While all of the restaurant staff was lovely, the reception staff was quite curt and rude (not all, but some) when trying to get some information.
Parking for 10e a day is a bit of a rip off.
Then the issue of the "All inclusive" that is not an all-inclusive.
While after researching this some more, we understand that the whole of Mallorca doesn't do "real" inclusive (including alcohol) anymore, this was not advertised clearly, not on booking.com, nor at the hotel. There was a mention on the booking confirmation of "All inclusive, Limited beverages" ; and having gone to multiple ones before, we thought it may mean a limited option of alcohol, or limited times during the day. But no, it's actually not included.
Indeed, the "all inclusive" is not really, as only including meals, and 2 drinks per meal - which are the cheapest, most disgusting wine and beer possible (no choice either with those). Definitely not worth the price.
This definitely put a damper on our stay.
For example, upon our arrival we went to the pool area and decided to get some drinks at the bar. We ordered and nothing was said to us about a cost, price or nothing. Nowhere was it written that the "all inclusive" bracelet we had didn't include alcohol. We then went to seat and upon getting our drinks by the waitress, she just pulled out the card machine asking for our room number - we got confused and asked is this not included in the all inclusive, and she replied quite curtly that it was only at the restaurant during meals. She didn't tell us any price just asked for our room number and charged the drinks to it. We only learned of the cost after checking out.
Meals were ok, but not great. Breakfast was absolutely disappointing.
Pool towels are 10e in cash only.
The pool area is very very noisy, with random "activities" and music at every pool.
Would not recommend going there for the price.
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