Hotel Majapahit Surabaya MGallery, Surabaya, Indonesia

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Classic King Room

Max 2 Adults

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This double room has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath.Making photos using cellphones is allowed. Taking photo using a professional camera must be authorized by the hotel at additional cost

Majapahit Legendary Suite

Max 2 Adults

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Offering larger space, this double suite features a separate seating and dining area with a sofa and a work desk. It has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath.

Heritage Suite King

Max 2 Adults

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This double suite features a separate seating area with a sofa and a work desk. It has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath.

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Location & Nearby Places

Tegalsari (1.4 Km from city center)

Jalan Tunjungan No.65

15 Nearby Attractions

Tunjungan Plaza

0.4 km

Museum Surabaya

0.5 km

Monumen Gubernur Suryo

0.5 km

Apsari Park

0.5 km

Joko Dolog Buddhist Statue

0.6 km

Old Town

0.7 km

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All Facilities for Hotel Majapahit Surabaya MGallery

Category	Facilities
Activities	Live music/performance, Billiards, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Air purifiers, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bidet, Bathrobe.
Room Amenities	Sofa, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Safety deposit box, Fan, Ironing facilities, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Grocery deliveries, Kid-friendly buffet, Breakfast in the room, Packed lunches, Dining table, Fruits, Special diet menus (on request), Kid meals, Dining area, BBQ facilities, Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service, Lockers, Key access.
Media & Technology	Cable channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Outdoor fireplace, Garden, Picnic area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services	Concierge service, Valet parking, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Kids' outdoor play equipment, Nightclub/DJ, Babysitting/child services.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Kids' pool, Beauty Services, Outdoor pool, Manicure, Personal trainer, Back massage, Hair colouring, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Yoga classes, Hair treatments, Hot tub/Jacuzzi, Swimming pool, Foot massage, Public Bath, Hair cut, Make up services, Swimming Pool, Fitness centre, Couples massage, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
Transport	Accessible parking, Car hire, Airport drop off, Public transport tickets, Parking garage, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
Outdoor & View	Pool view, Terrace, Patio, View, Garden view.
Shops	Barber/beauty shop, Minimarket on site.

Guest Ratings For This Property

9.0

Based on 846 Reviews

100% verified reviews

Comfort

9.22

Cleanliness

9.17

Value For Money

9.03

Facilities

9.03

Reviewers Mention About Hotel Majapahit Surabaya MGallery

The Hotel Majapahit Surabaya offers an amazing and immersive experience with its fast check-in process and traditional welcome drink. As an All Gold member, I received a free room upgrade and complim (Read More)entary drinks. The prime location and nearby food stalls make it convenient with plenty to do. The historic tour was highly informative and enjoyable. The hotel has clean and spacious rooms, though breakfast food temperature could be improved. The staff and colonial ambience create a truly remarkable experience. Highly recommended for a luxurious stay in Surabaya.

Guest Reviews

Xianwen

family with young children

10.0

Exceptional

Great hotel!!

Extremely close to a big mall and many restaurants, the hotel has two good restaurants itself, very clean room, beautiful garden and old-school decorations, very nice staffs. I left early for airport so the hotel has prepared A LOT OF FOOD for me! Just wonderful!

Published on 03 Jan 2024

Ivis

family with young children

9.0

Superb

Excellent location, easy access to major shopping malls. The hotel itself was a historic building, with plenty of beautiful photo spots at both in and out doors. The staff were polite and helpful. Room was very spacious and breakfast provided a great variety of choices.

Some minor suggestions : room facilities were a bit worn out and cleaniess could be improved e.g. door, shower facilities, water kettle.

Published on 28 Dec 2023

Biubiuhu

family with young children

4.0

Disappointing

The location is good. The hotel itself is beautiful. The pool is good.

We've been upgrade to a suits, but the bed sheet wasn't changed, full of foot prints and some disgusting blood spots. The other time we were assigned to first floor's room. There are so many mosquitos in the room, can't sleep. The Spa is quite expensive considering the quality.

Published on 20 Dec 2023

Hee

with friends

10.0

Exceptional

Fantastic!

Staff are friendly, hotel breakfast is delicious and most importantly, its a beautiful hotel with historical significance.

Nothing

Published on 20 Dec 2023

Latifah

young couple

9.0

Superb

Exceptional stay

Good location, amenities, facilities, nice room and breakfast Exceptional historical hotel Overall great stay

None

Published on 19 Dec 2023

Azura

young couple

10.0

Exceptional

A really tranquil getaway within the hustle bustle of the city.

It was peaceful despite being in the heart of town. Really beautiful too! We truly loved waking up to the view every morning. The staff were really nice, warm, friendly, and accommodating. Its also situated adjacent to a major mall.

Since its located within a garden, the mosquitoes were inevitable. Nonetheless, there were electric mozzie repellents upon request.

Published on 14 Dec 2023

Paul.

young couple

9.0

Superb

Old charm with modern feel . Lots of history here.

Nothing

Published on 11 Dec 2023

Chengjin

solo traveller

8.0

Very good

Overall a good place to stay in Surabaya

Friendly and helpful staff. Central location near huge Tunjungan Plaza shopping mall. Historical and beautiful hotel buildings and gardens. Nostalgic furniture. Spacious room.

Amenities a bit old. Few charging power points in the room. No USB-A or USB-C charging points in the room. Cleanliness needs improvement. The bathtub looks dirty. One Mosquito was found in bathroom.

Published on 07 Dec 2023

Tomoko

review category business travellers

7.0

Good

It was a pleasant stay.

Room was super spacious and the gardens are very comforting. Staffs were very friendly. Breakfast - many dishes to choose from.

Bathtub water - I chose this hotel because of the bathtub. The first 2 days were fine. The 3rd night, the bathtub water was brown color. As it was past midnight, I did not mention to the hotel but I kept the water in the bathtub. I hope the house cleaning noticed it and rectified the water pipe or whatever caused the brown water.

Published on 03 Dec 2023

Tomasz

young couple

10.0

Exceptional

Amazing

Every part of our stay was exquisite. Located in the city centre of Surabaya, this colonial beautifully maintained with excellent staff was one of the best places we stayed in. The cherry on top was the food which left us speechless.

Nothing

Published on 28 Nov 2023