Although I was very excited after reading all the reviews, our experience was not that good. The room that was given to us felt very old and dirty. the desk chair was wobbly and needed fixing. The AC was pointing straight at our faces, so it was uncomfortable most of the time asleep, especially when it was cooling (it was either very cold or humid when it was not cooling). The sofas and coffee table were overused and mostly dirty, you can easily see dirt spots all over the place. The hot water in the bathroom needs over 2 minutes of running to start becoming warm and worse it becomes cold too fast, the tank probably empties fast. There was also a very strange smell in the lobby and corridors leading to the room, though they tried their best to cover up the smell by passing around Bukhoor (local scent defuser). The door keys would stop working twice a day for no reason, so I would have to go back and activate them once or twice a day. The WiFi was very spotty and kept disconnecting on both our phones and laptops. Generally, we aren't very picky with our choices, and with the hundreds of bookings I've made through the years, our expectations were always met or exceeded., but this time the hotel felt very old with so much wear and tear all around, maybe we were given a bad room, but based on our honest experience, the hotel didn't meet our expectations, it genuinely felt like a 3-star old hotel at max.
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