Courtyard Winston-Salem Hanes Mall

1600 Westbrook Plaza Drive - Show on map

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This property has been featured in "23 Best Hotels In Winston Salem ".

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Room Types Available

King Room with Sofa Bed
  • Max 2 Adults
  • 2 Photos available
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    This room features a sofa bed, cable TV, and coffee-making facilities.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
  • 2 Photos available
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    This room features a seating area, small refrigerator, and microwave.

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    Queen Room - Hearing Accessible
  • Max 2 Adults
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    The unit has 2 beds.

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    Queen Room with Tub - Mobility/Hearing Accessible
  • Max 2 Adults
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    The unit has 2 beds.

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    King Room with Sofa Bed and Tub - Mobility Accessible
  • Max 2 Adults
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    The unit offers 2 beds.

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    King Room with Sofa Bed - Hearing Accessible
  • Max 2 Adults
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    The unit offers 2 beds.

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    King Room with Sofa Bed and Roll-In Shower - Mobility/Hearing Accessible
  • Max 2 Adults
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    The unit offers 2 beds.

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    King Room with Sofa Bed and Roll-In Shower - Mobility Accessible
  • Max 2 Adults
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    The unit offers 2 beds.

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    About This Property

    Courtyard Winston-Salem Hanes Mall has a seasonal outdoor swimming pool, fitness centre, a terrace and restaurant in Winston-Salem. This 3-star hotel offers a 24-hour front desk. Guests can make use (Read More)of a bar.M C Benton Jr Convention Center is 8.5 km from the hotel, while LJVM Coliseum is 10 km from the property. Piedmont Triad Airport is 38 km away.

    Courtyard Winston-Salem Hanes Mall is featured in

    Guest Ratings For This Property

    7.9
    Based on 176 Reviews
    100% verified reviews

    Comfort

    8.48

    Cleanliness

    8.39

    Value For Money

    8.07

    Facilities

    8.06

    Guest Reviews

    Betsy
    solo traveller
    10.0
    Exceptional
    Attractive, clean, and well located hotel with friendly and helpful staff
    I slept past breakfast!

    Published on 10 Dec 2023

    Frank
    family with young children
    10.0
    Exceptional
    Very nice would stay there again
    Clean very quiet
    Difficult tv and internet connection

    Published on 22 Aug 2023

    Jahvlogs
    young couple
    10.0
    Exceptional
    It was comfortable
    It was clean staff was very nice
    N/A

    Published on 21 Aug 2023

    Denise
    young couple
    5.0
    Passable
    Passable
    I didn't like the fact that my room was not cleaned. I checked in on Saturday afternoon. On Sunday my room was not serviced. When I returned to my room on Sunday evening, my room had not been serviced. I was told by the front desk that rooms are serviced every other day. I was checking out on Monday. That means my room was not serviced while I was there. I had two days of food trash in my room. The trash can was overflowing. This was totally unacceptable. When I checked out, I was not asked if I enjoyed my stay. The hotel was nice, but the fact that my room was not serviced makes me not want to stay there again or any Marriott if this is the new policy.

    Published on 04 Jul 2023

    Robert
    young couple
    1.0
    Bad
    Terrible time I wouldnt recommend it to my enemy
    The thought of being there before I actually got there. The experience its self was terrible and I dont think I will go again and pay that much for terrible service and general experience
    Everything about the experience was absolutely awful room was in poor condition shower was awful, design was crap, not at all what I expected at all.

    Published on 01 Jun 2023

    Nikki
    solo traveller
    10.0
    Exceptional
    Heavenly and easily accessible oasis off the freeway.
    Updated and new. Comfortable bed. Huge tv. It was spacious and quiet. Excellent location for a long road trip across North Carolina. Perfect stopping point. Starbucks in the lobby.
    I liked everything except my DoorDash meal; thats a different story.

    Published on 31 May 2023

    Cody
    young couple
    10.0
    Exceptional
    Pleasantly Surprised - clean comfy stay
    Nice decor, comfy bed, spacious room, liked the shower and soaps. Had a balcony overlooking trees and pool. Close to lots of restaurants and stores
    Wished there was free coffee in the lobby but there was some in the room.

    Published on 28 May 2023

    Fernando
    young couple
    7.0
    Good
    hotel in good location, quiet area
    I didn't have breakfast at the hotel
    should include breakfast in the rate

    Published on 06 May 2023

    Hampton
    review category business travellers
    1.0
    Bad
    Bad
    Staff and My money is still on hold

    Published on 28 Apr 2023

    Angela
    solo traveller
    6.0
    Pleasant
    The property was nice but they need to work on customer service
    The location
    The staff not helpfully or friendly. Im still have a hold on my card

    Published on 07 Apr 2023

    Top Facilities

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