Be Live Experience Orotava, Puerto de la Cruz

This property has been featured in "45 Best Hotels In Puerto De La Cruz ".

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Top Facilities

bar

wifi

pool

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Triple Room

Max 3 Adults

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This air-conditioned room offers a balcony, satellite TV and a minibar. The private bathroom includes free toiletries and a hairdryer.

Double or Twin Room

Max 2 Adults

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This air-conditioned room offers a balcony, satellite TV and a minibar. The private bathroom includes free toiletries and a hairdryer.

Double Room (1 Adult + 1 Child)

Max 1 Adult

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This air-conditioned room offers a balcony, satellite TV and a minibar. The private bathroom includes free toiletries and a hairdryer.

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All Facilities for Be Live Experience Orotava

Category	Facilities
Business facilities	Meeting/banquet facilities.
Activities	Billiards.
Others	bar, pool, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines.
Safety features	Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Non-smoking throughout, Facilities for disabled guests, Wheelchair accessible, Lift.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Free toiletries, Hairdryer, Bath.
Room Amenities	Wardrobe or closet, Safety deposit box, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk.
Food & Drink	Wine/champagne, Restaurant, Minibar, Fruits, Outdoor furniture, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Linen, Wake-up service.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, TV.
Common areas	Sun terrace, Shared lounge/TV area.
Reception services	Tour desk, 24-hour front desk.
Physical distancing	Cashless payment available.
Entertainment and family services	Evening entertainment.
Pool and wellness	Sun umbrellas, Fitness centre, Fitness, Sun loungers or beach chairs.
Transport	Car hire.
Outdoor & View	Terrace, City view, View, Sea view, Balcony.

About This Property

The Be Live Experience Orotava is situated in Puerto de la Cruz, 200 metres from the beach and Lago Martianez. It offers modern accommodation with sea or mountain views. All accommodation includes a balcony, and the majority of the rooms feature sea views or views of Mount Teide. They are also equipped with air conditioning, WiFi and satellite TV. La Cascada restaurant serves breakfast, lunch, a buffet dinner. There is also a poolside snack bar and à la carte restaurant. Other facilities at the hotel include a Gym and a solarium next to the pool. The Be Live Experience Orotava is located 24 km from Los Rodeos Airport and 40 km from Santa Cruz de Tenerife, the island's main port.

Guest Ratings For This Property

7.5

Based on 1276 Reviews

100% verified reviews

Comfort

7.84

Cleanliness

7.81

Value For Money

7.49

Facilities

7.38

Guest Reviews

Tiina

group

8.0

Very good

Hotel very well located, I did enjoy Tenerife very much

Good breakfast, met all kinds of needs.

Published on 18 Dec 2023

Robert

young couple

10.0

Exceptional

This hotel does everything well

The hotel is amazing, great location only a few minutes walk to bars, cafes, restaurants and shops, The food is good and alot of choice so suitable for everyone. The staff are absolutely incredible at this hotel, so friendly and helpful. There are snacks around the pool too in the day! Would highly recommend.

Published on 16 Dec 2023

Natakhavr

family with young children

10.0

Exceptional

The oceanview was beautiful.

Published on 09 Dec 2023

Michal

family with young children

7.0

Good

Good for active travelers who need to oversleep between the trips.

LOCATION: the city itself is quite steep, so living near the beach and the centre was perfect. 2 beaches are nearby, there are outdoor pools close-by (Martianez), bus stop to LORO park is just over the corner, supermarkets are all around. ACTIVITIES: there is LORO park by feet + free train, Teide within 1 hour by car, Santa Cruz within 30min by car, botanic garden, 2 beaches... good location for trips. STAFF: everybody was smiling, no complain here FOOD: good. tasty, we could select what we wanted, we loved churros, breakfast includes drinks, but dinner has paid drinks.

PARKING: there is no way to park your car near the hotel, unless you have a reserved spot at the hotel parking lot (25 / 3 days) or paying even more in the nearby shopping centre. My advice is to park next to "Faro de Puerto Cruz", which is like 15min walk, it is for free and there is always some spot. SWIMMING POOL: the area is visually exposed to the street, there is cold water, and we simply did not like it. NO FAMILY HOLIDAY: if you are traveling with kids.. the room is small, TV is only like 20inch, has no USB port (we always carry a USB with movies and tales for kids) and no smart function (no netflix, no youtube, no amazon prime..). We saw it more like a B&B for our trips - which worked perfectly. FACILITIES: older looking hotel, maybe I would give it 3, maximum 3,5 stars considering european standards that we experienced. 4-star hotel that we stayed at a different location in Tenerife looked much better.

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Published on 06 Dec 2023

Ashley

young couple

7.0

Good

I wouldnt go back only because the hotel was dated but if your wanting a cheap week in the sunshine then its is perfec

Cheap and cheerful breakfast had good variety.

Its a little dated but clean and tidy, lots of broken sun loungers they arent comfy at all which annoy me, they arent expensive to replace.

Published on 01 Dec 2023

Christian

solo traveller

4.0

Disappointing

Poor customer service

standard , nothing special

reception staff was below standard and does nog know good service. checking in they made a big drama that not a single room was available before the 3PM official check in time which is OK but not great.... issue was that internet was not working and they simply said well just work in the lobby area where internet was working .... after pushing back I got another room... Then when I wanted to go to the swimming pool I asked for a towel and I was told to put down a deposit ......well kind of pushing it but well ok I said put it on the room or card ... No not possible it had to be cash only .....???? Well there is an ATM 1KM away.... Pffff crazy if you ask me

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Published on 30 Nov 2023

David

solo traveller

9.0

Superb

With my mobility issues it a bit far from main attractions tho the taxi fares are very rwasonable

Breakfast items we,nt hot at times cold beans and eggs not very pleasant

Published on 22 Nov 2023

Filip

review category business travellers

6.0

Pleasant

Recommend for a short stay without meals!

Location. Hotel crowded with guests only because it is the cheapest in Martianez which offers all inclusive.

Air conditioning does not work! If you get a room facing the street, on a sunny day the room will be as hot as a sauna!!! I had breakfasts and dinner included. Food of poor quality. The way of serving was very sloppy and you may have concerns about compliance with hygiene rules, for example, the boiled eggs stank - they were certainly from the previous day.

Published on 10 Nov 2023

Javier

young couple

5.0

Passable

Very bad experience

The location

The hotel is very old and need to be renovated as soon as possible. The air conditioner didnt work and was very hot, they changed us to a different room but it was the same.

Published on 23 Oct 2023