Having seen other reviews I asked in advance to make sure I received clear check-in instructions (and that I could drop off my bag early) and I received a reply saying this wouldn't be a problem, "they're happy to confirm this". Some time before I left on my way I asked again what the check-in instructions are.
I arrived at the time I said I would to the address (no sign it's any accommodation by the way) and knocked on the door (- it's listed as having 24-hour front desk reception (but there is no desk/recpetion at all!)). No answer. I checked my email again, still 0 more check-in instructions to follow up. Fortunately the contact answered their phone but was really quite rude and aggressive. Then I had to wait for his email finally, still out on the sidewalk with some unfriendly neighbours with all my luggage.
The room I was assigned was smaller than in the photos, there was no seating area in the room (despite the advertisement), there was no washing machine in the room (despite the advertisement) and the one there is outside was already filled with what looked like linens from the accommodation when I went to use it. Other things I recall advertised were missing from the room too (iron, kettle, hairdryer). The sink is in your face if you go to sit on the toilet.
It is a cheap house, just cheaply flipped to rent out. It's very poorly insulated so lots of noise comes in, including the aggravating beeping of the low battery smoke alarm and yelling of others.
At no point did any staff ask how my stay was nor apologize for their deceptive communication.
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