Mama Shelter Lille

97 PLACE SAINT HUBERT - Show on map
8.4
2486 reviews

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This property has been featured in "50 Best Hotels In Lille ".

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Room Types Available

Medium Mama Double Room
  • Max 2 Adults
    •

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    The double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

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    Large Mama Double Room
  • Max 2 Adults
    •

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    The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a tiled floor, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.

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    Medium Mama Twin Room
  • Max 2 Adults
    •

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    The twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin room features a wardrobe, a safe deposit box, a tiled floor, a carpeted floor and a flat-screen TV with streaming services. The unit offers 2 beds.

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    Small Mama Double Room
  • Max 2 Adults
    •

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    The double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

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    About This Property

    Mama Shelter Lille is located in the centre of Lille, a 4-minute walk from Lille Flandres Train and Metro Stations, as well as a 7-minute walk from Lille Europe Train Station. This hotel is also 600 (Read More)metres from the Grand'Place and Lille's Opera. The air-conditioned rooms feature free WiFi and free video-on-demand. They also have a private bathroom with a shower, a hairdryer and free toiletries. A buffet breakfast is available each morning at Mama Shelter Lille. The restaurant serves homemade meals and guests can also enjoy cocktails at the bar . Speaking 5 languages, staff are always on hand to help at the 24-hour front desk. The property also has laundry facilities, a concierge service and a car park. Euralille shopping centre is 350 metres from the property and Lille Palace of Fine Arts is 1.4 km away, while Notre-Dame de la Treille Cathedral is 850 metres from Mama Shelter Lille. Lille-Lesquin Airport is 11 km away.

    Mama Shelter Lille is featured in

    Guest Ratings For This Property

    8.4
    Based on 2486 Reviews
    100% verified reviews

    Comfort

    8.9

    Cleanliness

    8.89

    Value For Money

    8.12

    Facilities

    8.47

    Guest Reviews

    Tara
    young couple
    5.0
    Passable
    I probably wont use mama shelter again.
    Great location
    Toilet & shower were dirty when we arrived. I let reception know but nothing was done about this in our 2 night stay. A hotel toilet & shower should not be dirty!

    Published on 08 Dec 2023

    Louis
    family with young children
    9.0
    Superb
    Superb
    The staff were friendly and very helpful with what to do around the city with good tips. The room was good and the bed was comfortable. They have a good breakfast in the morning with a lot of variety.
    Couldn't get a coffee as the restaurant was fully booked even tho we were guests and there's no coffee machine in the room which made it inconvenient.

    Published on 06 Dec 2023

    Leanne
    young couple
    8.0
    Very good
    The staff made the experience!
    The staff! They were absolutely amazing. We had an issue with our car whilst there and they went above and beyond to help. A1 for service
    No comfy reception / relaxing areas to sit other than the bar which was booked out due to popularity

    Published on 29 Nov 2023

    Alan
    with friends
    9.0
    Superb
    Fabulous stay in a fun hotel
    Fabulous breakfast, comfy bed, and good vibes in a superb location.
    Some more storage or surfaces in the room to put personal items on/in.

    Published on 28 Nov 2023

    Tracey-ann
    with friends
    7.0
    Good
    Great location and quirky decor
    Great location, clean and cosy rooms.
    Very noisy during our stay - a loud late-night party with squealing girls did not make for a good night's sleep.

    Published on 23 Nov 2023

    __mel__
    young couple
    8.0
    Very good
    Cool Hotel with Fun Vibes
    The location is perfect, you can walk from the hotel to explore the city. The vibe was cool and it was fun to play the arcade games!
    The breakfast was good but could be better just by adding simple things like tomatoes and cucumbers.

    Published on 06 Nov 2023

    Lies
    family with young children
    2.0
    Very poor
    Horrible experience. Don't bring children.
    Close to the station, funky furniture
    If you want to try sleeping in a loud and slightly sleezy night club with funky furniture, this is your place. If not, or if you are traveling with children, best to stay away. Especially on weekends. It's not for you. Wish we knew. I am still trying to get my money back... There was a very loud dance party going on in reception area and bar, no sleep in first floor rooms possible. It was like arriving with children and luggage in a loud and slightly sleezy night club, bouncer and everything. First guy K at the reception was rude, unprofessional and unhelpful, just chewing gum and smirking slopped on his chair, saying there was nothing to be done, and then continued to slouch around and oggle the partygoers. His colleague was friendly and more like someone working at a hotel reception, but they couldn't refund or cancel the booking even if they agreed we couldn't check in with the children because of this party we weren't told about. We had a horrible night and had to change hotels with the children after midnight.
    (Read More)

    Published on 04 Nov 2023

    Tracey
    solo traveller
    8.0
    Very good
    Very good
    Nice sized, very comfortable, characterful rooms.

    Published on 02 Nov 2023

    Martin
    young couple
    8.0
    Very good
    Nice stay but corporate policies need attention.
    Plenty of parking space; Superb breakfast buffet; Easy walking distance from centre and itself in one of the self-guided walks around Lille book we got from tourist office - albeit for modern architecture (lots of bare concrete, including in your room).
    I really did not like, on arrival, to be asked for credit card authorisation well beyond the cost of my stay. On enquiring about this i was told it was in case I ate in their restaurant and then skipped paying for everything. Needless to say I was not tempted to then eat in their restaurant. Then on departure I was not given an itemised bill, until I requested a breakdown of the sum I was being asked to pay.

    Published on 01 Nov 2023

    John
    young couple
    10.0
    Exceptional
    We loved mama
    A little quirky

    Published on 31 Oct 2023

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    Top Facilities

    Bar

    Wifi

    Pets allowed

    Concierge service

    Food

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