrace with mountain views, this suite also features air conditioning and a flat-screen TV with satellite channels.

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    My Favorite Club Suite Ocean Front View ( 2 Adults )
  • Max 3 Adults
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    This suite has a balcony, satellite TV and electric kettle.? Selection of the best rooms? Smart TV? Capsule coffee machine? Superior bathroom amenities? Bathrobe and slippers? Scale.? Welcome minibar with soft drinks, bottle of water and beers? Personalised check-in and check-out? Exclusive My Favorite Club Lounge with snacks, coffee, tea and drinks.? Reserved area in restaurants and swimming pools.? Welcome bottle of sparkling wine and a letter from the General Manager upon check-in

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    About This Property

    Just metres from Tenerife’s beautiful Playa Jardín beach, this elegant hotel boasts an outdoor swimming pool, 2 restaurants, and stunning views of Mount Teide and the sea. The AluaSoul Orotava Valle (Read More)y - Adults Only offers large, comfortable junior suites with a private balcony, separate bedroom and lounge. The WiFi in public areas, as well as a tour desk, make it easy to plan your stay in Tenerife. Choose between a la carte and buffet restaurants for a delicious meal, or discover the lively centre of Puerto de la Cruz. The establishment offers My Favorite Club®, with exclusive services such as: -personalized check-in and check-out -access to My Favorite Club Lounge with snacks and drinks, -access to exclusive areas, -selection of the best rooms including superior attributes, among other special advantages. -free shuttle from hotel to city centre (monday to saturday)

    AluaSoul Orotava Valley - Adults Only is featured in

    Guest Ratings For This Property

    8.5
    Based on 1559 Reviews
    100% verified reviews

    Comfort

    9.11

    Cleanliness

    9.14

    Value For Money

    8.65

    Facilities

    8.8

    Guest Reviews

    Kedar
    young couple
    7.0
    Good
    It was amazing
    Nice location and food and facilities
    I paid additional amount to get the tiede Mountain View room but got ground floor with road view

    Published on 18 Dec 2023

    Josephine
    with friends
    9.0
    Superb
    Superb
    Beautiful hotel, very clean and comfortable. Reception staff were very friendly and helpful.
    On a steep hill. Walking down was easy but back was a battle especially in the heat.

    Published on 16 Dec 2023

    Karol
    young couple
    10.0
    Exceptional
    Exceptional
    Breakfast Perfect, room cozy and spaceous. Clean. Hotel is uphill but its close to Beach. There is free parking near hotel and mamy shops.

    Published on 15 Dec 2023

    Bernardo
    group
    9.0
    Superb
    Exceeded my expectations.
    The Suite had been recently renovated and was super modern and also very clean. There was plenty of space, 2 tvs and a desk. Also a balcony. The hotel had also been renovated and had great christmas decoration.
    The breakfast was ok but it could have been better. However, it's aligned with the price we paid per night. I'd give it a 7/10. Apart from that, not complaints at all. I would book a room in the hotel again.

    Published on 15 Dec 2023

    Maria
    young couple
    10.0
    Exceptional
    Very nice hotel
    The rooms were big and newly renovated, very comfortable beds, very clean, beautifull view to the ocean. Good and rich breakfest. Very quiet. (Room 7004).Live music and shows in the evening.
    --

    Published on 14 Dec 2023

    Bibiana
    young couple
    10.0
    Exceptional
    Superb. Perfect.
    The suite was excellent and very nice. My special request was appreciated and the room was allocated accordingly (very big plus). The suite was quiet and had a very nice sea view. All the units have been refurbished so they look like brand new. The lobby and other community areas are also very stylish and nice. The My favourite club included personalized check-in, and we had the greatest receptionists ever: Javier was a real ace and very helpful throughout our stay <3. The swimming pool is big enough and has a nice view, it is heated. There were enough sunbeds. The hotel is big but of human scale. Even if fully booked, there were free tables/sunbeds. However, you have to walk a lot. The breakfast is very good, not an extremely wide selection but you could find your choice during your stay. Appropriate quality. Good and freshly baked breads. There is a counter for preparing eggs and pancakes as you want. The staff is very helpful, attentive and efficient. Parking can be tricky but you can find a place for sure a little further away. Wifi was very good. Location is also very good. The rooms are quiet, sound proofed to the outside. You cannot really hear the neighbors either. The beds are super comfy! You can sleep very well. Smoking is not allowed (but there can be people smoking on their balcony and that can be disturbing if very close). There are Nespresso machines in the room - I don't drink coffee but it can be an information for those who love it. There is a night programme going on every evening which is good for those who like those hotel animation things, but noisy for those trying to relax in the room. However, it is tolerable. Often there is a mini market in the lobby with locals selling hand made items. I especially liked the rooster living near to the hotel and coming to the breakfast area every day :-D I have never been to a hotel with a private rooster. :-) And, Javier is the best!
    Only minor things, of no real importance. Maybe these fields would be improved in the future. The tea offered could be of better quality. Multivitamin tap was not working at the breakfast. The My favourite club providing snacks, soda and beer was very useful after a hard day of walking, but very often, it ran out of food and was not refilled. And, it is open from 11 to 18 so you may not use it at all while you are out to visit Tenerife during the day. It would be a good idea to give access to it until late. Breakfast could be offered until 11. A deposit must be given for the towels at the swimming pool which is a little bit cumbersome. The long corridors (to the pool, breakfast area, rooms) are white and very dull. Most probably they will be decorated later as part of total refurbishment.

    Published on 11 Dec 2023

    Harald
    solo traveller
    7.0
    Good
    Good
    breakfast good very big and modern rooms I had suite accessible from both sides, so the hill is for walking and parking shortened
    WLAN/wifi complicated and sometimes in room or lobby area not accessible rainbow shower in room not enough flow

    Published on 07 Dec 2023

    Adrienn
    with friends
    9.0
    Superb
    Nice hotel, poor service
    -We got a beautiful, huge apartment with amazing view to the Hill. - There is a hotel shuttle bus, which goes to the city center frequently. - The gentleman at the bar, who was really kind and bring us a lunch.
    The ladies at the reception :( Definitely they need to learn how to deal with the Guests in professional way.

    Published on 04 Dec 2023

    Sari
    with friends
    7.0
    Good
    Good
    Beautiful room and nice view of Teide. Breakfast had variety.
    Wasp nests on balcony, room missing essentials like water glasses. Reception was not welcoming. Service not really existing. We requested the missing water glasses, they never arrived... the hotel location is pretty far away from city center.

    Published on 03 Dec 2023

    Pawel
    young couple
    10.0
    Exceptional
    Perfect stay - highly recomended! :)
    Actually we liked everying about this hotel. We were welcomed by super kind and helpful manager who helped us with not only with hotel accomodation but also gave some tips about the city. Room with great view, super cozy interior, very comfortable bed - slept like a baby. Every day perfectly cleaned room. Nothing to complain.
    The only thing we didnt like after few days of sightseeing and being tired is walking up the hill to reach the hotel. But this is also the reason why the view from balcony is great - price you have to pay - hike up the hill :) ( they have even hotel buses but only a few a day). Breakfast is good, tasy, fresh, but after few days we got bored of eating the same. The choice is pretty wide, but nothing suprising (every day the same - slices of ham and cheese, fried eggs, pancakes, tortilla, crosaint..)( I think it is pretty standard at this type of buffeet breakfast, but next time we stay there for example 7 days we will be booking breakfast every second day and the other days eat out. :) (protip for foodies :P )

    Published on 28 Nov 2023

    Top Facilities

    parking

    bar

    wifi

    pool

    food

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    All Facilities for AluaSoul Orotava Valley - Adults Only

    Category Facilities
    Activities Live music/performance, Aerobics, Darts, Cycling, Themed dinner nights, Archery, Tennis court, Snorkelling, Billiards, Table tennis, Diving, Bingo.
    Business facilities Fax/photocopying.
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Adult only, Facilities for disabled guests, Pet basket, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
    Bathroom Shower, Private bathroom, Free toiletries, Toilet paper, Toilet, Hairdryer, Bathrobe, Slippers.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Seating Area, Safety deposit box.
    Food & Drink Coffee machine, Fruits, Wine/champagne, Special diet menus (on request), Refrigerator, Electric kettle, Restaurant, Minibar, Outdoor furniture, Room service, Coffee house on site.
    Safety & security Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms.
    Cleaning services Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Services & Extras Wake-up service, Towels.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Invoice provided, Tour desk, 24-hour front desk.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service.
    Entertainment and family services Evening entertainment, Entertainment staff.
    Pool and wellness Sun umbrellas, Solarium, Foot massage, Public Bath, Massage, Fitness centre, Fitness classes, Neck massage, Fitness, Head massage, Back massage, Full body massage, Hand massage, Yoga classes.
    Transport Car hire, Shuttle service (additional charge), Shuttle service.
    Outdoor & View Terrace, Sea view, Balcony, Garden view, Mountain view, View.
    ₹104 Onwards