CityFlatsHotel - Grand Rapids, Ascend Hotel Collection, Grand Rapids

This property has been featured in "43 Best Hotels In Grand Rapids ".

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parking

bar

wifi

food

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Quadruple Room with No View - Non Smoking

Max 4 Adults

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The quadruple room is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit has 2 beds.

Quadruple Room with Two Queen Beds - Non Smoking

Max 4 Adults

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The quadruple room is furnished with a desk and a seating area and provides air conditioning and a tea and coffee maker. The unit offers 2 beds.

Queen Room with No View - Non Smoking

Max 2 Adults

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The spacious double room provides air conditioning, a tea and coffee maker and a seating area. The unit offers 1 bed.

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All Facilities for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Live sport events (broadcast).
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Bathroom	Hairdryer, Bath, Shower.
Room Amenities	Air conditioning, Desk, Seating Area, Safety deposit box, Ironing facilities, Heating.
Food & Drink	Wine/champagne, Refrigerator, Restaurant, Fruits, Special diet menus (on request), Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers.
Cleaning services	Dry cleaning, Daily housekeeping.
Media & Technology	Cable channels, Radio, Satellite channels.
Services & Extras	Key card access, Alarm clock.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Shared lounge/TV area.
Reception services	24-hour front desk, Invoice provided, Luggage storage.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Pool and wellness	Beauty Services, Manicure, Hair colouring, Waxing services, Hair treatments, Hair cut, Make up services, Fitness centre, Fitness, Hair styling, Pedicure.

About This Property

This eco-friendly boutique hotel is located in central Grand Rapids, just 350 feet from the Grand Rapids Art Museum. It offers an on-site bistro and bar, as well as a 24-hour coffee shop. Free WiFi access, an HDTV, and an iPod docking station are part of every room at CityFlatsHotel Grand Rapids. Each are uniquely decorated with bold colors and modern, locally-crafted furniture. CitySen Lounge, the on-site bistro offers lunch and dinner with a daily Happy Hour from 4:00pm until 6:00pm. CityBru, a 24-hour coffee shop, offers pastries, snacks and fair trade coffee. Eco-friendly features at the Grand Rapids CityFlatsHotel include bamboo linens, low-flow faucets, and energy-efficient lights. Countertops are crafted with recycled glass and marble. The Public Museum of Grand Rapids is a 10-minute walk from the hotel. Frederik Meijer Gardens & Sculpture Park is 5 miles away.

Guest Ratings For This Property

7.8

Based on 210 Reviews

100% verified reviews

Comfort

8.56

Cleanliness

8.34

Value For Money

7.08

Facilities

7.86

Guest Reviews

Steven

young couple

9.0

Superb

Location! Location! Location!

The location is outstanding! The hosts at the front desk were great and the beds were comfortable.

Parking, you're on your own to find street or structure parking. Not a huge fan of the design of the rooms and lobby, very cold.

Published on 12 Dec 2023

Gregg

family with young children

8.0

Very good

Comfortable beds

Small room

Published on 11 Dec 2023

Thomas

review category business travellers

4.0

Disappointing

Room decor, lighting and layout extremely disappointing.

Room was probably the worst room Ive stayed in decades. Looks like a storage room got converted to a room. Layout horrible. Window to alley. Very dark. Poor lighting. Horrible looking furniture. Shower was the best part.

Published on 10 Dec 2023

Jamie

family with young children

10.0

Exceptional

Beautiful place, extremely clean, great amenities. Beds were extraordinarily comfortable.

Only thing I didn't like was small tub.

Published on 06 Dec 2023

Colleen

with friends

10.0

Exceptional

Boutique Hotel in Downtown Grand Rapids

Perfect downtown location, easily walkable to Van Andel Arena and other local venues. Stylish decor (they say each room is different; I would have loved to have seen some of the other layouts), very comfortable beds and bedding, security room card swipes required in the elevator, which is a great safety feature. We got very lucky finding free street parking, but the parking garage is just around the corner if necessary. Good coffee with real creamers (not powder!), hair dryer, iron/board in the room. Big beautiful walk in shower.

If you do have to use the garage, it's an additional $40/night, but it's worth it to me to be within walking distance of shows and restaurants. We did not get a chance to try the restaurant, but that's not their fault.

Published on 27 Nov 2023

Mark

young couple

7.0

Good

Nice, probably will try again and ask for a different room.

Modern. Great location.

No opening windows. No in room safe.

Published on 13 Nov 2023

Tyler

group

4.0

Disappointing

Unhelpful staff made day after wedding a disaster .

The ballroom for the wedding I attended there was very nice. I guess the check out process was also fairly easy as well.as the check on process.

No continental breakfast especially for the money I paid. Rooms had to fan or heater present so you couldn't really adjust the temperature. At least my room didn't.

Published on 21 Oct 2023

Kelly

young couple

5.0

Passable

It was a great location.

The rooms were to small. And my room looked out to a brick wall. Felt very unsafe incase of fire.

Published on 07 Oct 2023

Baker

solo traveller

8.0

Very good

Location proximity to venue, beautiful room, clean, nice staff, lobby bar

Did not validate parking so you're paying for a parking meter from 8a-6p, had to park on the road.

Published on 24 Sep 2023

Mark

young couple

6.0

Pleasant

We we celebrating our 50th anniversary and were disappointed the description was not accurate. Thankfully the location

Location was excellent. Beds were comfortable. Nice bathroom.

Window looked out at brick side of adjacent building. No view as expected by picture of hotel on website. Room felt like a closet. New coding for room key for elevator use that was almost impossible to activate. We used the steps instead of attempting to use the elevator. Parking availability and location was not clearly described and being unfamiliar with downtown made it frustrating to find something. Lounge was not opened during stay. Room light switches complicated to figure out as to what switch operated what lights.

Published on 21 Sep 2023