Hotel

Best Western Plus Rio Grande Inn

400 East 2nd Avenue
8.2
(515 reviews)

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This property has been featured in "18 Best Hotels In Durango ".

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King Room with Sofa Bed - Non-Smoking

  • Max 4 Adults
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    This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Non-Smoking

  • Max 4 Adults
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    This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

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    King Room - Non-Smoking

  • Max 2 Adults
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    This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    King Suite - Non-Smoking

  • Max 4 Adults
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    This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony.

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    King Room - Non-Smoking

  • Max 4 Adults
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    This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture.

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    King Room with Mobility Accessible Tub

  • Max 2 Adults
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    This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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    Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking

  • Max 4 Adults
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    This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

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    All Facilities for Best Western Plus Rio Grande Inn

    Category Facilities
    Activities Cycling, Hiking, Happy hour, Golf course (within 3 km).
    Business facilities Fax/photocopying, Business centre.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Carpeted, Iron, Safety deposit box, Heating.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Kid-friendly buffet, Vending machine (snacks), Coffee machine, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology Cable channels, TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    Physical distancing Cashless payment available.
    General Pets allowed.
    Pool and wellness Hot tub/Jacuzzi, Fitness centre, Fitness, Sun loungers or beach chairs.
    Outdoor & View Balcony.
    Shops Minimarket on site.

    About This Property

    Located in the heart of historic downtown Durango, this Colorado hotel offers an indoor heated pool. Every room provides free Wi-Fi and cable TV with HBO. Guests at Best Western Plus Rio Grande Inn can enjoy the manager’s complimentary cocktail hour. The hotel also serves a continental breakfast. A microwave, fridge and coffee maker are included in the spacious, traditional-style guest rooms. Rooms with a sofa bed are available. Guests can work out in the gym or relax in the hot tub at Best Western Plus Rio Grande Inn. Durango & Silverton Narrow Gauge Railroad & Museum and Outlaw Rivers & Jeep Tours are a 4-minute walk from the hotel. Fort Lewis College and Chapman Hill Municipal Ski Area are within 2 miles.

    Guest Ratings For This Property

    8.2
    Based on 515 Reviews
    100% verified reviews

    Comfort

    8.67

    Cleanliness

    8.71

    Value For Money

    7.86

    Facilities

    8.25

    Guest Reviews

    Bertha
    young couple
    9.0
    Superb
    Superb
    I liked that the hotel was right by the train station and downtown.
    I didn't like the fact that there was construction next to the hotel. I also would of liked more variety on the hot breakfast.

    Published on 26 Dec 2023

    Michael
    family with young children
    4.0
    Disappointing
    The best thing was getting that good free breakfast and anytime always free coffee in me.
    The only things I liked about the facility were the staffs smiles and great attitudes, location, food and always free Coffee.
    The interiors/exteriors looked Drab. The TVs couldn't receive streams from phones, the walkway carpet looked like a moose trampled it. My daughters found a brown recluse in the bathtub and they refused to take a shower so we showered elsewhere. The bathroom sink drained slowly. It just didn't look lively or classy to be close to all the nice locations. I know it's supposed to be a mountain lodge but it didn't have the classy appeal that I'm used to seeing with Best Westerns of that caliber. I have back problems and although cold climates help it, the mattresses sure didn't. It was really uncomfortable. BTW I didn't complain to the staff because the staff couldn't do anything about the not so good stuff.

    Published on 24 Dec 2023

    Victoria
    family with young children
    10.0
    Exceptional
    Exceptional
    Very convenient property! Great location, walking distance to everything. They have awesome breakfast ( even fresh berries) and happy hours for drinks. Swimming pool, and Jacuzzi
    None

    Published on 22 Dec 2023

    Shikha
    family with young children
    10.0
    Exceptional
    Exceptional
    Nice staff. They let us do early check in and even had a pack and play ready for our child. Within walking distance to the polar express!

    Published on 18 Dec 2023

    Carrie
    family with young children
    9.0
    Superb
    Comfortable clean hotel for a great price
    My room and the hotel was very clean and the bed was super cozy. And the front desk lady was very nice and helpful.
    Honestly I don't thinkbtheres anything negative to say.

    Published on 14 Dec 2023

    Melanie
    young couple
    8.0
    Very good
    Very good
    Breakfast was wonderful! Staff was amazing!
    Room wasn't very clean, no hot water, heater was loud, no very many trash cans or trash bags.

    Published on 05 Dec 2023

    Virginia
    family with young children
    9.0
    Superb
    Superb
    Great layout with indoor pool and hot tub

    Published on 27 Nov 2023

    Shaman650
    family with young children
    10.0
    Exceptional
    Good experience to stay in BW
    Good location, good breakfast, friendly personal
    Queens beds too small

    Published on 27 Nov 2023

    Michelle
    family with young children
    8.0
    Very good
    I would stay again with a group especially but would bring my own cleaning Clorox wipes to clean bathroom myself
    The breakfast was excellent, the inside pool was great for winter, the free happy hour at night was a real bonus, as was the coffee al day. Perfect place to meet for family reunion. I would give all of this a 10 out of 10.
    The only reason I rated the property an 8 was even though almost everything was ideal and wonderful the cleaning was terrible. Walked in to the room with a trash can full of other peoples trash. The entire week we were there our bathroom was gross even though they supposedly cleaned it. Cleaning was a 1. The hot tub was nice but also not clean. Please work on cleaning your place better because this truly is a prefect place for a large family reunion with kids especially.

    Published on 25 Nov 2023

    Kelley
    young couple
    7.0
    Good
    Good
    It was a good thing that we were there for the hockey games because otherwise the noise would have been terribly annoying. Interesting arrangement with the rooms surrounding the pool. An outside room would have suited us better.

    Published on 23 Nov 2023

    Best Western Plus Rio Grande Inn is featured in

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