Overall, the property itself is quite nice but it needs to up its service. We had to open drawers and look for any information on the house. It was a 25 minute brisk walk to the city center along a busy road. We chose it based on the description and not having a car. The description of 10 minutes was to the age of the city per the manager - the road was ok for us but could be a challenge for families with children. The directions for using the facility were woefully insufficient. To be fair, I believe the property manager would have continued to be available by phone but that is not what we would expect to have to do. We are from the US and had no idea how to turn on the radiators or water heater when we got to a very cold house. The locks on the door are a system that we dont have and it took a long time to figure out. We didnt know how the shower controls work and the toilets seemed to take several tries to flush which maybe also a system difference. The bath towels were an odd old assortment and there were not hand towels provided with the bath towels or in the main floor bath. No dish cloth or dishwasher detergent that I could find. The lack of wifi was an issue. It was pointed out in the Q/A but not obvious. The property description was updated to point out that it is not included after we talked to the property manager. We had a difficult time getting cabs to find the property using the ID information provided. The clothes washer has mold in it and needs to be cleaned. I could smell it in the next room.
(Read More)