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Resort

BlueBay Grand Esmeralda-All Inclusive

Ranked 28 out of 48 resorts in Playa del Carmen

7.2
(955 reviews)

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About BlueBay Grand Esmeralda-All Inclusive

BlueBay Grand Esmeralda-All Inclusive is a contemporary luxurious property with a mesmerising view of the sea. With well-furnished cosy rooms, the accommodation has a serene ambiance with modern decor. The amenities include two on-site restaurants serving delectable food, a bar, a beachfront, an outdoor pool, a private beach area, a garden, a terrace, a fitness centre, and a spa and wellness centre. Along with a business centre, the accommodation also provides karaoke, windsurfing, and snorkelling facilities, making it suitable for work and leisure.

Top Facilities

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Deluxe Garden View (2 adults and 1 child)

  • Max 2 Adults
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    This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with bath or shower, plus a hairdryer.You can also find in this room a balcony with garden views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances.Free standard Wi-Fi is included for 1 device per room. Up to 2 additional devices can also connect to the hotel's Wi-Fi network, at an extra cost of USD 2 per day. High-speed Wi-Fi is available at an extra cost.

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    Deluxe Garden View

  • Max 2 Adults
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    This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with bath or shower, plus a hairdryer.You can also find in this room a balcony with garden views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances.Free standard Wi-Fi is included for 1 device per room. Up to 2 additional devices can also connect to the hotel's Wi-Fi network, at an extra cost of USD 2 per day. High-speed Wi-Fi is available at an extra cost.

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    Deluxe Garden View (3 Adults)

  • Max 3 Adults
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    This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with bath or shower, plus a hairdryer.You can also find in this room a balcony with garden views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances.Free standard Wi-Fi is included for 1 device per room. Up to 2 additional devices can also connect to the hotel's Wi-Fi network, at an extra cost of USD 2 per day. High-speed Wi-Fi is available at an extra cost.

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    Deluxe Garden View (2 adults and 2 children)

  • Max 2 Adults
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    This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with bath or shower, plus a hairdryer.You can also find in this room a balcony with garden views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances.Free standard Wi-Fi is included for 1 device per room. Up to 2 additional devices can also connect to the hotel's Wi-Fi network, at an extra cost of USD 2 per day. High-speed Wi-Fi is available at an extra cost.

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    Deluxe with Partial Ocean View

  • Max 2 Adults
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    This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with bath or shower, plus a hairdryer.You can also find in this room a balcony with ocean views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances.Free standard Wi-Fi is included for 1 device per room. Up to 2 additional devices can also connect to the hotel's Wi-Fi network, at an extra cost of USD 2 per day. High-speed Wi-Fi is available at an extra cost.Gold Deluxe rooms also include:? Personalized check-in? 1 bottle of red wine and fruit plate on arrival? Beach towels in the room on arrival? Daily stocked minibar? Free 24-hour room service (delivery charge applies)? 1 free access per person per stay to the water circuit of the spa? 15% discount on spa treatments

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    Deluxe with Partial Ocean View (2 Adults and 1 Child)

  • Max 2 Adults
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    This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with bath or shower, plus a hairdryer. You can also find in this room a balcony with ocean views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances.Free standard Wi-Fi is included for 1 device per room. Up to 2 additional devices can also connect to the hotel's Wi-Fi network, at an extra cost of USD 2 per day. High-speed Wi-Fi is available at an extra cost.Gold Deluxe rooms also include:? Personalized check-in? 1 bottle of red wine and fruit plate on arrival? Beach towels in the room on arrival? Daily stocked minibar? Free 24-hour room service (delivery charge applies)? 1 free access per person per stay to the water circuit of the spa? 15% discount on spa treatments

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    Deluxe with Partial Ocean View (3 Adults)

  • Max 3 Adults
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    This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with shower and tub, plus a hairdryer. You can also find in this room a balcony with ocean views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances.Free standard Wi-Fi is included for 1 device per room. Up to 2 additional devices can also connect to the hotel's Wi-Fi network, at an extra cost of USD 2 per day. High-speed Wi-Fi is available at an extra cost.Gold Deluxe rooms also include:? Personalized check-in? 1 bottle of red wine and fruit plate on arrival? Beach towels in the room on arrival? Daily stocked minibar? Free 24-hour room service (delivery charge applies)? 1 free access per person per stay to the water circuit of the spa? 15% discount on spa treatments

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    Deluxe with Partial Ocean View (2 Adults and 2 Children)

  • Max 2 Adults
  • Read More

    This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with bath or shower, plus a hairdryer. You can also find in this room a balcony with ocean views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances.Free standard Wi-Fi is included for 1 device per room. Up to 2 additional devices can also connect to the hotel's Wi-Fi network, at an extra cost of USD 2 per day. High-speed Wi-Fi is available at an extra cost.Gold Deluxe rooms also include:? Personalized check-in? 1 bottle of red wine and fruit plate on arrival? Beach towels in the room on arrival? Daily stocked minibar? Free 24-hour room service (delivery charge applies)? 1 free access per person per stay to the water circuit of the spa? 15% discount on spa treatments

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    Deluxe Ocean View

  • Max 2 Adults
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    The spacious double room offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a shower.

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    Deluxe Ocean View (2 Adults and 1 Child)

  • Max 2 Adults
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    The spacious double room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower.

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    Deluxe Ocean View (2 Adults and 2 Child)

  • Max 2 Adults
  • Read More

    The spacious double room provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a shower.

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    Deluxe Ocean View (3 Adults)

  • Max 3 Adults
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    The spacious double room provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a shower.

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    Location & Nearby Places

    9.8 Km from city center

    Km 300 Carretera Federal Chetumal - Puerto Juarez.

    4 Nearby Attractions

    Explore the Mayan ruins

    9.9 km

    Visit a Cenote

    10.6 km

    Beach Time

    12.4 km

    Eco-parks

    17.0 km

    All Facilities for BlueBay Grand Esmeralda-All Inclusive

    Category Facilities
    Activities Live music/performance, Windsurfing, Billiards, Snorkelling, Beach, Tennis court, Table tennis.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Safety features Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Family rooms, Facilities for disabled guests, Lift.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Free toiletries, Hairdryer, Shower, Toilet, Bathrobe.
    Room Amenities Wardrobe or closet, Iron, Safety deposit box, Ironing facilities, Heating, Socket near the bed, Air conditioning, Fan.
    Food & Drink Wine/champagne, Coffee machine, Room service, Snack bar, Restaurant, Minibar, Fruits, Outdoor furniture, Bar.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Alarm clock.
    Media & Technology Telephone, Cable channels, TV, Radio.
    Common areas Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services ATM/cash machine on site, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
    General Parking, Private parking, Free parking, WiFi available in all areas.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Kids' club, Children's playground, Evening entertainment, Karaoke, Babysitting/child services.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Massage, Beachfront, Pool with view, Swimming pool, Swimming Pool, Fitness centre, Fitness, Outdoor pool, Hot tub/Jacuzzi, Private beach area, Massage chair, Sun loungers or beach chairs.
    Transport Car hire.
    Outdoor & View Terrace, Pool view, View, Sea view, Balcony, Garden view.
    Shops Barber/beauty shop.

    Guest Ratings For This Property

    7.2
    Based on 955 Reviews
    100% verified reviews

    Comfort

    7.6

    Cleanliness

    7.58

    Value For Money

    7.35

    Facilities

    7.18

    Guest Reviews

    Angela
    young couple
    2.0
    Very poor
    Very poor
    Nothing
    Everything

    Published on 04 Jan 2024

    Angela
    family with young children
    3.0
    Poor
    Poor
    Nothing good about
    all

    Published on 30 Dec 2023

    Anonymous
    family with young children
    3.0
    Poor
    A 2 star hotel at prices of a 4-5 star hotel
    Not much
    Everything. I had a room that smelled really bad. I had to ask around least for two days to get it changed. Towels in the room were dirty and old. They looked like towels used to clean floors. Beach and pool chairs are nit enough. As a result, if you want to get one, you need to be up at 6 am. Not even drinks were ok. They Constantly ran out of them and the line in the pool bar could take 20-30 mins. Service overall was really bad with under responsive and aggressive employees. They do not care when complaints are nade. Probably the worst hotel I have been in a while.

    Published on 28 Dec 2023

    John
    young couple
    8.0
    Very good
    Great time, lots of great things at this hotel
    Food and drinks were great. Room was a bit musty but we brought incense sticks and that took care of it. Loved the pool entertainment team.
    Beach not great, more of a pool hotel. Please get more chairs as there are not enough for this many guests.

    Published on 25 Dec 2023

    Edward
    young couple
    7.0
    Good
    Great time but need up dating
    Great
    The air in the room and old

    Published on 20 Nov 2023

    Posada
    group
    9.0
    Superb
    Perfect
    The nature, animals and pool
    The beach

    Published on 31 Oct 2023

    Ortega
    family with young children
    10.0
    Exceptional
    Exceptional
    All great, it is big everything is kinda far but if you don't mind a few walks is great lots of wild life and very green, love it

    Published on 28 Oct 2023

    Maria
    young couple
    10.0
    Exceptional
    All inclusive Wonderful Resort
    The resort was All inclusive so drinks and Buffet style meals were included. Staff everywhere were friendly and professional. 5 restaurants to choose from I enjoyed all of them! Entertainment and dancing available too.
    My only complaint is the night club needs a little touch up paint but I still enjoyed it all. The DJ was awesome and the dancing performers were amazing! Just Air conditioning needed closer to stage area.

    Published on 24 Oct 2023

    Bethany
    young couple
    10.0
    Exceptional
    Incredible food, amazing staff and adorable animals with lots to do. Great place that I will absolutely visit again
    Beautiful location, incredible beach and pools.
    I wish there were more pillows in the suits

    Published on 19 Oct 2023

    Bernard
    with friends
    9.0
    Superb
    Superb
    THE STAFF AND ACCOMMODATION WAS GREAT
    THE DROP IN THE INTERNET SIGNAL.

    Published on 25 Sep 2023

    BlueBay Grand Esmeralda-All Inclusive is featured in

    ₹274 Onwards