Hotel

Embassy Suites by Hilton Louisville East

9940 Corporate Campus Drive
8.4
(523 reviews)

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This property has been featured in "49 Best Hotels In Louisville ".

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Top Facilities

parking

bar

wifi

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Two-Room King Suite - Non-Smoking

  • Max 4 Adults
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    This room features a flat screen TV, wireless internet access, and a large work desk.

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    Executive King Suite - Non-Smoking

  • Max 4 Adults
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    This room features a flat screen TV, wireless internet access, and a large work desk.

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    King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking

  • Max 4 Adults
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    This suite is disability accessible and includes a roll-in shower, visual alarm notification devices and desk-level appliances.

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    King Suite with Roll-In Shower - Mobility/Hearing Accessible - Non-Smoking

  • Max 4 Adults
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    This non-smoking room offers disability access, including a roll-in shower, visual alarm notification devices and desk-level appliances.

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    Two-Room Queen Suite with Two Queen Beds

  • Max 6 Adults
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    The unit offers 2 beds.

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    Suite with Two Queen Beds and Roll-In Shower - Mobility/Hearing Access

  • Max 6 Adults
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    The unit offers 2 beds.

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    All Facilities for Embassy Suites by Hilton Louisville East

    Category Facilities
    Activities Happy hour.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Interconnected room(s) available, Ironing facilities, Heating, Desk, Seating Area, Safety deposit box.
    Food & Drink Wine/champagne, Special diet menus (on request), Refrigerator, Kid meals, Microwave, Restaurant, Kid-friendly buffet.
    Safety & security Fire extinguishers, Smoke alarms.
    Cleaning services Laundry.
    Services & Extras Wake-up service, Key access, Key card access.
    Media & Technology Radio, Cable channels, TV, Video, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Express check-in/check-out, Invoice provided, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Fitness centre, Fitness.
    Outdoor & View Terrace.
    Shops Minimarket on site.

    About This Property

    Nestled in the East End of Louisville, Kentucky in the retail and business filled Hurstbourne Corridor, this all-suite hotel offers spacious accommodations and first-rate amenities. Embassy Suites Louisville features suites with refrigerators, microwaves and coffee makers. Guests will also appreciate free high-speed internet access, spacious work areas and Bloom Energy bath and body products. After enjoying a free cooked-to-order breakfast, guests can relax beside the indoor pool or workout in the state-of-the-art fitness center with Precor equipment. In the evening, the Louisville Embassy's Manager's Reception features free light snacks and beverages. The Atrium Cafe, located on-site, serves American dishes for breakfast, lunch and dinner.

    Guest Ratings For This Property

    8.4
    Based on 523 Reviews
    100% verified reviews

    Comfort

    8.74

    Cleanliness

    8.71

    Value For Money

    8.35

    Facilities

    8.53

    Guest Reviews

    Jennifer
    family with young children
    6.0
    Pleasant
    Okay, but expected better for the price
    Room was nice overall, had two beds and a pull out couch, which we needed. Appreciated the separation of the two areas.
    Beds were not very comfortable, bathroom tile very slick when wet, toilet seat was loose. Only one elevator was in service. Contacted the hotel ahead of time to inquire about food options and was told the on-site restaurant would be open until 10pm, however when we arrived at 7pm, found out only the bar was open, and no food service was available until the morning.

    Published on 02 Jan 2024

    Binkley
    family with young children
    8.0
    Very good
    Very good
    Room was spacious and the drink coupon was amazing.
    Breakfast was lacking, coke machine was down and there was no employee for the made to order Omelette station. Slim choices.

    Published on 02 Jan 2024

    Sashr
    family with young children
    8.0
    Very good
    quick stop
    Fine location when driving through from KY to DC. There is some construction going on, but it wasn't that bad during our stop over. The breakfast was great and coffee nice. Beds clean and comfortable.
    nothing. All was fine for what we were expecting.

    Published on 24 Dec 2023

    Shannon
    family with young children
    1.0
    Bad
    Don't stay here. Worst place ever
    The heated pool
    Was put in the wrong room. No towels in pool area. Was over charged. Didn't know about the construction before booking. Water was turned off.

    Published on 18 Dec 2023

    Grimes
    family with young children
    10.0
    Exceptional
    Best Hotel Ever
    Check in was super fast and easy. Customer service was awesome. Room very very clean . Couch let out to a bed for extra room and comfort. Breakfast was EXCELLENT! MADE to order omelets !!Hot and fresh food made our stay worth while. We will be back again for sure.
    We couldn't stay longer!!

    Published on 18 Dec 2023

    Caseda
    young couple
    1.0
    Bad
    Bad
    To many kids running around knocking on people's doors I only stayed 1 night

    Published on 11 Dec 2023

    Albert
    review category business travellers
    3.0
    Poor
    Paper plates
    Eating on paper plates was crazy pay a lot money to stay there never stay in embassy suites and never eat on paper plates should been camping
    Good could be better

    Published on 19 Nov 2023

    Julie
    young couple
    1.0
    Bad
    Was very stressful waking up to roaches everywhere. Staff was professional and gave refund of course
    Staff was friendly. Location was a great area.
    What was absolutely horrifying was the cockroaches!! Woke up to roaches in bathroom and kitchenette area. Had to switch rooms at 5am and go through all our luggage before we left the room and once we got to the new room too. And of course a 3rd time outside our home before we brought belongings in our home.

    Published on 13 Nov 2023

    Stephanie
    family with young children
    10.0
    Exceptional
    Pet Friendly Spacious Stay
    I love the size of these standard rooms for the cost. I have stayed here multiple times, and it's comfortable. It's like a small one-bedroom apartment. They are also one of the only pet-friendly hotels in Louisville. Most hotels either do not allow pets or have a weight limit. This place is terrific for me and my cattle dogs. Only place we stay.
    Nothing. They have everything you need. Room service is not an option but they have an excellent bar/restaurant on the first floor or have food delivered to your room. It's great.

    Published on 02 Nov 2023

    Linda
    young couple
    5.0
    Passable
    Wayyyy toooo many problems & made stay stressful
    Staff helped as best they could with issues
    We had to change rooms at midnight because some kids were bouncing a ball on walls & floors. Couldnt sleep and noise interrupted our watching a football game on Tv. Room they moved us to had problem with toilet not flushing & TV in den didnt work at all. The next morning they moved us to yet another room. This one was better. Received a call from manager telling us the entire hotel would be without water from 10:00 am until 5 pm. Breakfast- whoever they have hired is not doing well. Omelettes 2 days straight were completely overcooked to the point they were not edible. The oatmeal was stuck to the bottom of the heating pan. The grits were swimming in water one day. Couldnt even tell they were grits. 3rd day requested an egg cooked medium when it was given to me the white was still runny and the whole egg was undercooked! What a surprise since all other eggs were overcooked & burnt. The only reason I like Embassy is for the break, so I was definitely not pleased with this location.

    Published on 01 Nov 2023

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