Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Jalan Mayor Jendral Sungkono No. 87 - 89
8.7
271 reviews

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This property has been featured in "50 Best Hotels In Surabaya ".

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Room Types Available

Deluxe Double Room
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    Featuring floor-to-ceiling windows with views of the city, this air-conditioned twin/double room features a minibar, satellite TV and electric kettle.

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    Superior Deluxe Twin Room
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    Offering more space and floor-to-ceiling windows with views of the city, this air-conditioned twin room has soundproofing, an electric kettle and a satellite TV.

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    Grand Deluxe Double Room
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    Offering a larger space and floor-to-ceiling windows with views of the city, this air-conditioned double room has a seating area, a satellite TV and a personal safe.

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    Suite
  • Max 2 Adults
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  • 5 Photos available
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    This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

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    Executive Deluxe King Room
  • Max 2 Adults
    •
  • 3 Photos available
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    Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

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    Executive Club Grand Deluxe Room
  • Max 2 Adults
    •
  • 4 Photos available
    •

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    View Deal
    Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

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    Deluxe Twin Room
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

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    Superior Deluxe King Room
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

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    Grand Deluxe Twin Room
  • Max 2 Adults
    •
  • 4 Photos available
    •

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    View Deal
    Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

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    Executive Deluxe Twin Room
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    View Deal
    Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

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    About This Property

    Offering direct access to Ciputra World Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers modern accommodation with an outdoor swimming pool and free WiFi access t (Read More)hroughout the entire property. Each room comes with IPTV and i-home system. It takes a 10-minute drive from the property to Bukit Darmo Golf Course, and a 20-minute drive to Submarine Monument. Getting to Juanda International Airport will take around 30 minutes by car. The rooms at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International are all air-conditioned. Each one is fitted with a wardrobe, personal safe, an electric kettle, and en suite bathroom featuring shower facilities with free toiletries. Fresh fluffy towels and linen are provided in the room. Guests can enjoy a panoramic view of the city from the room. The staff a the 24-hour front desk are always available to help you with laundry requests, arranging airport shuttle service, and organise relaxing treatments at the on-site spa and wellness centre at additional charges. Other facilities available at this property include a business centre, and meeting/banquet facility. For dining option, this hotel offers on-site restaurant and bar. The Gallery Restaurant serves Indonesian and western dishes, while The Lounge serves refreshing beverages. Alternatively, guests can explore the surrounding area where various eateries can be found at Ciputra World Surabaya Mall.

    Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is featured in

    Guest Ratings For This Property

    8.7
    Based on 271 Reviews
    100% verified reviews

    Comfort

    9.14

    Cleanliness

    9.02

    Value For Money

    8.65

    Facilities

    8.8

    Guest Reviews

    Jie
    young couple
    10.0
    Exceptional
    Nice place to stay.
    Very friendly stuff, close to shopping mall, so super easy to find restaurants.
    Nope.

    Published on 16 Dec 2023

    Erna
    solo traveller
    8.0
    Very good
    overall the hotel is still good.
    luxury looks and design
    need to improve on the maintenance and cleanliness of room. the access to the connecting mall is not so convenient and always passing by a smoking corner. its better to have indoor access via Lobby level.

    Published on 23 Nov 2023

    Fillya
    family with young children
    9.0
    Superb
    Superb
    Room interior
    Breakfast menu need more options

    Published on 21 Nov 2023

    Phil
    young couple
    6.0
    Pleasant
    Okay for a one night stop off. Rather expensive compared with other places we stayed at.
    Okay place but too corporate for our liking. It served our purpose for one night but it felt quite soulless.

    Published on 25 Oct 2023

    Wim
    review category business travellers
    5.0
    Passable
    Tegenvaller! Voor iets meer geld ga naar Vasa of Westin
    Very average hotel. Location is great
    Restaurant is bad. Rooms very noisy. Staff not well trained, no idea what they are doing. Nice hotel for locals but no international appearance. 3 Star, no more.

    Published on 01 Oct 2023

    Ng
    solo traveller
    9.0
    Superb
    Worth a try
    Pleasant staff and professional
    Only complaint is thin walls allowing outside noise being audible in the room

    Published on 27 Sep 2023

    Farrall
    young couple
    10.0
    Exceptional
    I have travelled extensively thru Asia and this is the best hotel
    The staff were super amazing and helped us out with difficult upcoming travel arrangements. We can not thank them enough. This hotel is second to none. We have been there 3 times now. Location, staff, food and rooms very high standard
    Can't fault the place.

    Published on 20 Sep 2023

    Suleyman
    review category business travellers
    6.0
    Pleasant
    Pleasant
    Nice for business trip Nice view
    The light controls are hidden , its impossible to realize There is no sign for light controls

    Published on 17 Sep 2023

    Wiseman
    family with young children
    9.0
    Superb
    Very nice hotel.
    Breakfast was very nice with lots of options, restaurant was well staffed who were very efficient. Very nice room with large comfortable bed. On the whole a very nice hotel.
    Car parking isnt sign posted very well but thats only a small matter.

    Published on 02 Sep 2023

    Djoko
    review category business travellers
    9.0
    Superb
    It's a nice place to stay
    the spacious room
    some staff should stay in several food station to assist because there are so many varieties of food and the one with lots of rice choices was not attended

    Published on 07 Aug 2023

    Location & Nearby Places

    Tegalsari (5.3 Km from city center)

    Jalan Mayor Jendral Sungkono No. 87 - 89

    15 Nearby Attractions

    Surabaya Town Square

    1.1 km

    Flora Park

    1.8 km

    Suroboyo Monument

    2.1 km

    Chinatown, Surabaya

    2.2 km

    Bungkul Park

    2.2 km

    Tomb of Dr Soetomo

    2.3 km

    Monumen Perjuangan POLRI

    2.7 km

    Monumen Bambu Runcing

    3.9 km

    Pelangi Park

    4.0 km

    Tunjungan Plaza

    4.0 km

    Joko Dolog Buddhist Statue

    4.0 km

    Plaza Marina

    4.0 km

    Monumen Gubernur Suryo

    4.1 km

    Apsari Park

    4.1 km

    Indonesian Cancer Museum

    4.3 km

    Old Town

    4.3 km

    See All Attractions

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    Top Facilities

    parking

    bar

    wifi

    pool

    food

    See All Facilities

    All Facilities for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

    Category Facilities
    Business facilities Meeting/banquet facilities, Business centre.
    Activities Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, parking, wifi.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
    Miscellaneous Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Additional toilet.
    Room Amenities Soundproofing, Air conditioning, Wardrobe or closet, Desk, Carpeted, Seating Area, Safety deposit box.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Minibar, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Luggage storage.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Pool and wellness Massage, Hot tub/Jacuzzi, Fitness centre, Fitness, Spa and wellness centre.
    Transport Car hire, Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View City view, View.

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