Candlewood Suites Richmond - West Broad, an IHG Hotel, Richmond

This property has been featured in "41 Best Hotels In Richmond ".

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Room Types Available

One-Bedroom King Suite

Max 4 Adults

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The spacious suite offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and a microwave. This suite has a dining area, a wardrobe, a flat-screen TV and an outdoor dining area.

King Studio Suite

Max 2 Adults

1 Photo available

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The suite provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, a dishwasher and a microwave. Boasting an outdoor dining area, this suite also features a dining area, a wardrobe and a flat-screen TV.

Studio Suite

Max 2 Adults

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The spacious suite provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and a microwave. This suite features a dining area, a wardrobe, a flat-screen TV and an outdoor dining area.

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About This Property

Candlewood Suites Richmond - West Broad, an IHG Hotel features a fitness centre, garden, a shared lounge and restaurant in Richmond. This 3-star hotel offers a 24-hour front desk, a business centre a (Read More)nd free WiFi. The property is non-smoking and is located 11 km from Greater Richmond Convention Centre. All units will provide guests with a fridge. The hotel offers a barbecue. University Stadium is 8 km from Candlewood Suites Richmond - West Broad, an IHG Hotel, while Virginia Commonwealth University School of the Arts is 11 km away. The nearest airport is Richmond International Airport, 24 km from the accommodation.

Candlewood Suites Richmond - West Broad, an IHG Hotel is featured in

41 Best Hotels In Richmond

$ 79 onwards

Guest Ratings For This Property

7.5

Based on 370 Reviews

100% verified reviews

Comfort

8.08

Cleanliness

8.02

Value For Money

7.79

Facilities

7.7

Guest Reviews

Salinda

family with young children

10.0

Exceptional

I liked the hotel continental breakfast. Very clean hotel. Room's outstanding and the customer service was very good.

Everything thing

Published on 02 Jan 2024

Simone

solo traveller

6.0

Pleasant

Quietness

My tv didnt work the whole stay

Published on 16 Dec 2023

Danai

with friends

8.0

Very good

Only stayed one night would book again when in area

The size of the room was amazing for the price would def stay again

Nothing noted

Published on 11 Dec 2023

Sharron

young couple

6.0

Pleasant

It was ok

I enjoyed how spacious the room was!

I chose pay at the property and had an attempted charge of 300+ dollars. I called the property and they stated that the incidental deposit is $150.00 when booked through and third party site. Which I was not aware of, nor prepared for. It should be noted when booking through this site of the incidental fee. The fee in my experience is excessive, My recent stay at the Marriott only charged a $20.00 fee and the Residence in was $50.00. It would have been nice to know ahead of time, so that I could have used the proper card. The property was dated, there were no USB charger ports, the drawers in the kitchen were pretty badly beaten up as well as the lamp shade in the living area, the toilet paper holder was hanging off and the drain in the shower was broken. For such a high incidental fee, I expected it to be in tip top shape. The room was comfortable and the bed was amazing. I probably would stick to the hotels that Im use to. Its Tuesday, Im interested to see how long this hold will last on my card.

(Read More)

Published on 28 Nov 2023

Donna

young couple

9.0

Superb

Pet friendly comfortable clean rooms.

Nice pet friendly room with a good size kitchen.

Pet friendly suite rooms.

Published on 26 Nov 2023

Pamela

young couple

9.0

Superb

Room was excellent and very clean.

My card was initially charged the cost of the room plus a portion of the deposit. When I checked in, my card was charged the full deposit. If that was the case, a portion should not have been charged upfront.

Published on 09 Nov 2023

Shabreda

young couple

2.0

Very poor

I will not return and I wish I had taken a picture of the roach in the bathroom

The kitchen and living room

No bathtub I seen a roach in the bathroom The deposit was not mentioned Wasnt honored an early check in Hallways smelled horrible

Published on 05 Nov 2023

Anonymous

young couple

3.0

Poor

Not great

The staff was super friendly

Location was in the middle of a run down corporate park area. Carpets on our floor appeared to be water damaged. Found a roach in one of our dishes. Pet charges nearly doubled the price of the room, but the room still had a strong old pet smell.

Published on 19 Oct 2023

Karen

young couple

6.0

Pleasant

The bed was amazing!!

The staff that checked us in was very rude! Our room didn't match the description on the website. When i asked for a different room, I was denied. When I asked for an extra chair, because there was only one, and we're a couple. I was told there wasn't any extra chairs and it was against policy to provide any extra items. When I asked for my money back due to false advertising, I was told that it was my problem, to take it up with whoever I reserved the room with. The room had a kitchenette, but there was no table or chairs. And again denied even an extra chair. It was late in the evening on a Saturday and I didn't feel we could get a different room or I would have ate the $150 and went elsewhere. We like trying different hotels and this was our first time staying at a Candlewood. Very disappointed by the service we received.

(Read More)

Published on 25 Sep 2023

Calvin

solo traveller

9.0

Superb

Great location, clean and comfortable.

I chose this hotel because of its proximity to the Amtrak station - 5 minutes away. I had a suite with a king size bed in one room and a queen bed in the other along with a full kitchenette .

No Gideon Bible!

Published on 23 Sep 2023

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Top Facilities

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wifi

bar

food

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All Facilities for Candlewood Suites Richmond - West Broad, an IHG Hotel

Category	Facilities
Activities	Bowling, Golf course (within 3 km).
Business facilities	Fax/photocopying, Business centre.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Visual aids: Braille, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Hearing accessible, Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Hairdryer, Shower, Toilet.
Room Amenities	Sofa, Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Ironing facilities, Heating.
Food & Drink	Wine/champagne, Dishwasher, Refrigerator, Microwave, Restaurant, Toaster, Stovetop, Kitchenette, Coffee machine, Fruits, Dining area, BBQ facilities, Outdoor dining area, Outdoor furniture.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	TV, Radio, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Outdoor fireplace, Garden, Picnic area, Shared lounge/TV area.
Reception services	24-hour front desk, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Fitness centre, Fitness.
Shops	Minimarket on site.

Candlewood Suites Richmond - West Broad, an IHG Hotel

Check Room Options And Availability

Room Types Available

About This Property

Candlewood Suites Richmond - West Broad, an IHG Hotel is featured in

Guest Ratings For This Property

Guest Reviews

Salinda

Exceptional

Exceptional

Simone

Pleasant

Pleasant

Danai

Very good

Only stayed one night would book again when in area

Sharron

Pleasant

It was ok

Donna

Superb

Pet friendly comfortable clean rooms.

Pamela

Superb

Superb

Shabreda

Very poor

I will not return and I wish I had taken a picture of the roach in the bathroom

Anonymous

Poor

Not great

Karen

Pleasant

Pleasant

Calvin

Superb

Great location, clean and comfortable.

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All Facilities for Candlewood Suites Richmond - West Broad, an IHG Hotel

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