Banyan Tree Mayakoba, Playa del Carmen, Mexico | Photos, Reviews & Deals @Holidify

About Banyan Tree Mayakoba

Enjoy a lavish retreat at Banyan Tree Mayakoba, close to El Camaleón Golf Course and Cancun International Airport. Boasting eleven on-site restaurants and three bars, this five-star accommodation also houses two outdoor pools, a beachfront, and a private beach area. Other amenities at this pet-friendly accommodation include a sun terrace, a fitness centre, a jacuzzi, a sauna, and a spa and wellness centre.

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Bliss Pool Villa

Max 3 Adults

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This villa features soaring ceilings and it is tastefully furnished with Mayan-inspired bed, lamps and talavera earthenware sinks. There is a living and outdoor dining areas, a spacious bathroom and a private landscaped garden. It has its own outdoor bathtub, a private swimming pool and an outdoor terrace.

Serenity Pool Villa With Living Room

Max 3 Adults

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This villa is equipped with separate living and study pavilions and tastefully furnished with Mayan-inspired bed, lamps and talavera earthenware sinks. It has a living and outdoor dining areas, a spacious bathroom and a private landscaped garden. There is a private swimming pool and outdoor whirlpool.

Three-Bedroom Family Residence

Max 6 Adults

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This 3-story, 3-bedroom golf view residence offers peaceful, secluded spaces surrounded by lush, untouched nature. It features a sun-drenched roof deck lounge, a private pool, outdoor dining area and magnificent views of the golf course. It also comes with spacious living area equipped with large LCD TV, dining room and sunny balcony. The master bedroom comes equipped with a king-sized bed, LCD TV and bath tub, while the second and third bedrooms contain a queen and two twin beds respectively. All three bedrooms come with full private bathrooms.

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Location & Nearby Places

Mayakoba (7.6 Km from city center)

Carretera Federal Chetumal Puerto Juarez

4 Nearby Attractions

Explore the Mayan ruins

7.6 km

Visit a Cenote

8.3 km

Beach Time

10.2 km

Eco-parks

14.8 km

All Facilities for Banyan Tree Mayakoba

Category	Facilities
Activities	Water sport facilities on site, Tennis equipment, Cycling, Live sport events (broadcast), Snorkelling, Bike tours, Beach, Tennis court, Cooking class, Fishing, Walking tours, Themed dinner nights, Archery, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Wheelchair accessible, Allergy-free room, Pet bowls.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Wardrobe or closet, Clothes rack, Private entrance, Seating Area, Iron, Safety deposit box, Tile/marble floor, Private pool, Ironing facilities, Hardwood or parquet floors, Socket near the bed, Air conditioning, Infinity pool, Desk.
Food & Drink	Wine/champagne, Stovetop, Breakfast in the room, Kitchenette, Coffee machine, Special diet menus (on request), Kid meals, Dining area, BBQ facilities, Outdoor dining area, Room service, Refrigerator, Electric kettle, Snack bar, Microwave, Restaurant, Minibar, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Security alarm.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Laptop safe, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV.
Common areas	Sun terrace, Garden, Chapel/shrine.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services	Valet parking, ATM/cash machine on site, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General	Parking, Private parking, Parking on site, Pets allowed, Free parking.
Entertainment and family services	Kids' club, Children's playground, Indoor play area, Board games/puzzles, Babysitting/child services.
Pool and wellness	Outdoor pool (all year), Steam room, Massage, Beachfront, Beauty Services, Spa/wellness packages, Body scrub, Yoga classes, Swimming pool, Foot massage, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Outdoor pool, Personal trainer, Back massage, Hot tub/Jacuzzi, Private beach area, Neck massage, Body treatments, Pool bar, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
Outdoor & View	Terrace, Patio, Lake view, Pool view, Landmark view, View, Inner courtyard view, Sea view, Garden view, Balcony.
Shops	Barber/beauty shop.

Guest Ratings For This Property

9.3

Based on 159 Reviews

100% verified reviews

Comfort

9.62

Cleanliness

9.48

Value For Money

8.12

Facilities

9.51

Guest Reviews

Eleanor

family with young children

10.0

Exceptional

Comfortable and spacious suite, excellent services and restaurants, beautiful resort

We stayed in an oceanfront suite which was very spacious. There was a private pool, and the open bathroom was spacious. The shower was equipped with steam options, making daily shower quite enjoyable. The staff was very friendly and helpful. The restaurant choices (Italian, Thai, seafood, steak) were excellent. The property was huge, but we were able to get around with bikes that came with the room, and golf cart transportation service was always available. Overall, we really enjoyed our stay!

Published on 18 Dec 2023

Plus

young couple

10.0

Exceptional

Best I have ever stayed in :)

Published on 04 Dec 2023

Jeremy

family with young children

10.0

Exceptional

Everything

It rained alot! (not the propertys fault)

Published on 19 Nov 2023

Williams

young couple

9.0

Superb

Really enjoyed it, the view and location were amazing and the staff were very helpful

Breakfast was excellent albeit a bit expensive Room was amazing and the view was excellent All the staff were friendly and welcoming

It was very expensive for the extras Otherwise nothing not to like!

Published on 16 Oct 2023

Rangel

young couple

8.0

Very good

Loved the room, it was amazing!!!

Loved the room with the outdoor pool. Unfortunately they few days we booked it rained so we did not enjoy the pool how we wanted.

-Did not like how our private villa the outside door was still accessible by any workers for them to open. That did not give us so much of a private feeling.

Published on 23 Sep 2023

Larry

review category business travellers

10.0

Exceptional

Possibly the best resort in North America, if not the world

Unparalleled staff, unbelievable location in a jungle/nature preserve. First class all the way.

Recommend checking prior to booking to see if any conventions are being hosted when visiting - loud, disrespectful convention attendees were a real problem.

Published on 14 Sep 2023

Kong

young couple

9.0

Superb

It was a good experience. Stay was extremely friendly, the food was very good.

The hidden gem is El Pueblito no one really talks about. The food at burger shop and el fondita was amazing. Pricing was reasonable. Food was delicious. I would recommend to family and friends.

The ceiling in the living room was constantly dropping/ leaking debri. It wasnt addressed at all. No one would clean the debri on the table. We had requested for a childrens bicycle and helmet on the first day of arrival on thursday but didnt get the bicycle until monday the day before our departure. We had called multiple times. We spoke to another family that landed on a date later than us and they received 2 bicycles for both their children. That was disappointing because my son wanted to ride a bicycle the every day....

Published on 30 Aug 2023

Agne

young couple

9.0

Superb

Great!

Beautiful resort, extremely customer centric and helpful staff

Wine list was quite average and very overpriced

Published on 07 Jul 2023

Dorothy

group

10.0

Exceptional

Wonderful

Service was impeccable. Staff was wonderful. Facilities and architecture was gorgeous. Food was great

I wish it was more kid-friendly. Kids club was quite small and i wish there was a bigger pool for the kids like a slide and splash pad.

Published on 01 Jul 2023

Silvia

young couple

6.0

Pleasant

The property and the villas were lovely. The staff is outstanding. Breakfast selection is great.

Our pool was super fogy indicating it wasnt clean at all. when we told reception (twice) they said they would send maintenance but nothing happend - so we couldnt use the pool our entire stay. When we repeated the problem while settling the bill expecting compensation we were initially offered way too low compensation for the mishap and only after pushing they reacted correctly. In a hotel of this level we would have expected the pool cleaning to happen immediately, a new room and/or receiving compensation right away. Breakfast is crowded and loud - so we did not go after the first day.

Published on 21 Jun 2023