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Platinum Yucatan Princess All Inclusive Suites & Spa Resort - Adults Only

Prolongación 5ta Avenida Manzana 20 Lote 006 - Show on map

Ranked 18 out of 47 resorts in Playa del Carmen

8.2
1131 reviews

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About Platinum Yucatan Princess All Inclusive Suites & Spa Resort - Adults Only

Treat yourself to a blissful retreat at Platinum Yucatan Princess All Inclusive Suites & Spa Resort - Adults Only. This luxurious and grand property provides refined modern rooms with an elegant atmo (Read More)sphere. Amenities include a beachfront, an outdoor pool, multiple on-site restaurants, a bar, a sauna, a fitness centre, a tennis court, and a spa and wellness centre, making it suitable for a relaxing vacation.

Room Types Available

Deluxe Suite Platinum
  • Max 2 Adults
    •

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    The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

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    Deluxe Junior Suite with Pool Access
  • Max 3 Adults
    •

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    This suite features a pool with a view. Boasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a dining area as well as garden views. The unit offers 1 bed.

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    Deluxe Junior Suite
  • Max 3 Adults
    •

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    This suite has a balcony, minibar and bathrobe. Breakfast and lunch are served in the buffet.

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    Deluxe Suite Platinum with Pool Access
  • Max 3 Adults
    •

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    This suite has a spa bath, seating area and iPod dock. Also, you will find a pillow menu, a la crte breakfast and lunch, and a special dinner. A 24-hour concierge service and access to the spa's aqua circuit are also included.

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    Honeymoon Suite (Adults over 18 years old only)
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

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    Honeymoon Suite Swimout (Adults over 18 years old only)
  • Max 2 Adults
    •
  • 4 Photos available
    •

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    Guests will have a special experience as this suite provides a pool with a view. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

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    Guest Ratings For This Property

    8.2
    Based on 1131 Reviews
    100% verified reviews

    Comfort

    8.56

    Cleanliness

    8.55

    Value For Money

    8.25

    Facilities

    8.49

    Guest Reviews

    Michelle
    with friends
    9.0
    Superb
    Absolutely fabulous. Loved the food, the swim out room, the entertainment, facilities and beach.
    second time here and we loved it again. Staff are truly what makes it special.

    Published on 04 Jan 2024

    Laura
    group
    5.0
    Passable
    Would not recommend to anyone.
    The staff were very friendly.
    The pool was too cold, the cushions and umbrellas needed to be replaced, and the beach was not good to many rocks, I cut my foot and it took over a week to heal. Low-end liquor in the rooms. Should provide a free shuttle from and to the airport at the cost of the room. Paid for a king bed and got a room with 2 full beds, the room was not set side by side with a traveling friend

    Published on 02 Jan 2024

    Jesse
    young couple
    1.0
    Bad
    When I asked for help from Brian at the concierge desk to let my friend through security to pick me up to go to town, he
    Mold and old rusty fixtures
    Old building. Not well maintained. Food is average. Far from everything. Beach is in rough shape.

    Published on 29 Dec 2023

    Jackie
    with friends
    6.0
    Pleasant
    We had a great time with great friends. And entertainment was really good. Enjoyed the Michael Jackson tribute.
    The grounds were very pretty and close to the beach. The rooms were nice and big and very clean.
    The view from our room. And they said balcony with a view. And all we had was trees. Closed in. And our room had a musty order smell. Everything in our suitcase smelled like the room. Even when we came home it smelled. They had a summa bar, but no other services while you laid out by the pool no waitresses and no poolside food.

    Published on 26 Dec 2023

    Valerie
    group
    8.0
    Very good
    I would highly recommend this resort to everyone..
    The food and hotel were fantastic..very comfortable and safe, and had a very nice short walk to the beautiful beach!
    Some of the staff that worked there, we thought could have been a little more friendly..the bar which had some of the friendliest bartenders, was the smaller pool..not the main pool...Deysi and David, the best and also Jacinto..

    Published on 23 Dec 2023

    Neshaa
    young couple
    10.0
    Exceptional
    MY STAY WAS AMAZING ME AND MY HUSBAND HAD FUN
    IT WAS SO MUCH TO LIKE I DONT SEE HOW ANYBODY COULD NOT LIKE THAT PLACE EVERYTHING WAS BEAUTIFUL :-)
    EVERYTHING WAS PERFECT

    Published on 11 Dec 2023

    Sharon
    family with young children
    9.0
    Superb
    Overall amenities were fabulous but a couple of issues that management would not resolve.
    The staff were amazing. They work tirelessly to make everyones stay incredible. Above and beyond! Loved the pools, the spa, the restaurants. Very classy location. Excellent concerts. Foam pool party was a highlight. Pool staff so energetic and fun! Stayed for a week.
    We had black mold in our room. You could smell it very strong. It was visible in bath tub screen. There were black mold spores on our sheets and pillow cases. We were told by concierge it was from the dryers. They wouldnt give us another room because the concierge said a lot of rooms are like that. Interesting that we visited friends rooms who did not have it on their sheets, nor did they have a mildly snell and visible black mold. We did hear another guest complaining about the same issue with no true resolution. They did replace the sheets and there were no black marks on them. My daughter got sick with sinus and chest cold and mid way through our stay we both got diarrhea and still have it upon our return. We were acquainted with a group of 56 other people of which a lot of people had the same gastrointestinal issues.
    (Read More)

    Published on 08 Dec 2023

    Debra
    group
    7.0
    Good
    Great place to come unwind with friends, something for everyone.
    My room had a view of the main pool and nice facilities. The buffet had good food and great staff.
    beer selection. beach was small and crowded.

    Published on 04 Dec 2023

    Rivera
    young couple
    3.0
    Poor
    Poor
    Nothing
    The rooms, we got there and the hotel staff put me in a double room when I asked for a king size room.

    Published on 03 Dec 2023

    Casira
    young couple
    8.0
    Very good
    Very good
    Seeing all the wildlife was very fun!
    There were a lot of gnats and bugs in the halls outside our room.

    Published on 01 Dec 2023

    Location & Nearby Places

    6.3 Km from city center

    Prolongación 5ta Avenida Manzana 20 Lote 006 - Show on map

    4 Nearby Attractions

    Explore the Mayan ruins

    6.4 km

    Visit a Cenote

    7.0 km

    Beach Time

    8.9 km

    Eco-parks

    13.5 km

    Top Facilities

    Bar

    Wifi

    Spa

    Beach

    Pool

    Garden

    Concierge service

    Food

    See All Facilities >

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