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Ramada Encore Newcastle-Gateshead

Newcastle City Centre (0 kms from )
Hawks Road, Gateshead Quays

Ranked 39 out of 50 best hotels in durham

7.8
4635 reviews

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Room Types Available

Double Room - Disability Access - Non-Smoking
  • Max 2 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, heating and a flat-screen TV. The unit offers 1 bed.

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    Double Room - Non-Smoking
  • Max 2 Adults
    •

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    Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a sofa, heating, as well as a flat-screen TV. The unit offers 1 bed.

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    King Room
  • Max 2 Adults
    •

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    Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a tea and coffee maker, heating and a flat-screen TV. The unit has 1 bed.

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    Twin Room - Non-Smoking
  • Max 2 Adults
    •

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    Offering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. This twin room has a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    Family Room
  • Max 2 Adults
    •

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    Providing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. This family room features a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Superior Double Room
  • Max 2 Adults
    •

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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room has a tea and coffee maker, a sofa, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

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    Triple Room - Not Suitable for Children
  • Max 3 Adults
    •

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    Providing free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. This triple room features a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Ramada Encore Newcastle-Gateshead is featured in

    Guest Ratings For This Property

    7.8
    Based on 4635 Reviews
    100% verified reviews

    Comfort

    8.27

    Cleanliness

    8.3

    Value For Money

    8.18

    Facilities

    8.01

    Reviewers Mention About Ramada Encore Newcastle-Gateshead

    Ramada Encore Newcastle-Gateshead is a top choice for many due to their exceptional customer service and clean, modern rooms. The location is slightly remote but close to public transportation. Guest (Read More)s have praised the value for money, friendliness of staff, and quality of the breakfast. Some noted the parking charge was high and room was slightly tired, but overall found it to be a comfortable and good value stay.

    Guest Reviews

    Elzbieta
    young couple
    10.0
    Exceptional
    Excellent stay
    Excellent staff,room nice clean big bed , breakfast very tasty, recommend 100% about 10-15 minutes walk(nice walk) to the centre
    Everything was perfect

    Published on 04 Jan 2024

    Kelly
    family with young children
    4.0
    Disappointing
    Was ok would have been really ok if the room had been cleaned better. We mentioned the stink and the drug bags to recept
    Very good location, easy walk into city. Good restaurants across Bridge.
    Room absolutely stank of cigarettes. Really badly. Found drug bags under sofa. My child found them! The toilet was dirty. Had suspicious hairs on it.

    Published on 04 Jan 2024

    Mavis
    family with young children
    5.0
    Passable
    Pet friendly and easy access to the city.
    Convenient location to the city centre. Pet friendly.
    The WiFi connection was terrible, there were smokers on our floor eventhough all rooms were non-smoking. No fridge or safe. The cleaner didnt change the beddings as there were marks still there at the foot of the bed. Our rooms were put at opposite ends to each other.

    Published on 04 Jan 2024

    Mark
    young couple
    7.0
    Good
    Just what we needed for our night out in Newcastle.
    Good, big, comfortable bed.
    The shower head would not stay in the holder which was annoying.

    Published on 02 Jan 2024

    Kay
    young couple
    8.0
    Very good
    Very nice
    Location , price , own parking, easy to find, clean, ironing board & iron in room
    Lack of wardrobe/hanging space Lack of sockets and light switches near to both sides of bed

    Published on 02 Jan 2024

    Sarah
    review category business travellers
    4.0
    Disappointing
    Paid to stay in decent hotel only to be surrounded by drug taking homeless loud mouths
    I have used this hotel on many stays whilst visiting gateshead. This time is definitely different more like a doss house for homeless unlike the superior hotel like it used to be. People outside taking drugs drinking. Having their animals there too. Common loud mouths bringing reputation of hotel down

    Published on 01 Jan 2024

    Gillian
    young couple
    8.0
    Very good
    Overall met our requirements
    Friendly staff, clean, good room
    Homeless loitering at breakfast and outside.

    Published on 01 Jan 2024

    Lee
    young couple
    8.0
    Very good
    Very good
    Location...rooms and vacilities were good
    Nothing

    Published on 01 Jan 2024

    Sandra
    group
    5.0
    Passable
    Overpriced
    Bar and staff lovely
    Car park awful and room very basic

    Published on 01 Jan 2024

    Lindsay
    young couple
    8.0
    Very good
    Very good
    Spotlessly clean hotel throughout
    10 per night parking fee is excessive

    Published on 31 Dec 2023

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    Top Facilities

    parking

    bar

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    All Facilities for Ramada Encore Newcastle-Gateshead

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Pet bowls, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Slippers, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Sofa bed, Desk, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Electric kettle, Snack bar, Vending machine (drinks), Restaurant, Vending machine (snacks), Packed lunches, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Flat-screen TV, Telephone.
    Common areas Sun terrace, Games room, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services ATM/cash machine on site, 24-hour front desk, Invoice provided, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
    General Parking, Pets allowed, Parking on site, WiFi available in all areas.
    Transport Accessible parking.
    Pool and wellness Fitness centre, Fitness.

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