Resort
Ranked 9 out of 48 resorts in Playa del Carmen
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Deluxe Room
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Deluxe Concierge
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Junior Suite
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Royal Level Suite
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Royal Level Luxury
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6.6 Km from city center
Carretera Federal Chetumal- Puerto Juarez Km 282, 307
4 Nearby Attractions
Eco-parks
0.6 km
Beach Time
4.0 km
Visit a Cenote
5.9 km
Explore the Mayan ruins
6.5 km
Category | Facilities |
---|---|
Activities | Water sport facilities on site, Tennis equipment, Beach, Tennis court, Billiards, Darts, Themed dinner nights, Mini golf, Archery, Snorkelling, Table tennis, Diving, Bingo. |
Business facilities | Business centre. |
Cleanliness & disinfecting | Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay. |
Miscellaneous | Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area. |
Safety features | Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals. |
Accessibility | Upper floors accessible by stairs only, Upper floors accessible by elevator, Toilet with grab rails. |
Bathroom | Private bathroom, Spa bath, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bathrobe. |
Room Amenities | Drying rack for clothing, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Iron, Safety deposit box, Fan, Hot tub, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Socket near the bed. |
Food & Drink | Wine/champagne, Snack bar, Restaurant, Minibar, Kid-friendly buffet, Dining table, Coffee machine, Fruits, Special diet menus (on request), Dining area, Outdoor furniture, Room service, Tea/Coffee maker, Bar. |
Safety & security | Smoke alarms, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas. |
Services | Free WiFi, WiFi, Internet services. |
Cleaning services | Daily housekeeping, Laundry. |
Services & Extras | Towels, Wake up service/Alarm clock, Key card access, Alarm clock, Towels/sheets (extra fee), Wake-up service, Lockers. |
Media & Technology | Cable channels, Flat-screen TV, Telephone. |
Common areas | Sun terrace, Games room, Garden, Shared lounge/TV area. |
Food & drink safety | All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation. |
Reception services | Concierge service, ATM/cash machine on site, 24-hour front desk, Invoice provided, Tour desk, Luggage storage, Currency exchange. |
General | Parking, Free parking, Parking on site, WiFi available in all areas. |
Physical distancing | Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed. |
Entertainment and family services | Evening entertainment, Kids' club, Nightclub/DJ, Children's playground, Indoor play area, Board games/puzzles, Entertainment staff, Babysitting/child services. |
Pool and wellness | Sun umbrellas, Outdoor pool (all year), Solarium, Massage, Beachfront, Pool with view, Spa/wellness packages, Outdoor pool, Spa lounge/relaxation area, Fitness/spa locker rooms, Swimming pool, Private beach area, Swimming Pool, Fitness centre, Couples massage, Fitness classes, Neck massage, Fitness, Spa facilities, Salt-water pool, Pool bar, Spa and wellness centre, Full body massage, Sun loungers or beach chairs. |
Transport | Accessible parking, Car hire, Airport drop off, Airport shuttle, Airport shuttle (additional charge), Airport pick up. |
Outdoor & View | Terrace, View. |
Shops | Barber/beauty shop, Minimarket on site. |
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