Riu Lupita - All Inclusive

Paseo Xaman - Ha Mz20 Lt1, Playacar
8.2
1101 reviews

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This property has been featured in "48 Resorts In Playa-Del-Carmen ".

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Room Types Available

Standard Double Room
  • Max 3 Adults
    •

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    The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a safe deposit box, a flat-screen TV with satellite channels and a balcony.

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    Family Room
  • Max 4 Adults
    •

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    This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 3 beds.

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    About This Property

    Riu Lupita - All Inclusive has free bikes, garden, a shared lounge and terrace in Playa del Carmen. Among the facilities of this property are a restaurant, a 24-hour front desk and an ATM, along with (Read More) free WiFi throughout the property. The resort features an outdoor swimming pool, fitness centre, nightclub and a kids' club. The resort will provide guests with air-conditioned rooms with a wardrobe, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. At Riu Lupita - All Inclusive every room comes with bed linen and towels. The accommodation offers a buffet or American breakfast. You can play table tennis and tennis at this 5-star resort, and the area is popular for windsurfing and snorkelling. Playa del Carmen Maritime Terminal is 2.6 km from Riu Lupita - All Inclusive, while ADO International Bus Station is 3.6 km away. The nearest airport is Cozumel International Airport, 33 km from the resort.

    Riu Lupita - All Inclusive is featured in

    Guest Ratings For This Property

    8.2
    Based on 1101 Reviews
    100% verified reviews

    Comfort

    8.54

    Cleanliness

    8.61

    Value For Money

    8.38

    Facilities

    8.25

    Guest Reviews

    Brian
    young couple
    8.0
    Very good
    Short but Good!
    Everything!
    Security of Playacar was a bit aggressive. I would've liked for more direction on arrival or for an airport shuttle. Getting from the airport by bus, or airport shuttle is a bit confusing and upon reaching out to the hotel didn't hear back.

    Published on 03 Jan 2024

    Enrique
    family with young children
    1.0
    Bad
    Not a 5 star, avoid!!!!!
    Not a 5 stars hotel. Not a 5 stars. It has got the Riu name but not a resort worth the name. Old, mold-smelling rooms. Villas that were bought by the chain and are offered as something that is not the real thing. Far from beach, you hace to take a bus and ride 15 min to the beachclub next to the real Riu resorts. Then the access is like a staff entry passage, only for Lupita "guests". Only one buffet working restaurant, the other 2 are for 20 people and always full. Worst receptionists ever. Worst client service. Added 10k mxn for a 5 yr old child.
    Not a 5 stars hotel. Not a 5 stars. It has got the Riu name but not a resort worth the name. Old, mold-smelling rooms. Villas that were bought by the chain and are offered as something that is not the real thing. Far from beach, you hace to take a bus and ride 15 min to the beachclub next to the real Riu resorts. Then the access is like a staff entry passage, only for Lupita "guests". Only one buffet working restaurant, the other 2 are for 20 people and always full. Worst receptionists ever. Worst client service. Added 10k mxn for a 5 yr old child. Old moldy rooms, old smelly mattresses. Not worth at all.
    (Read More)

    Published on 31 Dec 2023

    Duncan
    solo traveller
    9.0
    Superb
    very enjoyable
    Food was fab - especially the fish. All clean, staff very friendly. In same complex as other hotels, bus punctual for the beach. easy to explore from.

    Published on 28 Dec 2023

    Paula
    with friends
    2.0
    Very poor
    The people are great the activities are boring the food is nasty
    Its not at the beach the picture shows the property at the beach not true
    The food is nasty I spoke with a lot of people and they said all Riu propertys there food is nasty so not stay here

    Published on 10 Dec 2023

    Igor
    family with young children
    7.0
    Good
    Good
    Kitchen is very good
    Hotel facilities are very outdated , Wished that beach towels were available at the beach so no need to carry it all the way from hotel

    Published on 10 Dec 2023

    Alexandra
    young couple
    10.0
    Exceptional
    Exceptional
    We stayed there for a week and it was amazing. The hotel has a bus that will leave you close to the center and its great if you wanna go to central bus station or to the ferry. The staff was always super nice and kind to us, every day the food was nice and the hotel was organizing new activities by the beach and as well in the hotel- during the day and in the evening. The beach was amazing with clear water and free kayak service.

    Published on 27 Nov 2023

    Adedayo
    young couple
    1.0
    Bad
    I will never be back here again!
    Absolutely nothing.
    The front staff members called fenando is rude & unfriendly. This is the worst hotel I have ever stayed in. Americans stay away from this horrible hotel.

    Published on 26 Nov 2023

    Walter
    family with young children
    5.0
    Passable
    Just ok
    Food was good and rooms.
    Service after midnight at the Bar. Just because didnt leave any tips had to be waiting and waiting to take my order. They werent even busy .

    Published on 25 Nov 2023

    Derrick
    family with young children
    8.0
    Very good
    Overall stay was really exceptional!!
    RIU Lupita was very nice. The staff was professional and knowledgeable. Location was good, great food, all the activities were lovely, and cleanliness was up to par.
    The warmth of some of the food could've been better.

    Published on 08 Nov 2023

    Katalin
    young couple
    9.0
    Superb
    Nice hotel with lot of services
    Nice facility, good food and huge variaty of foods in different restaurants. Quiet area. Wildlife (raccoons everywhere and they are really cute)

    Published on 30 Oct 2023

    Location & Nearby Places

    Playacar Fase II (2.6 Km from city center)

    Paseo Xaman - Ha Mz20 Lt1, Playacar

    4 Nearby Attractions

    Beach Time

    0.5 km

    Visit a Cenote

    2.0 km

    Explore the Mayan ruins

    2.6 km

    Eco-parks

    4.6 km

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    Top Facilities

    parking

    bar

    wifi

    pool

    See All Facilities

    All Facilities for Riu Lupita - All Inclusive

    Category Facilities
    Activities Water sport facilities on site, Live music/performance, Windsurfing, Live sport events (broadcast), Tennis court, Snorkelling, Golf course (within 3 km), Table tennis.
    Others parking, bar, wifi, pool.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Access to health care professionals.
    Bathroom Shower, Private bathroom, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Air conditioning, Wardrobe or closet, Clothes rack, Socket near the bed, Safety deposit box, Fan.
    Food & Drink Fruits, Restaurant, Minibar, Outdoor furniture.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, Smoke alarms.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Wake-up service, Towels, Linen.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area, Garden.
    Reception services Tour desk, ATM/cash machine on site, 24-hour front desk.
    Entertainment and family services Evening entertainment, Kids' club, Entertainment staff, Nightclub/DJ.
    Pool and wellness Sun umbrellas, Public Bath, Massage, Fitness centre, Beauty Services, Fitness classes, Spa/wellness packages, Fitness, Spa facilities, Spa and wellness centre, Spa lounge/relaxation area, Sun loungers or beach chairs.
    Transport Car hire.
    Outdoor & View Terrace, Balcony.

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