Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only, Playa del Carmen, Mexico

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Suite with Garden View

Max 3 Adults

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This suite's special feature is the hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

Suite with River View

Max 3 Adults

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This quadruple room offers a hot tub. Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.

Suite with Sea View

Max 3 Adults

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The hot tub is a top feature of this suite. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

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Location & Nearby Places

7.2 Km from city center

Carr. Chetumal - Puerto Juárez Km. 282

4 Nearby Attractions

Eco-parks

0.0 km

Beach Time

4.6 km

Visit a Cenote

6.5 km

Explore the Mayan ruins

7.2 km

All Facilities for Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Tennis equipment, Cycling, Movie nights, Snorkelling, Beach, Tennis court, Temporary art galleries, Themed dinner nights, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Air purifiers, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Adult only, Soundproof rooms, Lift.
Accessibility	Upper floors accessible by elevator.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Slippers, Spa bath, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Sofa bed, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Tile/marble floor, Private pool, Ironing facilities, Plunge pool, Socket near the bed, Air conditioning, Desk, Hot tub.
Food & Drink	Wine/champagne, Breakfast in the room, Coffee machine, Special diet menus (on request), Room service, Snack bar, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm, Carbon monoxide detector.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Lockers.
Media & Technology	Laptop safe, Flat-screen TV, Telephone, Cable channels, TV, Streaming service (like Netflix).
Common areas	Sun terrace, Garden, Chapel/shrine.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Valet parking, ATM/cash machine on site, Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General	Parking, Private parking, Parking on site, Pets allowed, Free parking, WiFi available in all areas.
Entertainment and family services	Nightclub/DJ, Entertainment staff, Evening entertainment.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Steam room, Solarium, Beachfront, Beauty Services, Pool with view, Light therapy, Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Hair cut, Make up services, Body wrap, Water slide, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Outdoor pool, Manicure, Personal trainer, Waxing services, Fitness/spa locker rooms, Hair treatments, Hot tub/Jacuzzi, Private beach area, Body treatments, Pedicure, Pool bar, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service, Airport shuttle, Airport shuttle (free), Airport pick up, Shuttle service (free), Accessible parking, Airport drop off, Parking garage.
Outdoor & View	Terrace, River view, Pool view, View, Sea view, Balcony, Garden view.
Shops	Barber/beauty shop, Minimarket on site.

Guest Ratings For This Property

9.4

Based on 1581 Reviews

100% verified reviews

Comfort

9.69

Cleanliness

9.73

Value For Money

9.05

Facilities

9.7

Reviewers Mention About Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Hotel Xcaret Arte is praised for its stunning setting, beautiful architecture, and spacious, clean rooms. Some reviewers mention the need to reserve dinners in advance, but overall, the food is deeme (Read More)d better than most all-inclusive hotels. The staff receives mixed reviews, with some going above and beyond and others falling short. However, the service is generally friendly. The hotel offers a variety of activities and nearby attractions, and the included parks and excursions add to the overall experience. Some areas for improvement include better signage for navigating the hotel and a heated swim-up pool.

Guest Reviews

Eugenia

young couple

9.0

Superb

My favorite place!

Everything is amazing.

We couldn't get a reservation on the restaurants. The line in check in can take long. In our check out, we couldn't eat after 6 pm.

Published on 04 Jan 2024

Yankun

family with young children

8.0

Very good

We went to 5 parks during the stay so didnt get chance to explore more inside hotel. But it was very nice experience. W

It has everything you need for vacation!

AC made the room too cold, we were never able to reserve a restaurant, and the restaurants always had a 2 hour line

Published on 29 Dec 2023

Dominika

family with young children

10.0

Exceptional

Amazing location food was exceptional.

Not being able to visit the restaurants at Xcaret Mexico

Published on 28 Dec 2023

Veronica

family with young children

9.0

Superb

I love the hotel but dont come during Christmas time. No party

No party in christmas!!

Published on 26 Dec 2023

Jeonghyun

young couple

10.0

Exceptional

Best place for Honeymoon

Room service All fun Inclusive KIND staffs Bathing facilities

High price

Published on 24 Dec 2023

Lauren-jodie

young couple

8.0

Very good

Great honeymoon, avoid the destination club talk.

Everything included/the property

The reservation only restaurants were super hit or miss! They target you for a meeting about their destination club for 90 minutes, really its 3 hours of them trying to sell you a convoluted time share and refuse to take no for an answer. Really ruined our trip.

Published on 18 Dec 2023

Cortez

young couple

10.0

Exceptional

The room was so nice, the parks were amazing, the tours were great, the food was so delicious and the overall experience was so exceptional that it make me feel I was in paradise.

Just a couple of employees were not very nice. But most of them were really friendly.

Published on 18 Dec 2023

Maria

young couple

5.0

Passable

The parks

The staff Food quality

Published on 18 Dec 2023

Maria

young couple

10.0

Exceptional

My dream vacation

The place is beautiful, the room was comfortable and very clean. All the restaurants are great and the food is amazing. The staff was very kind and always helpful. I was celebrating my birthday and they left a nice surprise in my room.

I have no complaints

Published on 14 Dec 2023