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Hotel Majapahit Surabaya MGallery

Tegalsari (0 kms from )

Ranked 2 out of 50 best hotels in surabaya

9.0
(846 reviews)

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Classic King Room

  • Max 2 Adults
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    This double room has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath.Making photos using cellphones is allowed. Taking photo using a professional camera must be authorized by the hotel at additional cost

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    Majapahit Legendary Suite

  • Max 2 Adults
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    Offering larger space, this double suite features a separate seating and dining area with a sofa and a work desk. It has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath.

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    Heritage Suite King

  • Max 2 Adults
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    This double suite features a separate seating area with a sofa and a work desk. It has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath.

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    Heritage Suite Twin

  • Max 2 Adults
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    This twin suite features a separate seating area with a sofa and a work desk. It has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath.

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    Classic Twin Room

  • Max 2 Adults
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    This twin room has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath.

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    Presidential Suite

  • Max 4 Adults
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    The spacious suite features 2 bedrooms and 2 bathrooms with a shower and free toiletries. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a dining area, as well as a wardrobe. The unit offers 3 beds.

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    Location & Nearby Places

    Tegalsari (1.4 Km from city center)

    Jalan Tunjungan No.65

    15 Nearby Attractions

    Tunjungan Plaza

    0.4 km

    Museum Surabaya

    0.5 km

    Monumen Gubernur Suryo

    0.5 km

    Apsari Park

    0.5 km

    Joko Dolog Buddhist Statue

    0.6 km

    Old Town

    0.7 km

    Balai Pemuda

    0.7 km

    Surabaya Town Hall

    0.8 km

    Monumen Bambu Runcing

    1.0 km

    Cheng Ho Mosque

    1.2 km

    Jalan Pahlawan

    1.3 km

    Indonesian Cancer Museum

    1.3 km

    Monumen Kapal Selam

    1.3 km

    Governor's Residence

    1.4 km

    Kalimas River

    1.4 km

    See All Attractions

    All Facilities for Hotel Majapahit Surabaya MGallery

    Category Facilities
    Activities Live music/performance, Billiards, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Air purifiers, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Safety deposit box, Fan, Ironing facilities, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Grocery deliveries, Kid-friendly buffet, Breakfast in the room, Packed lunches, Dining table, Fruits, Special diet menus (on request), Kid meals, Dining area, BBQ facilities, Outdoor furniture, Room service, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service, Lockers, Key access.
    Media & Technology Cable channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Outdoor fireplace, Garden, Picnic area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, Valet parking, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Kids' outdoor play equipment, Nightclub/DJ, Babysitting/child services.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Kids' pool, Beauty Services, Outdoor pool, Manicure, Personal trainer, Back massage, Hair colouring, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Yoga classes, Hair treatments, Hot tub/Jacuzzi, Swimming pool, Foot massage, Public Bath, Hair cut, Make up services, Swimming Pool, Fitness centre, Couples massage, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
    Transport Accessible parking, Car hire, Airport drop off, Public transport tickets, Parking garage, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View Pool view, Terrace, Patio, View, Garden view.
    Shops Barber/beauty shop, Minimarket on site.

    Guest Ratings For This Property

    9.0
    Based on 846 Reviews
    100% verified reviews

    Comfort

    9.22

    Cleanliness

    9.17

    Value For Money

    9.03

    Facilities

    9.03

    Reviewers Mention About Hotel Majapahit Surabaya MGallery

    The Hotel Majapahit Surabaya offers an amazing and immersive experience with its fast check-in process and traditional welcome drink. As an All Gold member, I received a free room upgrade and complim (Read More)entary drinks. The prime location and nearby food stalls make it convenient with plenty to do. The historic tour was highly informative and enjoyable. The hotel has clean and spacious rooms, though breakfast food temperature could be improved. The staff and colonial ambience create a truly remarkable experience. Highly recommended for a luxurious stay in Surabaya.

    Guest Reviews

    Xianwen
    family with young children
    10.0
    Exceptional
    Great hotel!!
    Extremely close to a big mall and many restaurants, the hotel has two good restaurants itself, very clean room, beautiful garden and old-school decorations, very nice staffs. I left early for airport so the hotel has prepared A LOT OF FOOD for me! Just wonderful!

    Published on 03 Jan 2024

    Ivis
    family with young children
    9.0
    Superb
    Superb
    Excellent location, easy access to major shopping malls. The hotel itself was a historic building, with plenty of beautiful photo spots at both in and out doors. The staff were polite and helpful. Room was very spacious and breakfast provided a great variety of choices.
    Some minor suggestions : room facilities were a bit worn out and cleaniess could be improved e.g. door, shower facilities, water kettle.

    Published on 28 Dec 2023

    Biubiuhu
    family with young children
    4.0
    Disappointing
    Disappointing
    The location is good. The hotel itself is beautiful. The pool is good.
    We've been upgrade to a suits, but the bed sheet wasn't changed, full of foot prints and some disgusting blood spots. The other time we were assigned to first floor's room. There are so many mosquitos in the room, can't sleep. The Spa is quite expensive considering the quality.

    Published on 20 Dec 2023

    Hee
    with friends
    10.0
    Exceptional
    Fantastic!
    Staff are friendly, hotel breakfast is delicious and most importantly, its a beautiful hotel with historical significance.
    Nothing

    Published on 20 Dec 2023

    Latifah
    young couple
    9.0
    Superb
    Exceptional stay
    Good location, amenities, facilities, nice room and breakfast Exceptional historical hotel Overall great stay
    None

    Published on 19 Dec 2023

    Azura
    young couple
    10.0
    Exceptional
    A really tranquil getaway within the hustle bustle of the city.
    It was peaceful despite being in the heart of town. Really beautiful too! We truly loved waking up to the view every morning. The staff were really nice, warm, friendly, and accommodating. Its also situated adjacent to a major mall.
    Since its located within a garden, the mosquitoes were inevitable. Nonetheless, there were electric mozzie repellents upon request.

    Published on 14 Dec 2023

    Paul.
    young couple
    9.0
    Superb
    Superb
    Old charm with modern feel . Lots of history here.
    Nothing

    Published on 11 Dec 2023

    Chengjin
    solo traveller
    8.0
    Very good
    Overall a good place to stay in Surabaya
    Friendly and helpful staff. Central location near huge Tunjungan Plaza shopping mall. Historical and beautiful hotel buildings and gardens. Nostalgic furniture. Spacious room.
    Amenities a bit old. Few charging power points in the room. No USB-A or USB-C charging points in the room. Cleanliness needs improvement. The bathtub looks dirty. One Mosquito was found in bathroom.

    Published on 07 Dec 2023

    Tomoko
    review category business travellers
    7.0
    Good
    It was a pleasant stay.
    Room was super spacious and the gardens are very comforting. Staffs were very friendly. Breakfast - many dishes to choose from.
    Bathtub water - I chose this hotel because of the bathtub. The first 2 days were fine. The 3rd night, the bathtub water was brown color. As it was past midnight, I did not mention to the hotel but I kept the water in the bathtub. I hope the house cleaning noticed it and rectified the water pipe or whatever caused the brown water.

    Published on 03 Dec 2023

    Tomasz
    young couple
    10.0
    Exceptional
    Amazing
    Every part of our stay was exquisite. Located in the city centre of Surabaya, this colonial beautifully maintained with excellent staff was one of the best places we stayed in. The cherry on top was the food which left us speechless.
    Nothing

    Published on 28 Nov 2023

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