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Holiday Inn Express Newcastle Gateshead, an IHG Hotel

Clasper Way, Swalwel, Newcastle Upon Tyne

Ranked 19 out of 50 best hotels in durham

8.4
4217 reviews

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Room Types Available

Standard Double Room with Sofabed
  • Max 3 Adults
    •
  • 1 Photo available
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    A family room suitable for up to 2 adults and 2 children aged under 12 years. The room features a double bed and pull-out sofa bed, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.If you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

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    Standard Twin Room
  • Max 2 Adults
    •

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    A twin room suitable for up to 2 adults. This room features 2 single beds, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.

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    Double Room - Accessible
  • Max 2 Adults
    •
  • 1 Photo available
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    A wheelchair accessible room suitable for up to 2 adults. This spacious room has a double bed, wider doorways, visual fire alarms and adapted bathroom facilities. It also features free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.

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    Twin Room - Disability Access
  • Max 2 Adults
    •

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    A wheelchair accessible room suitable for up to 2 adults. This spacious room has 2 single beds, wider doorways and adapted bathroom facilities. It also features free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.

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    Standard Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    A standard twin or double room will be allocated to you on arrival at the hotel's discretion. Your room and bedding preference is not guaranteed.

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    Standard Double Room
  • Max 2 Adults
    •
  • 3 Photos available
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    A seating area with a flat-screen TV, a desk and a private bathroom are featured in this double room. The unit offers 1 bed.

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    Holiday Inn Express Newcastle Gateshead, an IHG Hotel is featured in

    Guest Ratings For This Property

    8.4
    Based on 4217 Reviews
    100% verified reviews

    Comfort

    8.7

    Cleanliness

    8.76

    Value For Money

    8.73

    Facilities

    8.52

    Reviewers Mention About Holiday Inn Express Newcastle Gateshead, an IHG Hotel

    The Holiday Inn Express Newcastle Gateshead is praised for its convenient location near the railway station and amenities, such as nearby takeaways and paid parking. Guests appreciate the clean rooms (Read More), great walk-in showers, and efficient heating. The staff are described as friendly and helpful, and the rooms well-maintained for the price. However, there were some challenges with parking rules and potential price increases during nearby events. Overall, a recommended stay for its excellent breakfast and close proximity to attractions.

    Guest Reviews

    Clive
    family with young children
    9.0
    Superb
    Superb
    Lovely room and very friendly staff.
    N/A

    Published on 04 Jan 2024

    Nagy-kocsis
    family with young children
    8.0
    Very good
    Very good
    Helpful staff, excellent breakfast, brilliant shower (Dove shampoo, and body washes!)
    The sofa bed was really uncomfortable, like a middle age torturing device, but all in all the room was perfect for one night stay with the kids. Could have more lights in the room, felt a bit dark in there.

    Published on 04 Jan 2024

    Barrie
    young couple
    10.0
    Exceptional
    Excellent staff & accommodation.
    The breakfast is excellent & we had a lovely stay
    Nothing it was fine for what we wanted.

    Published on 04 Jan 2024

    Tim
    family with young children
    6.0
    Pleasant
    Pleasant
    Noise from 2 to 4 am from guests returning from town

    Published on 04 Jan 2024

    Carin
    family with young children
    10.0
    Exceptional
    Great stay in a lovely place
    The staff were friendly and comfortable with children. We enjoyed the tea and coffee station. The staff were very attentive.
    The corridors were quite loud during the night.

    Published on 03 Jan 2024

    Mark
    young couple
    10.0
    Exceptional
    Excellent short break
    Breakfast was good lot of choice room very comfy

    Published on 03 Jan 2024

    Kevin
    solo traveller
    8.0
    Very good
    Just what was needed really
    Clean and Tidy
    Nothing really

    Published on 03 Jan 2024

    Anonymous
    young couple
    6.0
    Pleasant
    Slept very well
    Location
    Very strong smell of drugs ( weed)

    Published on 03 Jan 2024

    Shaun
    family with young children
    8.0
    Very good
    Very good
    Very friendly staff. Helpful staff Nice breakfast. Comfy room
    Not enough plugs or usb plugs to charge phone. Only 1 on my side of bed. Needs to be both sides. And a small fridge in the room would be. Perfect So people could bring there own milk. Instead of them sachets . Of which I had to use 10. In my pint pot Would have rather brought my own milk Lot's of people now use different milks. ???

    Published on 03 Jan 2024

    Liam
    family with young children
    8.0
    Very good
    Very good
    Very convenient, clean and great value for money with a free breakfast to boot. What a find!

    Published on 02 Jan 2024

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    Top Facilities

    parking

    bar

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    All Facilities for Holiday Inn Express Newcastle Gateshead, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout, Visual aids: Tactile signs.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Hairdryer, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Fan, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Electric kettle, Snack bar, Vending machine (drinks), Restaurant, Vending machine (snacks), Special diet menus (on request), Kid meals, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen.
    Media & Technology TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    General Parking, Private parking, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available.
    Transport Accessible parking.

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