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Fairmont Mayakoba

Mayakoba (0 kms from )
Carretera Federal Cancun - Playa del Carmen Km 298

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About Fairmont Mayakoba

Nestled amidst the natural beauty of a tropical forest, offering a panoramic view of the sea, Fairmont Mayakoba is a splendid accommodation for a gratifying experience. This exquisite property houses (Read More) three on-site restaurants serving delectable cuisines, offering guests gourmet food. Guests can also enjoy on-site water sports facilities along with amenities including an outdoor pool, kids' pool, private beach area, gym, sauna, and spa. The accommodation also welcomes pets.

Room Types Available

Deluxe King Casita with Soaking Tub and Garden View
  • Max 3 Adults
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    This spacious, air-conditioned room with 2 large double or 1 extra large double bed features floor-to-ceiling windows opening out onto a large terrace or balcony. The spa-style bathroom with bath tub and separate shower includes Miller Harris toiletries, a make-up mirror and a bathrobe and slippers.

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    Fairmont King Room with Soaking Tub - Garden View
  • Max 3 Adults
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    This spacious, air-conditioned room is located in a low-rise bamboo building near the main lobby. It features floor-to-ceiling windows opening out onto a large terrace or balcony. It offers views of the pool, water canals or tropical forest. The bathroom with bath tub and separate shower includes Miller Harris toiletries, a make-up mirror and a bathrobe and slippers.

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    Signature King Casita with Soaking Tub and Lagoon View
  • Max 2 Adults
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    This spacious, air-conditioned room features floor-to-ceiling windows opening out onto a large terrace or balcony with views over the lagoon. The spa-style bathroom with bath tub and separate shower includes Miller Harris toiletries, a make-up mirror and a bathrobe and slippers.

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    Signature One-Bedroom King Casita with Sofa Bed and Lagoon View
  • Max 4 Adults
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    This suite features elegant high-ceilings and a wrap-around balcony overlooking the area's lagoons and canals. It has a large master bedroom and a separate seating area with a sofa bed.The private, four-piece marble bathroom includes a bathtub and a private shower stall. The seating area has a second bathroom. The suites come equipped with a flat-screen TV, a radio and a CD player.

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    Deluxe Casita with Two Queen Beds and Soaking Tub - Garden View
  • Max 4 Adults
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    This spacious, air-conditioned room with 2 double beds features floor-to-ceiling windows opening out onto a large terrace or balcony. The spa-style bathroom with bath tub and separate shower includes Miller Harris toiletries, a make-up mirror and a bathrobe and slippers.

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    Fairmont Queen Room with Two Queen Beds and Soaking Tub - Garden View
  • Max 4 Adults
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    This simple elegant rooms have generous windows that maximize the natural light and a private terrace or balcony. The spacious bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat-screen TV, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual-line telephones with voicemail.

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    Signature Casita with Two Queen Beds and Soaking Tub - Lagoon View
  • Max 4 Adults
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    The Signature Casita Rooms are scattered throughout the tropical forest. Each Casita has a private entrance and offers beautiful vistas of the resort's navigable water canals.The spacious spa-style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat-screen TV, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual-line telephones with voicemail.Connecting rooms available

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    Beach Area King Suite with Rooftop Pool and Sofa Bed - Butler Service
  • Max 3 Adults
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    Situated in the private area of the resort in Riviera Maya, just steps from the Caribbean sea, the Beach Area Casita offers exclusive butler service. These rooms feature a spacious marble bathroom with a luxurious soaking tub and a private glassed shower stall. There is a private spacious balcony, a flat-screen TV, Bose wave radio and CD player, as well as three dual-line telephones with voicemail.

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    Beach Area Casita with Two Queen Beds and Butler Service
  • Max 4 Adults
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    Situated in the private area of the resort in Riviera Maya, just steps from the Caribbean sea, the Beach Area Casita offers exclusive butler service. These rooms feature a spacious marble bathroom with a luxurious soaking tub and a private glassed shower stall. There is a private spacious balcony, a flat-screen TV, Bose wave radio and CD player, as well as three dual-line telephones with voicemail.

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    Beach Area King Casita with Butler Service
  • Max 2 Adults
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    Situated in the private area of the resort in Riviera Maya, just steps from the Caribbean sea, the Beach Area Casita offers exclusive butler service. These rooms feature a spacious marble bathroom with a luxurious soaking tub and a private glassed shower stall. There is a private spacious balcony, a flat-screen TV, Bose wave radio and CD player, as well as three dual-line telephones with voicemail.

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    Fairmont King Room with Soaking Tub - Panoramic Resort View
  • Max 2 Adults
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    The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a seating area, a flat-screen TV with cable channels and outdoor furniture. The unit has 1 bed.

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    Fairmont Queen Room with Two Queen Beds and Bath Tub - Panoramic Resort View
  • Max 4 Adults
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    The spacious quadruple room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. This quadruple room features a tea and coffee maker, a seating area, a flat-screen TV with cable channels and outdoor furniture. The unit offers 2 beds.

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    Beach Front Casita with Two Queen Beds and Private stairway to the beach - Butler Service
  • Max 4 Adults
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    A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious quadruple room. The unit offers 2 beds.

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    Beach Front Premium Suite wth Infinity Pool and Butler Service
  • Max 3 Adults
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    Guests will have a special experience as this suite offers a pool with a view. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

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    Bambu King suite with Infinity Pool and Resort View - Butler Service
  • Max 4 Adults
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    The infinity pool is the standout feature of this suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

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    Coral King Suite with Infinity Pool and Lagoon View - Butler Service
  • Max 3 Adults
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    The infinity pool is the standout feature of this suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. Featuring outdoor furniture, this suite also features air conditioning, a private entrance and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Tortuga Presidential King Suite with Infinity Pool and Lagoon View - Butler Service
  • Max 3 Adults
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    Guests will have a special experience as the suite provides a infinity pool. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. This suite features air conditioning, a private entrance, a flat-screen TV with cable channels and outdoor furniture. The unit has 1 bed.

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    Camaleon Presidential King Suite with Two Queen Beds and Infinity Pool - On the Beach
  • Max 6 Adults
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    Guests will have a special experience as this suite features a infinity pool. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as sea views. The unit has 3 beds.

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    Beach Front King Suite with Infinity Pool and Butler Service
  • Max 3 Adults
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    This suite provides a pool with a view. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.

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    Signature Casita Suite with Two Queen Beds and Lagoon View,
  • Max 4 Adults
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    The suite features air conditioning. The unit has 3 beds.

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    Fairmont Mayakoba is featured in

    Guest Ratings For This Property

    9.0
    Based on 289 Reviews
    100% verified reviews

    Comfort

    9.48

    Cleanliness

    9.41

    Value For Money

    7.96

    Facilities

    9.28

    Guest Reviews

    David
    young couple
    4.0
    Disappointing
    Bad service, very expensive - low quality, cheap
    Location I guess
    The staff could be better trained in how to deal with guests on a so called 5 diamond hotel. To be honest the service is the same as a holiday inn, the paid price is far from its value. Facilities are also cheap

    Published on 03 Jan 2024

    Jeffrey
    family with young children
    9.0
    Superb
    Wonderful resort, wonderful customer service, good food, very pleasant stay...not a great value.
    Grounds were very pleasant. Staff was fabulous-- truly first rate-- in all aspects. Given the size of the place and the number of staff that we dealt with, we didn't have a single negative experience.
    This is a very expensive resort. Even beyond the room rates, the meals were very expensive in relation to the quality of the food (which was very good relative to what's available in Playa Del Carmen), and almost all the activities cost money too. The one really bad meal I had was at their steak house--I have never had a bad steak at steak house but this one...inedible. The other thing I didn't care aesthetically was the double barrier they created around their sea swim area- it's really the only blight on an otherwise beautiful view.

    Published on 27 Dec 2023

    Vamsi
    family with young children
    10.0
    Exceptional
    Perfect family vacation spot.
    The Brisas beach restaurant and beach club were great. Love that its nestled in nature in a mangrove forest. Breakfast was perfect. Wonderful staff. Will visit again.
    Some restaurants like Fuego need a reservation a few days in advance.

    Published on 18 Dec 2023

    Baldemar
    young couple
    5.0
    Passable
    Disappointing!
    I payed extra for a panaromic view and we did not have a panaromic view!

    Published on 14 Dec 2023

    Neha
    family with young children
    9.0
    Superb
    Superb
    Family friendly, upscale and secured and clean

    Published on 10 Dec 2023

    Carlos
    family with young children
    9.0
    Superb
    Superb
    Excellent facilities
    Food and drinks are extremely expensive

    Published on 30 Nov 2023

    Nadia
    family with young children
    7.0
    Good
    Ritz Carlton pricing without the service or quality.
    Beautiful location with a very nice eco-vibe away from the main city of Playa Del Carmen. Love that this was situated in a lush lagoon area with lots of wildlife.
    The pricing here is astronomical it rivals Tulum without the glitz the glam of the service. The staff was polite but not extremely attentive or very helpful. You had to go out of your way to get their attention. There was no language barrier as my mother is native language is spanish and I also speak spanish fluently. There is a big tipping culture so if you don't tip at minimum 15-20% on everything they will not give you great service. Coffee and snacks are easily 35-40 USD, everything seems to be a premium price, despite this being a resort being priced in the top 10% of the area. Everything seemed to be extra. The complementary activities were completely booked throughout our stay. It was hard to find bikes, and there were long waits for the transfer to the lobby and beach. The rooms have a nice feel, but not overly renovated staying true to the eco-vibe. Overall it was a cute place but not worth the value for the money.

    Published on 25 Nov 2023

    Tahira
    young couple
    9.0
    Superb
    Very enjoyable
    Very nice room. Hotel facilities also very good
    There should have been more extensive menus at the restaurants. Also it was difficult to book a table at some of the restaurants - this was a problem for us as we were only staying for 3 nights. In addition we were unable to book any of the complementary activities eg boat trips - we were told that there was no availability during the 3 days of our stay. I would think the Fairmont should have increased capacity of these activities if there was such demand from guests

    Published on 24 Nov 2023

    Jacqueline
    family with young children
    10.0
    Exceptional
    wonderful will return
    beautiful grounds, bikes to get around, beautiful views,location amazing, food incredible, pool lovely
    Quite pricey

    Published on 21 Nov 2023

    Kent
    young couple
    8.0
    Very good
    Lovely place, meals disappointing.
    Meals were incedibly over-priced and not up to standards of the facility. We ended up eating off-premises most of the time.

    Published on 19 Nov 2023

    Location & Nearby Places

    Mayakoba (7.9 Km from city center)

    Carretera Federal Cancun - Playa del Carmen Km 298

    4 Nearby Attractions

    Explore the Mayan ruins

    8.0 km

    Visit a Cenote

    8.7 km

    Beach Time

    10.5 km

    Eco-parks

    15.1 km

    Top Facilities

    parking

    bar

    See All Facilities

    All Facilities for Fairmont Mayakoba

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guests have the option to cancel any cleaning services for their accommodation during their stay, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser.
    Miscellaneous Family rooms, Facilities for disabled guests, Lift, Non-smoking rooms, Pet basket, Designated smoking area, Allergy-free room, Pet bowls.
    Accessibility Entire unit located on ground floor.
    Bathroom Additional bathroom, Slippers, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Additional toilet, Free toiletries, Sauna, Toilet, Bathrobe.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Security alarm, Smoke alarms, CCTV outside property.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Linen, Wake-up service, Key card access, Alarm clock.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation.
    Reception services Valet parking, Invoice provided, Tour desk, 24-hour front desk, ATM/cash machine on site, Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
    Entertainment and family services Strollers, Kids' club, Children's playground, Evening entertainment, Indoor play area, Kids' outdoor play equipment, Baby safety gates, Board games/puzzles, Babysitting/child services.
    Pool and wellness Steam room, Solarium, Massage, Beauty Services, Spa/wellness packages, Swimming pool, Water slide, Fitness centre, Spa facilities, Outdoor pool, Manicure, Fitness/spa locker rooms, Private beach area, Body treatments, Pedicure, Spa and wellness centre, Sun loungers or beach chairs, Sun umbrellas, Outdoor pool (all year), Kids' pool, Beachfront, Body scrub, Spa lounge/relaxation area, Yoga classes, Public Bath, Body wrap, Swimming Pool, Fitness classes, Fitness.
    Shops Barber/beauty shop.
    Activities Water sport facilities on site, Aerobics, Cycling, Squash, Snorkelling, Bike tours, Beach, Themed dinner nights, Tour or class about local culture, Live music/performance, Windsurfing, Tennis equipment, Hiking, Movie nights, Canoeing, Tennis court, Cooking class, Walking tours, Archery, Golf course (within 3 km).
    Safety features Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Thermometers for guests provided by property, Air purifiers, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
    Room Amenities Sofa, Clothes rack, Private entrance, Iron, Private pool, Interconnected room(s) available, Socket near the bed, Air conditioning, Desk, Fan, Cleaning products, Hypoallergenic, Sofa bed, Wardrobe or closet, Dressing room, Seating Area, Safety deposit box, Tile/marble floor, Ironing facilities.
    Food & Drink Wine/champagne, Grocery deliveries, Breakfast in the room, Coffee machine, Special diet menus (on request), Kid meals, BBQ facilities, Room service, Restaurant, Bar, Snack bar, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
    Services Internet services, Free WiFi, WiFi.
    Media & Technology Flat-screen TV, TV, Laptop safe, Satellite channels, Telephone, Pay-per-view channels, Cable channels, Radio.
    Common areas Sun terrace, Chapel/shrine, Garden.
    General Parking, Private parking, Free parking, Parking on site, Pets allowed, WiFi available in all areas.
    Physical distancing Mobile app for room service, Cashless payment available, Single-room air conditioning for guest accommodation.
    Transport Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Accessible parking.
    Outdoor & View Lake view, Balcony, Terrace, Patio, Landmark view, View, Sea view, Garden view.
    Bath/Hot spring Open-air bath.
    ₹234 Onwards