I must start with the unfortunate circumstances which were out of the hotel's hands in that the electricity kept tripping most of the night due to a National Grid problem. It did unfortunately put a dampener on our night away as we never get away and had booked to have a slot in the pool/jacuzzi area when the lights went out! Not only could we not make use of that booked treat, a lot of the hotel was lights-out (literally). We ended up sitting in the bar area the entire evening until dinner, which is not what we would usually do and it would've been decent to have at least been offered 1 drink on the house to those of us all cuddled in the bar area with the only lights working! They certainly made a lot more that night in the bar!
That aside, my main complaint was the room. We unfortunately had the room right behind reception (Room 101). DO NOT accept staying in this room! Especially at the cost per night! It is the noisiest, most non-private room there no doubt! Not only can you hear drawers etc closing from one side (assumedly from the office behind reception), you can hear absolutely everything IN reception, every step and voice walking past the room on the noisiest floorboards (carpeting does not help!), and the noise from the room above is ridiculous! Not only voices, footsteps, cupboard doors, but the toilet too! Right down to the drain pipe each time the toilet was flushed! AND the room looks straight onto the carpark - straight onto parked cars. A huge disappointment. At that cost, it's just not acceptable. We will never book again.
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