Hotel Ercilla de Bilbao, Autograph Collection, Bilbao

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Room #9027953

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All Facilities for Hotel Ercilla de Bilbao, Autograph Collection

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Air purifiers, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift, Allergy-free room, Pet bowls.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Free toiletries, Toothbrush, Hairdryer, Toilet, Bathrobe.
Room Amenities	Sofa, Cots, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Safety deposit box, Ironing facilities, Heating, Socket near the bed, Air conditioning, Desk, Trash cans.
Food & Drink	Chocolate or cookies, Packed lunches, Coffee machine, Room service, Restaurant, Minibar.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service, Key access.
Media & Technology	Flat-screen TV, Telephone, TV, Fax, Streaming service (like Netflix).
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Invoice provided, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing	Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Fitness centre.
Transport	Bicycle rental.
Outdoor & View	Terrace, City view.

About This Property

Hotel Ercilla is a modern hotel located in central Bilbao. It offers a fitness centre and stylish accommodation with flat-screen satellite TV, free Wi-Fi and a private bathroom. Bar Americano offers lovely breakfast, lunch and dinner.

Guest Ratings For This Property

8.6

Based on 4020 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.2

Value For Money

8.3

Facilities

8.8

Guest Reviews

Orla

group

8.0

Very good

very enjoyable and comfortable

The location was fantastic, very central and we were able to walk everywhere, the room was spacious as was the bathroom, lovely toiletries and a GHD hairdryer and big fluffy towels. Roof top bar had great views across the city but was a bit pricey compared to the bars outside the hotel, would recommend for a city break and Bilbao was just a fabulous city.

small lifts

Published on 04 Jan 2024

David

solo traveller

8.0

Very good

Perfect venue for a short stay in Bilbao.

Friendly staff, modern and clean with an excellent location

Fire alarm in the middle of night!

Published on 02 Jan 2024

Philip

family with young children

10.0

Exceptional

Best place to stay in Bilbao!

We love this hotel, best location and best stuff. The food is amazing! Great beds, big rooms, the staff is so fantastic, we feel really spoiled!

Maybe it was a bit too warm in the general areas.

Published on 10 Dec 2023

Gordon

young couple

7.0

Good

Good stop off

Clean, comfortable and stylish in parts

Sold as dog friendly but you cant take dogs into any bar or restaurant. So difficult when you dont want to leave your dog in the room and want to eat. Not acceptable to be honest.

Published on 08 Dec 2023

Khouryrt

young couple

9.0

Superb

Great location, comfortable stay.

Great location, close to many bars and pubs and restaurants, and easily accessible from the airport and via public transport. It was easy to walk around several areas of Bilbao straight from the hotel, or hop on the metro/bus to go a littler further. Our room was spacious, clean, the bed was extremely comfortable, and the shower large (with a bidet) and lots of toiletries.

The fridge was full of minibar items, so we couldn't use it to store our own water or yogurts. Other than this, it was really an excellent hotel.

Published on 28 Nov 2023

Herman

review category business travellers

8.0

Very good

Excellent location, large rooms with very comfortable beds. Extra door between room and corridor to main hallway, to keep the noise out. Breakfast buffet offers a very wide choice and is of good quality.

The breakfast room was quite noisy. Elevators are slow. And the HVAC in the room was difficult to switch off. It made too much noise (for me) to sleep. Time for some refurbishments here and there.

Published on 26 Nov 2023

Thiago

family with young children

9.0

Superb

I would go back.

The location is very convenient, within a walking distance to the main touristic sights, train and subway station and also from were the bus from the airport will drop you off. Staff was really kind and helpful - customer service at its best. Kudos to Jon, Paula, the other lady at the concierge (apologies for not getting your name), the bellboy and the cafeteria staff. You made it a difference during our stay. And room is spacious and bed is comfortable. And the decoration of the hotel is of very good taste - I should notice that.

I cannot think of anything.

Published on 25 Nov 2023