Estrel Berlin, Berlin

This property has been featured in "55 Best Luxury Hotels In Berlin ".

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Room Types Available

Double or Twin Room

Max 2 Adults

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Elegantly decorated room with air conditioning, a minibar, and a private bathroom.Please note that the bed for the 3rd guest is an extra bed.

Suite

Max 2 Adults

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Spacious suite with large living room. The modern bathroom features white mosaic stones or brown tiles.

Junior Suite

Max 2 Adults

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This spacious, modern room features a large desk, high-speed internet access and large bathroom.

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About This Property

This 4-star-superior hotel in Berlin's Neukölln district is part of a large convention and entertainment centre. It offers live shows, a spa, and a direct bus link to Schönefeld Airport. Free WiFi is (Read More) available. The spacious rooms at the Estrel Hotel Berlin are decorated in soft, natural colours. Each room is air-conditioned and features soundproofed windows. The stylish bathroom includes a bathtub and hairdryer. Guests booking this accommodation enjoy free access to the on-site spa. International cuisine is served in the Estrel’s 3 restaurants. These are located in the large, timelessly elegant atrium. There are also 2 bars and a garden overlooking the Neukölln canal. Musical and comedy concerts are shown on site. Guests can also relax in the Estrel’s sauna or work out in the gym. Sonnenallee S-Bahn Station is just a 2-minute walk from the Estrel Berlin. Trains run directly to the ICC Exhibition Centre.

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Guest Ratings For This Property

8.2

Based on 5636 Reviews

100% verified reviews

Comfort

8.74

Cleanliness

8.77

Value For Money

7.88

Facilities

8.47

Guest Reviews

Mohammed

young couple

6.0

Pleasant

It was pleasant and relaxing

Almost everything

The lack of coffee option in the room to get coffee you need to go down. A room should provide tea and coffee pretty much like they do with water.

Published on 04 Jan 2024

Magdy

solo traveller

7.0

Good

I liked the room as a whole it was clean and had a comfy bed

It only needed to have a boiler and couple of cups for tea and coffee

Published on 03 Jan 2024

Vilyam

solo traveller

10.0

Exceptional

Very friendly staff that helped us through the entire stay.

Published on 27 Dec 2023

Erika

review category business travellers

1.0

Bad

Old facilities, room stinky, 100% cigarrete smell in a "free smokers room area and floors"

Nothing at all

Upon arrival, I was met with a disorganized and overcrowded reception area, where I was forced to wait for over 30 minutes to check in. This was an unacceptable start to an already anticipated unpleasant experience. I was charged an additional 70 for my 9-year-old son, despite the fact that this was supposed to be included in the room price. This is utterly inexcusable, especially considering the exorbitant room rate of 160 per night. The room itself was poorly designed and cramped, and my son was only given an additional, flimsy, and unattractive mini bed, which was both uncomfortable and aesthetically unappealing. However, the most distressing aspect of my stay was the deplorable air quality in our room. On the second night, my son, who suffers from asthma, became severely affected by the strong cigarette smoke permeating the room. Our clothes, hair, and belongings were all stinky. Even the hotel lugagge staff who assisted us in moving to a different room at 11pm acknowledged the unbearable smell. During the check out and despite our numerous complaints, the reception staff exhibited an apathetic and dismissive attitude. Their only offer of compensation was a "free breakfast" or a coffee to-go, a gesture that fell far short of addressing the severity of our grievances. I am deeply disappointed with the overall service and substandard accommodations provided by your hotel. The lack of attention to detail, the failure to accommodate my son, and the insensitivity to my son's health concerns have left me with a deeply negative impression. I will never return to your hotel, nor will I recommend it to others. I demand a full refund of the room rate and a sincere apology for the unpleasant and unacceptable experience I endured. I trust that you will take my concerns seriously and take appropriate action to address the issues I have raised.,

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Published on 11 Dec 2023