Best Western Plus Hanes Mall

3330 Silas Creek Parkway
7.4
1102 reviews

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This property has been featured in "23 Best Hotels In Winston Salem ".

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Room Types Available

King Room - Non-Smoking
  • Max 2 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

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    Queen Room with Two Queen Beds - Non-Smoking
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

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    King Room with Jetted Tub - Non-Smoking
  • Max 2 Adults
    •

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    Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 1 bed.

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    King Room with Roll-In Shower - Disability Access
  • Max 2 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

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    King Room with Bath Tub - Mobility Accessible
  • Max 2 Adults
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    The unit has 1 bed.

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    About This Property

    Located in Winston-Salem, North Carolina, this hotel features an outdoor pool and a free daily hot breakfast. It offers rooms with free WiFi access and is adjacent to the Hanes Mall. A microwave, re (Read More)frigerator, and coffee-making facilities come standard in each room at Best Western Plus Hanes Mall. Guests can watch cable channels on the provided flat-screen TV. The private bathroom is equipped with a hairdryer. A business centre and fitness centre are on site at the Winston-Salem Best Western Plus Hanes Mall. The property offers free parking. SciWorks science museum is 14 minutes’ drive from this hotel. Guests will be 4.3 km from Forsyth Country Club.

    Best Western Plus Hanes Mall is featured in

    Guest Ratings For This Property

    7.4
    Based on 1102 Reviews
    100% verified reviews

    Comfort

    7.69

    Cleanliness

    7.74

    Value For Money

    7.53

    Facilities

    7.43

    Guest Reviews

    Marcinda
    young couple
    7.0
    Good
    Good
    Plenty of rooms open

    Published on 01 Jan 2024

    Lyka
    family with young children
    10.0
    Exceptional
    Awesome!
    The beds
    The staff should be more pleasant and accommodating!

    Published on 28 Dec 2023

    Ronald
    young couple
    10.0
    Exceptional
    Very enyoyable
    Sevice,. Breakfast
    N/A

    Published on 27 Dec 2023

    Holmes
    young couple
    4.0
    Disappointing
    It was uncomfortable. The front desk clerk was never at the desk. I had to pretty much scream to check in.
    Nothing
    The cleanliness

    Published on 24 Dec 2023

    Anonymous
    solo traveller
    8.0
    Very good
    It was close to the hospital where my husband was.
    It was close to the Hospital where my husband was.
    Traffic

    Published on 17 Dec 2023

    Robirta
    solo traveller
    7.0
    Good
    Adequate, but could have been much better.
    Staff were very friendly, location was great, and it was clean.
    The sink in my room would not drain. I also asked for a room far away from the elevator since I was there to study and work on an assignment. I was placed in a room right beside of the elevator so I constantly heard people talking as they walked down the hall and got on/off the elevator. It was so distracting. There was no instructions for the TV.

    Published on 16 Dec 2023

    Jessica
    family with young children
    5.0
    Passable
    Wouldnt stay again
    NA
    Outdated. Especially compared to other locations very close

    Published on 30 Nov 2023

    Sherry
    family with young children
    8.0
    Very good
    Very good
    Really nice location. The property is clean. People were friendly. Also there was room service
    I think the bathrooms could have been a little better shower.

    Published on 28 Nov 2023

    Jerri
    young couple
    5.0
    Passable
    Passable
    wet stain on the roof that looked like water damage. It made me wonder about mold contamination.

    Published on 27 Nov 2023

    Anonymous
    family with young children
    3.0
    Poor
    The staff was friendly but with the roaches in the room taht is why I gave it a a low rating. I hope I didnt bring an
    I only liked that it was close to all the restaurants and stores and the mall
    The room had a bad smell and we saw two small cockroaches that really made it a poor hotel at least for me and my family.

    Published on 27 Nov 2023

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    Top Facilities

    parking

    wifi

    pool

    bar

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    All Facilities for Best Western Plus Hanes Mall

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi, pool.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Additional toilet, Hairdryer.
    Room Amenities Tile/marble floor, Air conditioning, Ironing facilities, Heating, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box.
    Food & Drink Coffee machine, Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Tea/Coffee maker.
    Safety & security Fire extinguishers, CCTV in common areas, Carbon monoxide detector, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Wake-up service, Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock.
    Media & Technology Cable channels, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Invoice provided, ATM/cash machine on site, 24-hour front desk.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Pool and wellness Sun umbrellas, Fitness centre, Fitness, Sun loungers or beach chairs.

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