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The Royal Haciendas Resort & Spa

Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70

Ranked 8 out of 48 resorts in Playa del Carmen

8.7
511 reviews

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About The Royal Haciendas Resort & Spa

Indulge in a whimsical experience at the Royal Haciendas Resort & Spa located in the tropical gardens. This magnificent accommodation offers a variety of amenities, including an on-site restaurant, a (Read More) bar, a private beach area, a sauna, a garden, a tennis court, and a fitness centre. Guests can also relax in the spa and wellness centre and pamper themselves. On-site water sports facilities are available at the accommodation.

Room Types Available

Deluxe Junior Suite
  • Max 2 Adults
    •

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    This Junior Suite comes with free Wi-Fi, 2 double beds and features a kitchenette with microwave, mini fridge and a flat-screen cable TV. It also features a private balcony.

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    Deluxe One-Bedroom Suite
  • Max 4 Adults
    •

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    These suites have free Wi-Fi, a separate bedroom, a fully equipped kitchen with dishwasher and microwave, and a living-dining area with flat-screen TV. There is also a bathroom and a balcony.

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    Deluxe Two-Bedroom Master Suite
  • Max 6 Adults
    •

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    These villas have free Wi-Fi, 2 separate bedrooms, 2 bathrooms, a fully equipped kitchen with dishwasher and microwave, and a living-dining area with flat-screen TV. There is also a private balcony with sea views.

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    Deluxe Junior Suite - 2 Children Stay Free
  • Max 2 Adults
    •

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    This Junior Suite comes with free Wi-Fi, 2 double beds and features a kitchenette with microwave, mini fridge and a flat-screen cable TV. It also features a private balcony.

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    Deluxe One-Bedroom Suite - 2 Children Stay Free
  • Max 2 Adults
    •

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    These suites have free Wi-Fi, a separate bedroom, a fully equipped kitchen with dishwasher and microwave, and a living-dining area with flat-screen TV. There is also a bathroom and a balcony.

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    Deluxe Two-Bedroom Master Suite - 2 Children Stay Free
  • Max 2 Adults
    •

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    These villas have free Wi-Fi, 2 separate bedrooms, 2 bathrooms, a fully equipped kitchen with dishwasher and microwave, and a living-dining area with flat-screen TV. There is also a private balcony with sea views.

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    Deluxe Junior Suite Beachfront
  • Max 2 Adults
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    The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The kitchenette is fitted with kitchenware, a microwave and a toaster. Featuring a balcony, this suite also offers a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Deluxe One-Bedroom Suite Beachfront
  • Max 4 Adults
    •

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    This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a tea and coffee maker and a terrace. The unit offers 3 beds.

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    Deluxe Two Bedroom Master Suite Beachfront
  • Max 6 Adults
    •

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    This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite consists of a dining area, a flat-screen TV with cable channels a minibar and a terrace. The unit has 5 beds.

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    Deluxe Junior Suite Beachfront - 2 Children stay free
  • Max 2 Adults
    •

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    The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. In the kitchenette, guests will find kitchenware, a microwave and a toaster. This suite has a minibar, a tea and coffee maker, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.

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    Deluxe One-Bedroom Suite Beachfront 2 Children stay free
  • Max 2 Adults
    •

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    This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a tea and coffee maker and a terrace. The unit offers 3 beds.

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    Deluxe Two Bedroom Master Suite Beachfront 2 Children stay free
  • Max 2 Adults
    •

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    This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a minibar and a terrace. The unit has 5 beds.

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    Run of the House
  • Max 2 Adults
    •

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    The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. Boasting a balcony, this double room also features a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

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    The Royal Haciendas Resort & Spa is featured in

    Guest Ratings For This Property

    8.7
    Based on 511 Reviews
    100% verified reviews

    Comfort

    9.31

    Cleanliness

    9.26

    Value For Money

    8.74

    Facilities

    8.99

    Guest Reviews

    Mary
    family with young children
    9.0
    Superb
    Very relaxing
    Did not feel crowded. Plenty of room to spread out. Beautiful grounds. Excellent food in two reservation restaurants
    Very hard to reserve tables. Breakfast better than lunches

    Published on 03 Jan 2024

    David
    family with young children
    8.0
    Very good
    Enjoyable stay
    Clean, great location, very good selection of food

    Published on 26 Dec 2023

    Zak
    young couple
    8.0
    Very good
    Very good
    Friendly and helpful staff. Surprisingly awesome brick oven pizza. Waterfront buffet restaurant with amazing views. Swimming pools with enough space for everyone.
    Resort has enough sand for beach chairs and umbrellas, but only one about 30 feet wide safe beach to enter and enjoy the ocean.

    Published on 09 Dec 2023

    Miranda
    family with young children
    8.0
    Very good
    Great for families.
    Beautiful property, we stayed in a beachfront unit and enjoyed walking right out onto the beach. Both the Asian and steakhouse restaurants were great! Our concierge was Mychel, he was very attentive and helpful in booking spa appointments and excursions. The pools were clean and perfect temperature, our kids really enjoyed the game room.
    The breakfast buffet was not great, and the dinner buffet quality was also lacking, definitely go with the other dining options. The bedding could have been a little nicer.

    Published on 14 Nov 2023

    Ilya
    young couple
    2.0
    Very poor
    Totally NOT worth it, dont get how it could be 8.8, its 2/10
    The Asian restaurant was really good
    Everything. Its the worst hotel weve ever been. Literally The buffet is so bad, I dont even know how to describe it The hotel is so old. The room, the territory are old and feels like 20 years old

    Published on 13 Nov 2023

    Stipe
    family with young children
    10.0
    Exceptional
    This hotel is PERFECT for a family vacation.
    The food is great, workers are nice, facilities are clean, very safe. This place is phenomenal for a family vacation. Dont think twice. Recommend going to Kozumel for a day trip to go snorkeling. You can take the ferry from town. You wont regret it. Best ocean Ive ever seen. Also, you MUST go to Xcaret. Its worth the money.
    Everything

    Published on 03 Oct 2023

    Rice
    family with young children
    10.0
    Exceptional
    A fabulous week with family. Activities were great.
    We were disappointed that the palapa was closed for buffet. It was unavoidable, and they tried, but the buffets were not as good as usual

    Published on 28 Sep 2023

    Kairat
    family with young children
    8.0
    Very good
    Very good
    Good value for money. Good food. Liked their fresh juice bar.
    Outdated facilities. However, clean accommodation and welcoming staff.

    Published on 06 Sep 2023

    Mauricio
    family with young children
    10.0
    Exceptional
    Great family friendly resort.
    Excellent villa units, super clean and perfect for a family
    The limited options for dining and kids activities but what is provided was excellent except the beach area

    Published on 30 Aug 2023

    Damon
    family with young children
    8.0
    Very good
    Few issues but overall enjoyable
    Family friendly , safe and secure Facilities were good and really clean . Some exceptional staff who went out of their way
    No mention that this is a time share complex If you book for more than 7 days (sat to sat ) you have to change rooms Some staff not so good

    Published on 27 Aug 2023

    Location & Nearby Places

    4.4 Km from city center

    Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70

    4 Nearby Attractions

    Explore the Mayan ruins

    4.5 km

    Visit a Cenote

    5.1 km

    Beach Time

    7.0 km

    Eco-parks

    11.6 km

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    Top Facilities

    parking

    bar

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    All Facilities for The Royal Haciendas Resort & Spa

    Category Facilities
    Activities Water sport facilities on site, Tennis equipment, Water park, Snorkelling, Beach, Tennis court, Themed dinner nights, Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
    Miscellaneous Non-smoking rooms, Family rooms, Lift.
    Bathroom Private bathroom, Additional bathroom, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet.
    Room Amenities Sofa, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Ironing facilities, Air conditioning, Desk, Fan.
    Food & Drink Kitchenware, Stovetop, Kitchenette, Oven, Coffee machine, Dining area, Outdoor dining area, Room service, Dishwasher, Refrigerator, Snack bar, Microwave, Restaurant, Toaster, Minibar, Kitchen, Dining table, Outdoor furniture, Tea/Coffee maker, Bar.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels.
    Media & Technology Flat-screen TV, Telephone, Cable channels, TV.
    Common areas Sun terrace, Games room, Garden.
    Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas.
    Reception services ATM/cash machine on site, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out.
    General Parking, Parking on site, Free parking, WiFi available in all areas.
    Entertainment and family services Kids' club, Children's playground, Entertainment staff, Board games/puzzles, Babysitting/child services.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Solarium, Massage, Kids' pool, Beauty Services, Yoga classes, Swimming pool, Foot massage, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Hammam, Outdoor pool, Back massage, Hot tub/Jacuzzi, Private beach area, Neck massage, Body treatments, Spa and wellness centre, Full body massage, Sun loungers or beach chairs.
    Transport Car hire, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
    Outdoor & View Terrace, Balcony.
    Shops Barber/beauty shop, Minimarket on site.

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