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Hampton Inn Winston-Salem Hanes Mall

Ardmore (6 kms from Old Salem Museums and Gardens)
1990 Hampton Inn Court

Ranked 6 out of 23 best hotels in winston salem

8.5
278 reviews

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Room Types Available

Executive King Room with Sofa Bed - Non-Smoking
  • Max 4 Adults
    •

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    This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Non-Smoking
  • Max 4 Adults
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    Room features a flat-screen cable TV, a microwave and a small refrigerator.

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    Executive King Suite - Non-Smoking
  • Max 4 Adults
    •

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    This executive suite is larger than the standard room. It features a jetted tub and a separate shower. A wet bar is provided. A microwave and refrigerator are included. The living area is fully furnished with a sofa bed, ottoman, and recliner.

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    King Studio with Sofa Bed - Non-Smoking
  • Max 4 Adults
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    Room features a flat-screen cable TV, a microwave, and a small refrigerator.

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    King Studio Suite - Non-Smoking
  • Max 3 Adults
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    Room features a flat-screen cable TV, a microwave, and a small refrigerator.

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    King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
  • Max 2 Adults
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    Room features a flat-screen cable TV, a microwave and a small refrigerator.

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    Hampton Inn Winston-Salem Hanes Mall is featured in

    Guest Ratings For This Property

    8.5
    Based on 278 Reviews
    100% verified reviews

    Comfort

    8.91

    Cleanliness

    8.79

    Value For Money

    8.46

    Facilities

    8.56

    Reviewers Mention About Hampton Inn Winston-Salem Hanes Mall

    The Hampton Inn Winston-Salem Hanes Mall is highly recommended for its welcoming staff, superb housekeeping, and convenient location. The front staff is praised for making guests feel at home and goi (Read More)ng above and beyond. The hotel offers clean rooms and a cozy lobby. Guests appreciate the use of digital key and the ability to communicate with staff through the app. The complimentary breakfast, 24/7 coffee, and nearby restaurants are also mentioned as positives. Lisa at the front desk is highlighted for her exceptional service. The hotel is centrally located, making it easy to explore different areas of Winston-Salem.

    Guest Reviews

    Vincent
    young couple
    10.0
    Exceptional
    Exceptional
    Staff very friendly. Truly and obviously pet friendly.

    Published on 27 Dec 2023

    Anonymous
    young couple
    10.0
    Exceptional
    Exceptional
    Everyone was so friendly and welcoming. I would like to add that the breakfast was phenomenal and the lady working was amazing!

    Published on 19 Dec 2023

    Margie
    young couple
    8.0
    Very good
    Very good
    beds
    old shower tub

    Published on 28 Nov 2023

    Anne-helene
    solo traveller
    8.0
    Very good
    Very good
    Expensive pet fees unrevealed beforehand by booking.com

    Published on 20 Nov 2023

    Phyllis
    young couple
    7.0
    Good
    Room was fine for a one night stay
    Breakfast was good and was open til 10 on Sunday, which was nice.
    Room and bathroom were very basic.

    Published on 02 Nov 2023

    Sonya
    young couple
    7.0
    Good
    Last night before surgery
    Location was good. Easy to get to off the interstate. Really clean too.
    Booked there specifically for the big whirlpool tub and shower. Our whirlpool tub was nice and big. Got nice and hot ...but the jets didn't work...at all. It was apparent that they had not worked in a pretty good while either. Requested another room that did work, only to find out there are only 4 of those rooms and the rest were already booked. I was looking forward to having my last good bath for several weeks since I was having surgery the next morning. Pretty disappointing. Then they couldn't even discount the rate because I booked through Booking. Com. I was offered points ....not what I needed or wanted. I'm pretty sure I wasn't the first person to book that particular room that wasn't working. Shouldn't have been available if it didn't work. I could've saved about $60 by staying somewhere else without a whirlpool tub.
    (Read More)

    Published on 31 Oct 2023

    Mike
    young couple
    6.0
    Pleasant
    Pleasant
    Comfortable beds, great shower. Good location.
    They told us to pick whatever floor we wanted. If didn't matter to us. They put us on the 4th floor and the televisions did not work. When I called down, the guy at desk told me they had issues with the TV not working on that floor. My question is,, why put us in that room when you knew the televisions don't work. We like to fall asleep with the TV on. Not a way to treat diamond members. Or anyone got that matter. It wasn't like you were full. You told us we could have any floor 2 through 5. Disappointing!

    Published on 27 Oct 2023

    Robert
    family with young children
    10.0
    Exceptional
    Good
    Good
    Nothing

    Published on 26 Oct 2023

    Bill
    family with young children
    10.0
    Exceptional
    Very nice place to stay.
    The staff was really great and the breakfast for delicious.

    Published on 22 Oct 2023

    Kathleen
    solo traveller
    10.0
    Exceptional
    I have never been displeased with staying at the Hampton Inn. They have great customer service and a great breakfast bar
    I like the friendliness of the staff. I was impressed to get a text an hour after I checked in to make sure that everything was OK. The breakfast bar was awesome.
    There was nothing I disliked about this property. I would definitely stay there again.

    Published on 16 Oct 2023

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    Top Facilities

    parking

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    All Facilities for Hampton Inn Winston-Salem Hanes Mall

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Bathroom Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Ironing facilities, Heating, Shallow end, Seating Area, Safety deposit box.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Kitchenette, Vending machine (snacks), Tea/Coffee maker.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Laundry.
    Media & Technology Radio, TV, Video, Flat-screen TV, Telephone.
    Services & Extras Alarm clock.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.
    Pool and wellness Outdoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fence around pool, Fitness, Salt-water pool, Outdoor pool, Sun loungers or beach chairs.
    Transport Accessible parking.

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