Papagayo Hotel Boutique

Avenida 15 norte entre calles 4 y 6 #154 Colonia Centro
7.4
2135 reviews

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This property has been featured in "39 Luxury Hotels In Playa Del Carmen ".

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Room Types Available

King Suite
  • Max 2 Adults
    •
  • 2 Photos available
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    Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a shower. The suite features soundproof walls, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit has 1 bed.

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    Family Suite
  • Max 5 Adults
    •
  • 1 Photo available
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    Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower. The suite provides soundproof walls, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

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    Standard Double Suite
  • Max 4 Adults
    •
  • 1 Photo available
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    Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a shower. The suite offers soundproof walls, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

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    Queen Suite
  • Max 3 Adults
    •
  • 5 Photos available
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    Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a shower. The suite's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The suite offers soundproof walls, a coffee machine, a seating area, a dining area and a flat-screen TV with cable channels. The unit has 2 beds.

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    Suite
  • Max 4 Adults
    •
  • 3 Photos available
    •

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    Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower. The suite's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The suite provides soundproof walls, a coffee machine, a seating area, a dining area and a flat-screen TV with cable channels. The unit offers 2 beds.

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    About This Property

    Ideally situated in the centre of Playa del Carmen, Papagayo Hotel Boutique features air-conditioned rooms, a shared lounge, free WiFi and a terrace. This 5-star hotel offers a tour desk and luggage (Read More)storage space. The property is non-smoking and is situated 400 metres from Playa del Carmen Beach. At the hotel, the rooms have a desk, a flat-screen TV, a private bathroom, bed linen and towels. Each room comes with a kettle, while selected rooms also boast a kitchen with a fridge and a microwave. All rooms have a safety deposit box. Speaking English and Spanish at the reception, staff are always on hand to help. Popular points of interest near Papagayo Hotel Boutique include Playacar Beach, ADO International Bus Station and Playa del Carmen Maritime Terminal. The nearest airport is Cozumel International, 34 km from the accommodation, and the property offers a paid airport shuttle service.

    Papagayo Hotel Boutique is featured in

    Guest Ratings For This Property

    7.4
    Based on 2135 Reviews
    100% verified reviews

    Comfort

    7.56

    Cleanliness

    7.57

    Value For Money

    7.8

    Facilities

    7.25

    Guest Reviews

    Christoph
    family with young children
    6.0
    Pleasant
    Ok for a night but keep expectations low
    Good location, comfy bed
    No response to my request for early check-in, no hot water, safe didn't work, towels were ancient rags, thin walls, loud doors

    Published on 02 Jan 2024

    Ekaterina
    young couple
    1.0
    Bad
    Its a two star hotel or lower. The room had horrible moisture mold smell.
    24 hour desk, we were able to check in at 1 am
    How the place claims that its a 5 star hotel? This hotel is the most a two star hotel. We were given a room on the first floor, without outside window ventilation - the windows were facing inside the corridor. The room had horrible moisture smell. We arrived late and were hoping to sleep in but I couldnt bare the smell and the noise, so I woke up at 7 am to escape it. The room also had a terrible sound isolation. I was able to hear people speak in the corridor like they were actually in the room as well as car noises. Its impossible to sleep here without earplugs. A few other problems: rusty shower-head, rusty mirror, no fridge, broken tile in the rooms floor
    (Read More)

    Published on 25 Dec 2023

    Jose
    family with young children
    10.0
    Exceptional
    Exceptional
    Exelente Im happy

    Published on 16 Dec 2023

    Bertha
    family with young children
    1.0
    Bad
    Is it complete scam
    Location
    The pictures that they have in the website is totally opposite. Its old the sheets are stains in the towels. Everything is so different from the website.

    Published on 08 Dec 2023

    Marco
    young couple
    7.0
    Good
    good for one-two nights in Playa del Carmen
    cheap hotel, walking distance from ferry & ADO bus terminal, perfect if you spend one night in Playa del Carmen

    Published on 05 Dec 2023

    Holly
    group
    7.0
    Good
    Great location and great stay on a budget
    Location was perfect, in close walking distance to the beach, stores, restaurants, and the bus terminal. The rooms were basic but fine, with nice showers and ice-cold A/C.
    The customer attention that we received was not the greatest. We arrived early in the morning on the ADO bus from Chetumal, and were told beforehand that while we couldnt gain early access to our rooms, we would be able to leave luggage and change our clothes for the beach. We were allowed to do those things, but we were treated as if we were in the way, and were told we were being too loud for the other guests. It was a little off-putting since we were all tired from our travels and in an unfamiliar place. A little more courtesy would have been appreciated.

    Published on 28 Nov 2023

    Scott-wilson
    review category business travellers
    5.0
    Passable
    Passable
    Large room, shower room and bed. Quiet. Open patio area with table chairs and couch - on floor 3.
    Nothing at all to make tea/coffee. Not even a glass or cup in the room.

    Published on 15 Nov 2023

    Miroslav
    family with young children
    8.0
    Very good
    Very good
    Good place to stay
    Towels

    Published on 27 Oct 2023

    Zulfiia
    family with young children
    2.0
    Very poor
    It was bad from beginning
    Location was good, close to 5th Avenue and to the beach
    When we checkin in our room we find out full of mold in the coffee machine and disgusting dirty blender. We ask to change coffee mashing or give us just pot, but they just send cleaning lady to wash machine which she didn't do well enough! So we didn't use coffee machine and blender, and bought new sponge, because old one was disgusting and they use to wash mold. In the room you will find an envelope asking you to leave a tip. but what's the tip for? even if standard work was performed poorly. The water in the shower is so weak that I couldn't rinse the shampoo out of my hair. and on some days the music played nearby was so loud that the windows shook. but we would turn a blind eye to all this. first time I see such rude and unpleasant staff at the reception, just the older lady. I do not recommend staying in this place unless you want to ruin your vacation. I was so happy when we moved to another place
    (Read More)

    Published on 18 Oct 2023

    James
    solo traveller
    7.0
    Good
    Always feel comfortable and welcomed
    The staff is super nice
    WiFi is inconsistent

    Published on 14 Oct 2023

    Location & Nearby Places

    Centro (0.4 Km from city center)

    Avenida 15 norte entre calles 4 y 6 #154 Colonia Centro

    4 Nearby Attractions

    Visit a Cenote

    0.4 km

    Explore the Mayan ruins

    0.8 km

    Beach Time

    2.2 km

    Eco-parks

    6.8 km

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    Top Facilities

    wifi

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    All Facilities for Papagayo Hotel Boutique

    Category Facilities
    Others wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Family rooms, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
    Bathroom Shower, Private bathroom, Toilet paper, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Air conditioning, Wardrobe or closet, Extra long beds (> 2 metres), Desk, Private entrance, Seating Area, Mosquito net, Safety deposit box, Fan.
    Food & Drink Coffee machine, Refrigerator, Electric kettle, Dining area, Microwave, Kitchen, Dining table.
    Safety & security 24-hour security, Fire extinguishers.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Linen.
    Media & Technology Cable channels, TV, Flat-screen TV.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, 24-hour front desk.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Transport Airport shuttle, Airport shuttle (additional charge), Airport drop off, Airport pick up.
    Outdoor & View Terrace.

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