Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection

97/103 Osborne Road, Jesmond

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This property has been featured in "50 Best Hotels In Durham ".

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Room Types Available

Classic King Room
  • Max 2 Adults
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    This room offers a double bed, a flat-screen TV, a mini-fridge.

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    Superior King Room
  • Max 2 Adults
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    This spacious room offers individual contemporary d�cor and fine furnishings. With a large double bed, this light and airy room also includes a flat-screen TV, a walk-in shower, and a mini-fridge.Please note these rooms can accommodate a cot.

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    Small Double Room
  • Max 2 Adults
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    This small double room features a dual-function rainfall shower, a flat-screen TV, free WiFi and black-out curtains.Please note these rooms cannot accommodate a cot.

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    Standard Double Room
  • Max 2 Adults
  • 5 Photos available
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    Please note this room is based in our neighbouring hotel (formerly the Carlton Hotel) which is a 1-minute walk from the main hotel and is connected to the popular Spy Bar, so noise levels can be lively at times.

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    Standard Twin Room
  • Max 2 Adults
  • 2 Photos available
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    Please note this room is based in our neighbouring hotel (formerly the Carlton Hotel) which is a 1 minute walk from the main hotel and is connected to the popular Spy Bar so noise levels can be lively at times.

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    Standard Triple Room
  • Max 3 Adults
  • 6 Photos available
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    Please note this room is based in our neighbouring hotel (formerly the Carlton Hotel) which is a 1 minute walk from the main hotel and is connected to the popular Spy Bar so noise levels can be lively at times.

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    About This Property

    Cairn Hotel Newcastle is a modern, boutique hotel located in the heart of Jesmond’s lively Osbourne Road and less than a mile from the centre of Newcastle. With its modern amenities, award-winning di (Read More)ning, and relaxed atmosphere, it's the perfect spot for your next city break. The 78 beautifully styled rooms are located across two buildings, benefiting from modern amenities and comforts such as flatscreen TVs, free Wi-Fi and limited on-site parking. Head out to explore independent shops and bars on your doorstep or dine in one of our restaurants or bars. Contemporary Asian fusion restaurant, Sohe, is renowned for its exciting menu that tantalises the senses. Gastro pub 97 & Social, serves Mexican-inspired cuisine alongside an innovative cocktail menu and an excellent range of local cask and craft beers, or head to Spy Bar which serves a wide selection of drinks alongside a delicious casual dining menu. Please note these rooms are also in our neighbouring hotel which is connected to the popular Spy Bar so noise levels can be lively until the bar closes (formerly known as the Carlton Hotel) which is a 1 minute walk from the hotel. This relates to bookings made for the following room types: Standard Double Room, Standard Twin Room and Standard Triple Room.

    Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection is featured in

    Guest Ratings For This Property

    7.2
    Based on 4756 Reviews
    100% verified reviews

    Comfort

    7.74

    Cleanliness

    7.73

    Value For Money

    7.86

    Facilities

    7.45

    Guest Reviews

    Jonathan
    review category business travellers
    7.0
    Good
    Good
    Good location , good price
    Everything was simple and no need for any changes

    Published on 04 Jan 2024

    Andrew
    young couple
    1.0
    Bad
    Bad
    Nothing
    I have never ever met a receptionist so rude in all of my life. should not be working in a hotel.

    Published on 04 Jan 2024

    Andrew
    young couple
    1.0
    Bad
    Bad
    Nothing
    No Hot water for a shower in Morning, receptionist was so rude it was beyond belief. Manager not available or not bothered, emailed to complain multiple times but no reply, The owner of this hotel really needs to see what type of employees they have. or they do but don't care

    Published on 04 Jan 2024

    Christopher
    solo traveller
    6.0
    Pleasant
    Average
    Good breakfast
    Not in great condition; room not so clean; shower not functioning (too hot to use)

    Published on 03 Jan 2024

    Kirsty
    family with young children
    4.0
    Disappointing
    Stressful
    The bed itself was comfy with nice bedding
    Fire alarm went off early morning with no explanation. There was no option to purchase breakfast. Room advertised was not room given. There was a leak in the middle of the night in my room and staff seemed unbothered. No checkout staff to report issues Parking was a nightmare Smelled of weed

    Published on 03 Jan 2024

    Katie
    young couple
    3.0
    Poor
    Average stay.
    Location good
    The beds/pillows were uncomfortable, the bedding had holes in. The room smelt of smoke and the fire alarm went off on New Years Day at 10am

    Published on 02 Jan 2024

    Anonymous
    family with young children
    4.0
    Disappointing
    Poor experience
    Restaurant was good.
    Rooms were very dated and not very clean. Breakfast was very average

    Published on 02 Jan 2024

    Michelle
    family with young children
    7.0
    Good
    Cheap and cheerful. Met our needs at short notice.
    Room was a small double but adequate at short notice. Location great for bars and restaurants and easy access into town. Top floor room so it was quite quiet. Not sure what it would be like on a weekend. Iron, ironing board, hairdryer and tea/coffee making facilities available in the room. Bathroom was clean and the hair/body gel in shower and at the sink was lovely.
    Strong smell coming from bathroom during our entire two night stay. Smelled like ammonia. We had to have the window open at all times. I always strip the bed for the changeover staff to help them out before I leave. There was an old blood stain on one of the pillows and also a streak of blood on the mattress protector. I must stress that these were old stains and not fresh. Drink stains on walls where drink had been spilt.

    Published on 02 Jan 2024

    Niamh
    young couple
    7.0
    Good
    Friendly hotel with an odd few tweaks would be better!
    We stayed two nights. Staff were friendly and appreciated the fresh towels although the cleaners never got rid of our food wed placed next to the bin/ in the bin from the night before . The bed was made but not with fresh sheets too. I also noticed the windows were covered in mold like they needed a good clean too!
    as stated above about the rubbish and the bedding. Also needing a good clean in the windows

    Published on 01 Jan 2024

    John
    young couple
    9.0
    Superb
    Staff were very polite an attentive definitely would stay again
    Clean an tidy very spacious rooms an shower was nice an hot also.
    The fact fire alarms went off on the morning an everyone had to go to the assembly point. Also parking out the back wasnt the best as someone has hit our car overnight

    Published on 01 Jan 2024

    Top Facilities

    parking

    bar

    wifi

    food

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    All Facilities for Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection

    Category Facilities
    Business facilities Fax/photocopying.
    Others bar, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Designated smoking area, Non-smoking throughout.
    Accessibility Upper floors accessible by stairs only.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Wardrobe or closet, Desk, Carpeted, Iron, Fan, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Restaurant, Special diet menus (on request), Outdoor furniture.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Linen, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services 24-hour front desk.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    ₹74 Onwards