Fairfield by Marriott Surabaya

Jalan Mayjend Sungkono No 178
7.7
247 reviews

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This property has been featured in "50 Best Hotels In Surabaya ".

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Room Types Available

Deluxe King Room
  • Max 2 Adults
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  • 3 Photos available
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    Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.

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    Junior Suite
  • Max 2 Adults
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  • 2 Photos available
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    This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchen, which features a refrigerator, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

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    Family Suite
  • Max 4 Adults
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    This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 4 beds.

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    Deluxe Twin Room
  • Max 2 Adults
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  • 3 Photos available
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    Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

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    About This Property

    Fairfield by Marriott Surabaya is situated in Surabaya, 4.4 km from Sharp Bamboo Monument and 5 km from Submarine Monument. Guests can enjoy pampering massages at the spa centre or dine at the on-sit (Read More)e restaurant. Each room includes a flat-screen TV and a safety deposit box. Some units feature a seating area to relax in after a busy day. The rooms have a private bathroom equipped with a bath or shower. For your comfort, you will find slippers and free toiletries. The hotel operates a 24-hour front desk and the staff can assist with laundry and ticket arrangements. Other facilities include a fitness centre, a minimarket and meeting/banquet facilities. Red Bridge Surabaya is 7 km from Fairfield by Marriott Surabaya, while Ampel Mosque is 8 km from the property. The nearest airport is Juanda International Airport, 13 km from Fairfield by Marriott Surabaya.

    Fairfield by Marriott Surabaya is featured in

    Guest Ratings For This Property

    7.7
    Based on 247 Reviews
    100% verified reviews

    Comfort

    8.16

    Cleanliness

    7.99

    Value For Money

    8.02

    Facilities

    7.85

    Guest Reviews

    Larry
    family with young children
    7.0
    Good
    We had business in the nearby area of the hotel, the price for facilities was competitive,
    Breakfast was sufficient. Room was clean. Car parking was good at the front of the hotel. Swimming pool access good, but not enough shade or seating.
    The room was smaller and not well laid out. Room decor was not up to spec. Reception was on the first floor and welcome was not up to spec. Normal car parking is awkward under the hotel. Reception on first floor and access restricted during our stay by maintenance on escalator.

    Published on 20 Dec 2023

    M.
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Thank you so much for the excellent services and warm hospitality.

    Published on 20 Oct 2023

    Yusnadap
    family with young children
    1.0
    Bad
    2 star facility at 4 star price
    Nothing
    Location is bad. Not near to anywhere. Nearest indomart is about 500m. The mall is abt 2km away. Definitely need car. Carpark is dark with super narrow isle. Room is not big and carpet is dirty. It doesnt even have wardrobe. So no bathrobe for sure. They only issue 1 card per room of 2 pax which created so much inconveniences. Very minimum toiletries. Only toothbrush n 1 tiny comb. No hand towel, no face towel, no shower cap etc. Shower head angle is stuck so its not adjustable at room 1908. They uses cheap soap and shampoo. Better bring your own. The $12 breakfast is misserable. No meat item at all. Only sausages and egg. Many carbs items. Fruits are just pappaya and honeydew. Coffee machine broken on day 2 (i stay 3 nights) so no cappucino and all. Swimming pool is filthy. And they decided to clean it on saturday morning when its weekend and many kids want to swim. Afterward they decided to close the pool completely. As for the rate, they charged different rate for the 2 exact room i booked and they said it from booking.com
    (Read More)

    Published on 04 Oct 2023

    Roni
    family with young children
    10.0
    Exceptional
    Great hotel with great price, love it. Definitely will back again in future time.
    1. Happy and enjoy with variety and quality of breakfast, congratulation to the chef and team. 2. Room setting for twin room with additional extra bed/sofa genius idea, suitable for family trip. unfortunately only stay very short day.
    As 4 star hotel overall good, only minor cleanliness there is a spot at flat sheet. Sensitive issue Arrive at midnight have problem with signage your hotel. Lost entrance then make long turn 1 more time, Need clear signage that visible while driving. My opinion this one of weakness from Fairfield Mayjend Sungkono.

    Published on 11 Sep 2023

    M.
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Thank you so much for the excellent services, friendly staff and warm hospitality.

    Published on 07 Sep 2023

    Romy
    review category business travellers
    8.0
    Very good
    Good for biz traveller
    Clean and quiet
    Location

    Published on 21 Aug 2023

    Savitri
    family with young children
    7.0
    Good
    Good value
    Big room
    Cleanliness, abit worn down, reception and bellboy are slow service (maybe understaffed?)

    Published on 18 Aug 2023

    Nadia
    family with young children
    8.0
    Very good
    Very good
    The room was spacious for our family suite, our extended family can meet and have small gathering there. The buffet for breakfast had so many varieties and it tasted decent,
    The hot water wasn't working, but they sent people to take care of it fast.

    Published on 01 Aug 2023

    Hasbuna
    young couple
    10.0
    Exceptional
    10 point
    Good nicegg
    No

    Published on 22 Jul 2023

    Ekaterina
    group
    2.0
    Very poor
    All textile and dish need to be changed.
    Very good personal.
    Durty towels, durty blanckets and pillows. Durty dish in dinnig room. We didnt expect this from Marriott.

    Published on 15 Jul 2023

    Location & Nearby Places

    Tegalsari (5.8 Km from city center)

    Jalan Mayjend Sungkono No 178

    15 Nearby Attractions

    Surabaya Town Square

    2.2 km

    Flora Park

    2.9 km

    Tomb of Dr Soetomo

    3.0 km

    Chinatown, Surabaya

    3.0 km

    Suroboyo Monument

    3.1 km

    Bungkul Park

    3.2 km

    Lenmarc Mall

    3.3 km

    Monumen Perjuangan POLRI

    3.5 km

    Tunjungan Plaza

    4.3 km

    Monumen Bambu Runcing

    4.4 km

    Joko Dolog Buddhist Statue

    4.4 km

    Monumen Gubernur Suryo

    4.5 km

    Apsari Park

    4.5 km

    Museum Surabaya

    4.7 km

    Old Town

    4.7 km

    Balai Pemuda

    4.7 km

    See All Attractions

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    Top Facilities

    parking

    wifi

    pool

    bar

    food

    See All Facilities

    All Facilities for Fairfield by Marriott Surabaya

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Movie nights.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
    Miscellaneous Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet.
    Room Amenities Sofa, Soundproofing, Drying rack for clothing, Tumble dryer, Sofa bed, Air conditioning, Wardrobe or closet, Dressing room, Desk, Carpeted, Safety deposit box, Tile/marble floor, Interconnected room(s) available, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Restaurant, Grocery deliveries, Minibar, Kitchen, Packed lunches, Fruits, Room service, Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology Cable channels, TV, Radio, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Luggage storage.
    Physical distancing Physical distancing rules followed.
    Pool and wellness Massage, Spa/wellness packages, Back massage, Foot massage, Fitness centre, Couples massage, Neck massage, Fitness, Spa facilities, Head massage, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
    Transport Car hire, Airport drop off, Public transport tickets, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View City view, Pool view, View.
    Shops Minimarket on site.

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